Used 2014 Jeep Cherokee Consumer Reviews
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Never ever again! (Updated 9-11-18)
Not happy AT ALL, 09/09/2016
updated 09/12/2018
2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
9 of 10 people found this review helpful
I was asked to update my review.....okay. The fact that the entire transmission blew and was replaced was NEVER on the CarFax. I still get emails regarding the CarFax status of that big ole lemon. Again I ask.....is that legal??? Btw...still loving my Equinox! We bought a 2014 Jeep Cherokee on June 14. Okay....it was two years old and had 40,000 miles, so it was not brand new. It ran rough since the first day,, shifting HARD in automatic mode. On the eleventh day of owning the car, drove two hours away from home with the rough shifting. Coming home, the transmission went out. We were able to limp home using the manual mode. The dealership where we bought sent it to our local Jeep garage. It was there for ONE MONTH. One entire month. The transmission needed replaced. Then something else was broken during the repair. Then the new transmission supposedly came in already broken and needed to be taken out and sent back. In the meantime, I traded it and went back to a Chevy Equinox. Never ever again will I buy from Jeep. And as a side note.....are garages supposed to report issues like this so that it shows up on the carfax for the next unsuspecting buyer? Because there is nothing on the carfax for this vehicle showing that it sat in the Jeep garage for a month. Wow. Shifty. (No pun intended.).
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UPDATE; AVOID AT ALL COSTS
bendbob, 02/17/2014
updated 08/17/2016
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
5 of 5 people found this review helpful
I'm going to try to leave my original review so that you can see how this relationship went from love to hate so quickly. Sadly, very sadly, our Cherokee was one of the tens of thousands affected by the complete transmission failure. This happens suddenly, with no warning at any random time. You could be with your family on the freeway, or just as dangerous, you could be out in the uninhabited wild country in a new car that won't drive. Avoid this death trap at all costs. We had to take a huge financial hit and trade this in. We got home yesterday from a road trip taking us a little over 3,000 miles of the western US. Very comfortable, well mannered under all conditions. We even did some mild off roading in Arizona and the car never felt anything but ready for more. In mountain driving it can seem to struggle a bit to find which of the 9 gears it really wants to be in at the moment. economy was what you would expect from highway speeds in the 80s (gotta love Arizona and Utah!) mountain roads and carrying 2 adults, one Spaniel-human and a load of gear. We came home from the trip more sold on the car than ever.
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2014 Jeep Cherokee for sale near you
3 of 57 listings
- Latitude 4dr SUVMSRP: $7,15516 mi away
- Latitude 4dr SUVMSRP: $10,54516 mi away
- Limited 4dr SUVMSRP: $12,81349 mi away
See all 57 listings
They Can't Fix Them
Mary, 08/01/2017
updated 08/02/2018
2014 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
5 of 5 people found this review helpful
After 4 trips to the dealership to repair the transmission issue which is a common problem with this car, I gave up. I now own a Honda CRV.
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Learn the Lemon Law in your state
JG in NJ, 10/14/2015
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
8 of 9 people found this review helpful
LOVED this truck on the lot and for the first 15K miles...then literally downhill from there. With 4 visits to the dealership for transmission software upgrades and 2 tranny replacements later, I am now waiting on an arbitration decision for replacement or reimbursement. Very disappointed as I loved taking this truck off road. It handled mud, hills and dirt trails with no issue. Highway driving, however has been far more thrilling than it should be with "wobbling" between gears in downshifts and acceleration from standing position. Lurching forward in traffic is not fun. Slowing down 50-60mph and feeling like an anchor was dropped changes your plans for stopping distance. Hoping to replace this with new SUV that works.
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Dead within 2 months.
jm87, 09/28/2014
2014 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
8 of 9 people found this review helpful
I was very excited to purchase my new Jeep. That changed! I haven't even had my brand new car 3 months and it is already in the shop. It has been in there over a week. It has died on me five times already. The dealership cannot figure out what is wrong. I've heard nothing but good things about Jeep, but I am thinking I should have kept my old car that I had NO problems with. Not a happy customer at all.