Used 2014 Jeep Cherokee Consumer Reviews
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A very sad update to "16 Months of Fun and Comfort
BendBob, 08/19/2015
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
8 of 9 people found this review helpful
I could not see a way to update or edit a previous review. It is with a very sad heart that I must update my previous posting, "16 Months of Fun and Comfort" If you read my previous review you'll see that we LOVED this car. But within weeks of posting that and with many miles already on the car, we began experiencing the same frustrating and dangerous transmission issues as everyone else. We just worked a deal to trade the car back in to the dealership on a used Grand Cherokee. We should NOT have had to do this! We were at the point of having the trans replaced, but after reaching out to a number of people who also got new transmissions installed, nobody felt it was a long term fix. Since our own experience did not begin until nearly 40k miles, there was just no way to have confidence in this car anymore. I cannot recommend strongly enough to avoid this car until ZF comes up with a working transmission. With all the lawsuits piling up now, and after paying a record $105M fine for poor response to such issues, I expect they will drop this model after the next year's production run. Such a shame!!!
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Worst car I've ever owned
countryboyrmx, 02/05/2015
2014 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
13 of 16 people found this review helpful
Whats broke on it so far: Cruise Control - Gets going over speed set going downhill. Set to 70mph and seen it go over 86mph. Radio - randomly duplicates mp3 files Radio - randomly freezes and reboots while driving. Engine - 17k miles and started leaking oil Broken fog light switch - shoved into dash. broken at factory Fuel door - freezes shut in winter and need hot water to open it Shifting - loud pops as it goes into gear at times and upshifts on hills and lugs down Shifter - Went to put it into gear and shifter broke
2014 Jeep Cherokee for sale near you
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DANGER DANGER!!
Katcave, 01/27/2016
2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
10 of 12 people found this review helpful
Loved my new 2014 Lattitude when I first got it. Everything worked very well, main problem at that time is that the headlights were not automatic so I had to get used to remembering to put them on at night in a lighted area. Then it all started to go south! First the Bluetooth stopped working, couldnt get sound, voice mail, texts or anything from my cell phone to the car - it worked at first. Never got that corrected after many tries and calls. Then transmission started to act up, at same location every day when I had to accelerate out of my development ( on to a 60mpd road) it would shift and slow down while I was trying to accelerate to avoid an accident. This was attempted to be corrected several times at the dealership but it always came back shortly thereafter. Then last Sunday, again in the same location, instead of slowing down, the transmission just quit! The dash looked like a christmas tree with all the flashing lights and sounds. I could not accelerate or anything, just luckily was able to roll to the next street and pull over. Normally this road is loaded with cars going 60-70 mph but it was late and it was not the case. It said to put in park and then shift to drive but every time I did it it would make a very loud clunking sound and light up SERVICE TRANSMISSION. I ended up just shutting it off for a few mins and was then able to make it back home with the engine light on. It was towed the next morning and the only thing that the dealer was able to do was reprogram the damn computer again! How many times does this need to go on before someone gets hurt or killed? Fiat Chrysler Jeep should be ashamed for putting people in harms way. Get these vehicles off the road! I am putting in a case at Customer Care but I am not hopeful. I got the POS as a lease and have 16 mos to go. God help me if I can't get out of this thing! I am afraid to drive it now and I have a 10 year old daughter to drive around as well. It hurts my stomach every time I have to pay my monthly payment on this thing. Don't even consider this vehicle! Not worth the safety risk and aggravation.
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Never Buy this vehicle
Bill, 12/23/2015
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
7 of 8 people found this review helpful
Very thankful for good consumer biased Lemon Law. This vehicle went back to Jeep for Lemon Law. Total ownership was just over 1 year. It was mostly in the shop for 5 months. Another month or two for Lemon Law to flow through. We had a 6 cylinder Trailhawk. Options for Edmunds were not available. It took multiple times in the shop to figure out the driver rear knuckle was machined wrong from the factory. The dash was removed a few times before the entire HVAC was replaced. The defective HVAC would cause a vibration/droning intermittently. The final straw was an intermittent cooling system leak. Dealer acknowledged there was a problem. They were unable replicate at the dealer. It would leak at odd times. The transmission was never correct. The Jeep 9spd was almost like driving a Nissan CVT. Rear cargo storage was less than expected. The wheels for the moonroof cover would constantly rattle while on the road. Infotainment system worked great. Satellite radio would cutout in the city. Front seats were comfortable. Navigation worked ok. Not as good as Google Maps on a smartphone.
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Tall Wagon With Jeep MoJo - Hot
brucebolen1, 02/20/2014
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
9 of 11 people found this review helpful
4x4 Trailhawk V-6 has excitement and passion. Owned many SUVs like Tahoes, X5, ML and original 87 Cherokee. Drives like a luxury vehicle, refined, comfortable, fast, powerful. Interior design, materials, fit and finish and seat design first rate (better than Grand Cherokee). Interface screen, nav and controls (with backup) is very intuitive and the best in the business. Love exterior and interior style including front end. Blacked-out trim on a white Trailhawk with black hood trim is awesome. Passing power is totally appropriate for the situation with partial-throttle downshifts (9-speed does not mind skipping a gear). Low RPM at any speed. Uses regular 87 octane gas.