Used 2014 Jeep Cherokee Consumer Reviews
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MY JEEP IS TURNING OFF---WHILE DRIVING
agarcia, 07/28/2016
2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
29 of 31 people found this review helpful
I have a 2014 JEEP LATITUDE. My engine is burning my oil and it shuts off my jeep- WHILE DRIVING! I've now had it looked at by the dealership 4 times and even ended up in a minor car accident because of it and still Chrysler insists they have to continue running oil life tests on my vehicle. I've even had to go to a local Auto Zone and purchase 5QTS of oil just to get my vehicle to turn back on and get it back to the dealership. The whole situation is very frustrating and Chrysler is doing nothing about it, saying they have official bulletins stating that it's normal for Jeeps to be burning oil. Trust me if I knew I would be struggling with my new Jeep more than I was with my old car I wouldn't have even considered JEEP. Dealership only suggestion was for me to monitor the oil daily!--Who buys a new car and has to check the oil DAILY just to make it down the street
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DONT! Just DONT!!!!!!!
lindze84, 06/01/2015
2014 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
19 of 20 people found this review helpful
First off the transmission went out at 2000 miles leaving me stranded unable to get it even to go into a gear since then it has been NOTHING but hard shiting, after taking it in the 3rd time I gave up bc Chrysler says its fixed, not even close. For 4 months straight the wheel bearings made a horrible sound then turning, after 4 times in the shop it turns out it needed new shocks/struts. More recently the heating, my car has a mind of its own...it either blows hot or cold, there is NO in between. This is the most expensive piece of crap ever made....GARBAGE! 15000 miles and has been in the shop 14 times, YES 14 times! what a joke, I cant wait to place a big bow on it when I win my lawsuit!
2014 Jeep Cherokee for sale near you
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- Latitude 4dr SUVMSRP: N/A10 mi away
- Latitude 4dr SUVMSRP: $7,995In-stock online
- Limited 4dr SUVMSRP: $14,347In-stock online
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New Transmission at 2K miles!
reliablenc, 07/25/2014
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
19 of 20 people found this review helpful
Well, I had such high hopes. After an exhaustive search, I finally thought I had found the perfect vehicle for me in the new Jeep Cherokee. But just after I crossed 2,000 miles the transmission died. Yes, you read that right -- 2,000 miles. I've now been without my Cherokee for a week and there is still no timeframe for when I will get it back (or even if they are going to fix it correctly). Apparently, they "lost" the new transmission somewhere between the factory and the dealership. It's really too bad, because there is a lot to like about the Cherokee. But I guess I will be use the NC Lemon Law refund and buy something else that's more reliable. Frustrating...
Engine Burns Oil, Chrysler says it is OK
Enrique Granja, 09/05/2017
2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
26 of 28 people found this review helpful
My engine started burning oil at around 40,000 miles that I could notice. It burned so much in between oil changes that the engine SHUT DOWN in the middle of the road with NO WARNING. It had consumed all the oil to empty in about 6000 miles. I took it to the dealer who recommended to Chrysler that the engine be replaced. Chrysler responded that it did not approve the procedure because "WE HAVE NO REASON TO CHANGE. NEEDS TO BE AT 1000 MILES PER QUART" this quote is from the reports I received with my invoice. In conclusion, they did nothing because per Chrysler, THEIR ENGINES ARE OK IF THEY CONSUME UP TO 1 QUART OF OIL FOR EVERY 1000 MILES. This means I have to add up to 6 quarts of oil in between oil changes. Per the dealer recommendation, I should keep oil in my car and check the oil every time I add gas. Is this normal for a 3-year old, 50,000 mile car??? I would recommend to stay away unless you are willing to take the risk on the engine.
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Do Not Buy This Piece of Garbage
jssr, 04/19/2016
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
23 of 25 people found this review helpful
Fiat Chrysler of America must be paying people to write positive reviews here. That is the only possible explanation for this POS receiving glowing reviews from a few individuals here. Be careful when you see superlatives that are out of place or language such as "you must buy this item". This is by far the worst SUV I have ever owned. Mine is the 6cyl 4x4. It has been back to the dealer for three seperate recalls and we have experienced the same transmission problems that others have noted here. Why, just last night the battery went dead for some unknown reason (this is a two year old vehicle) and when my wife attempted to start it, there were all sorts of warning symbols displayed (Check Engine, Parking Brake, Transmission, Traction Control). The vehicle had applied the parking brake on its own and could not be shifted out of park. I bought a new battery and started the car. Initially, it would not shift out of park. When I was finally able to shift it into reverse, it slammed into gear and I was able to back down the driveway. Once in the street, it would not shift into drive, only neutral. Guess what, you can't shut this thing off in neutral....only in Park. So there I sat, with the car running, in Neutral, in the middle of the street. Finally, the car suddenly let me shift into Drive and I made my way to the dealer in 3rd or 4th gear. At the dealership, the service writer attempted to move the car and it got stuck in Neutral again. They had to pull a fuse to shut it off and push it into a service bay. We'll see how long it takes for them to figure this one out. This car has problems with the electronics and the electrical system in general. What may seem like a transmission issue may actually be the electronics. We bought this to flat tow behind a motorhome. Guess what? Fiat just came out with a TSB warning that modifications may have to be made to the steering wiring harness to make it towable. Even then, the electronics seem to have a life of there own. I would consider this car unsafe for flat towing. I owned a Wrangler prior to this and had -0- issues with flat towing. AVOID THIS VEHICLE AT ALL COSTS!
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