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Used 2014 Jeep Cherokee Consumer Reviews

3.1 out of 5 stars
126 reviews
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Pros
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5 out of 5 stars

Best SUV Ever!!! Very Happy with Purchase!

mojorisin36, 08/16/2014
2014 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
12 of 13 people found this review helpful

I did a ton of research on SUV's - Ford, Toyota, Mazda, Acura, Honda etc...and I initially leased the Grand Cherokee as I couldn't decide between the Cherokee and Grand Cherokee. The first night I drove the Grand Cherokee home I hated it. The dealership was awesome and let me switch to the Cherokee Limited V6 w/ Panoramic roof, loaded. It is the best driving, most comfortable car with the best technology I ever had. I am so happy with the purchase and love driving this fun car. Perfect if you have kids yet want to drive in poor conditions yet want to go out at night or drive on the highway. I completely recommend it.

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3 out of 5 stars

Electronics are terrible

Marvin, 10/04/2015
2014 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
11 of 12 people found this review helpful

Have 33k on 2014 Cherokee and many problems with the electronics. Been in shop several times because hatch won't open, USB won't read, or because it shows songs on flash drive up to nine times. Dealer usually resets system which solves it for a while. Several times electronics blacked on for a while and hatch wouldn't open or close with switch (worked with remote). Dealer never found problem....just reset system. Front strut mount made rubbing noise in cold weather. Dealer replaced it after months of waiting for part. Now radio shows many songs, hatch don't open manually, and vehicle won't start! This is without a doubt my LAST Chrysler/Dodge/Jeep product! Wish I had never bought this one!

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Just walk away

Cyn, 01/08/2016
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
15 of 17 people found this review helpful

I was so excited when we first purchased this Jeep! Bought it brand new! Hadn't even had it two years and we finally washed our hands of it last night, thank goodness! The transmission is so temperamental, the dealership made us feel crazy when we would complain how it drove. The acceleration was not very responsive and one month after having it we had to have a defensive tore replaced because it would shimmy the entire vehicle when driving high speeds. Comforting let me tell you. Oh! Let me tell you about comforting. My husband and I are on the highway going 75 and the car completely turns off. OFF! I had my daughter in the backseat so that freaked me out even more. It turned itself back on and all these alerts kept dinging and then saying our 4WD no longer was working. We head to the exit ramp and the car shuts off once again bringing us to a complete stop. When my husband finally got the car to start back up he had to floor it so we could get home at 11mph. Once we arrived home, as soon as my husband let off the gas, the rpms shot up and made a terrible sound. He tried to turn it off by pushing the button and it wouldn't turn off. It was ridiculous. Needless to say this was the worst vehicle I've ever purchased. It's a shame it drove so terribly because the inside was pretty comfortable. save your money. Please.

Safety
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Buyer Beware!!!!!

Darin T., 09/24/2016
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
13 of 15 people found this review helpful

I've been leasing my 2014 Jeep Cherokee Latitude, and I'm deeply concerned about it keeping me, and my family safe. I'm on recall #4 now, and this time, it's because it powers down without notice. On Sept. 19, I was driving 30 mph and everything shut OFF---I had to coast to the side of the road--NOT good. If you go to Safercar.gov, you'll find 838 Jeep Cherokee complaints---no, 839 complaints (including mine). Save yourself a headache, and head to the IIHS.org website to look for a SAFE SUV...if I can prevent you from making a mistake like I did, then I've done my job. Happy car shopping!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

From X5 to Cherokee Latitude

rlr23, 03/04/2014
2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
20 of 24 people found this review helpful

Very pleased. Gas mileage has gone from 16 mpg to 27.5 mpg on the same route. Did not need 4wd or Awd . Happy with the performance of 2.4 engine. I don't mind how the 9 speed transmission works to maximize efficiency.

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