Used 2014 Jeep Cherokee Consumer Reviews
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Terrible Transmission!
lcresap, 06/05/2015
updated 06/09/2016
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
22 of 23 people found this review helpful
Bought new, 6K miles (right now) and I'm on my 3rd transmission!! I was told by Jeep Engineers that they don't know what is wrong with my Jeep so they just keep putting new transmissions in to see if it will be fixed. I don't want this car anymore and I'm tired of it being in the shop more than having it in my driveway. I used to love this car but now I hate it and will never buy another Jeep again. 2 months after this review I finally got Jeep to buy back this Jeep. A 4th transmission was put in and they wanted to do a 5th one.
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MY JEEP IS TURNING OFF---WHILE DRIVING
agarcia, 07/28/2016
2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
29 of 31 people found this review helpful
I have a 2014 JEEP LATITUDE. My engine is burning my oil and it shuts off my jeep- WHILE DRIVING! I've now had it looked at by the dealership 4 times and even ended up in a minor car accident because of it and still Chrysler insists they have to continue running oil life tests on my vehicle. I've even had to go to a local Auto Zone and purchase 5QTS of oil just to get my vehicle to turn back on and get it back to the dealership. The whole situation is very frustrating and Chrysler is doing nothing about it, saying they have official bulletins stating that it's normal for Jeeps to be burning oil. Trust me if I knew I would be struggling with my new Jeep more than I was with my old car I wouldn't have even considered JEEP. Dealership only suggestion was for me to monitor the oil daily!--Who buys a new car and has to check the oil DAILY just to make it down the street
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DONT! Just DONT!!!!!!!
lindze84, 06/01/2015
2014 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
19 of 20 people found this review helpful
First off the transmission went out at 2000 miles leaving me stranded unable to get it even to go into a gear since then it has been NOTHING but hard shiting, after taking it in the 3rd time I gave up bc Chrysler says its fixed, not even close. For 4 months straight the wheel bearings made a horrible sound then turning, after 4 times in the shop it turns out it needed new shocks/struts. More recently the heating, my car has a mind of its own...it either blows hot or cold, there is NO in between. This is the most expensive piece of crap ever made....GARBAGE! 15000 miles and has been in the shop 14 times, YES 14 times! what a joke, I cant wait to place a big bow on it when I win my lawsuit!
New Transmission at 2K miles!
reliablenc, 07/25/2014
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
19 of 20 people found this review helpful
Well, I had such high hopes. After an exhaustive search, I finally thought I had found the perfect vehicle for me in the new Jeep Cherokee. But just after I crossed 2,000 miles the transmission died. Yes, you read that right -- 2,000 miles. I've now been without my Cherokee for a week and there is still no timeframe for when I will get it back (or even if they are going to fix it correctly). Apparently, they "lost" the new transmission somewhere between the factory and the dealership. It's really too bad, because there is a lot to like about the Cherokee. But I guess I will be use the NC Lemon Law refund and buy something else that's more reliable. Frustrating...
Engine Burns Oil, Chrysler says it is OK
Enrique Granja, 09/05/2017
2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
26 of 28 people found this review helpful
My engine started burning oil at around 40,000 miles that I could notice. It burned so much in between oil changes that the engine SHUT DOWN in the middle of the road with NO WARNING. It had consumed all the oil to empty in about 6000 miles. I took it to the dealer who recommended to Chrysler that the engine be replaced. Chrysler responded that it did not approve the procedure because "WE HAVE NO REASON TO CHANGE. NEEDS TO BE AT 1000 MILES PER QUART" this quote is from the reports I received with my invoice. In conclusion, they did nothing because per Chrysler, THEIR ENGINES ARE OK IF THEY CONSUME UP TO 1 QUART OF OIL FOR EVERY 1000 MILES. This means I have to add up to 6 quarts of oil in between oil changes. Per the dealer recommendation, I should keep oil in my car and check the oil every time I add gas. Is this normal for a 3-year old, 50,000 mile car??? I would recommend to stay away unless you are willing to take the risk on the engine.
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