Used 2014 Jeep Cherokee Consumer Reviews
Used Cherokee for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Warning! Stay away!
murphy45p, 06/18/2015
2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
33 of 35 people found this review helpful
Be aware that car manufacturers pay some reviewers to raise the overall rating of vehicles. I had transmission problems from day one, a new transmission that still had problems at 16k miles after two software updates, engine lights requiring replacement of an air shuttle. All in all, the first 24k miles, a year of owning the vehicle, I was without it for over two weeks. What you're looking for in a new vehicle? Me neither. The transmission defects on this vehicle are well documented and in other reviews as well as mine. Believe them. There are many more reliable vehicles than this one, I'll never buy another Jeep product it's the worst vehicle I've ever owned.
Trailhawk V-6
johnd, 02/04/2014
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
42 of 45 people found this review helpful
Review of the V6 version, drop-down box does not include this version!! I could not be more pleased with this vehicle. It replaces a Wrangler and although it can't go everywhere the W does it is a great compromise. One of our problems with the Wrangler is at our age we just aren't physically able to endure the beating one takes when driving it even on the easiest of trails. After several trips to the CA desert I find the Trailhawk to be capable and very comfortable off-road. With clearance being the only limitation so far. This vehicle gives up some off-road performance while providing huge improvements in comfort, mileage, performance, & technology.
2014 Jeep Cherokee for sale near you
3 of 23 listings
- Latitude 4dr SUVMSRP: $9,9991 mi away
- Latitude 4dr SUVMSRP: $7,995In-stock online
- Limited 4dr SUVMSRP: $14,347In-stock online
See all 23 listings
Poor Reliability
Mike, 11/30/2017
2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
32 of 34 people found this review helpful
As a previous reviewer also stated, I really wanted to like this vehicle. After owning a 2014 Jeep Cherokee Latitude for nearly four years, I grew to resent it. My family only owns one vehicle, so it must be reliable. Nobody enjoys car problems and when you only own one-vehicle car problems can become even more stressful. I will try to provide fair input in this review, as there are things to like about the Cherokee. However, its reliability became a major issue for my family. When I purchased the vehicle, I knew it was the first time Jeep implemented the 9-speed transmission. In hindsight, it was probably not a good idea to buy a vehicle with such a new feature that had not been tested. After buying the Cherokee, I noticed some owners mentioning harsh shifts on forums. I noticed some harsh shifts from time to time, but nothing too bad. I saw some forum users state they had dealerships reprogram their transmission, but the update had to be followed-up by an adaptive learning procedure by the dealership (the manual does state this). I contacted the dealership I have my Jeep serviced at and while they were familiar with the update, they seemed to know nothing about the adaptive learning procedure. As a result, I opted not to have them do the update, as I knew they would not complete the required follow-up procedure. After about 2 ½ - 3 years, I noticed a whining sound when shifting from 4th to 5th gear. The car did not jerk or anything, but it did not seem right. At about the 3-½ year mark, I began to notice the same sound when completing a higher shift. Since it was spreading I knew it was probably a bad sign. Also, the shifting became more and more jerky. My wife and I would tell others it was jumpy, and a little unsettling at times. At about the 3-½ year mark, my wife got stranded running errands when the Jeep suddenly would not start. Ultimately, we had to have the vehicle towed to a dealership and have the starter replaced. Of course the 3-year warranty had expired months earlier, so we had the pleasure of paying around $800 for the fix. Last week, we noticed the odometer flashing. The odometer would just flash from the moment you turned on the vehicle until you turned it off. Considering the transmission getting progressively worse, the starter replacement, and now the odometer issue I brought up the idea of buying a new vehicle, as we could not rely on the Jeep. We were planning on waiting for a bit, but days later my wife ran an errand. When she came home, she said the Jeep had some really harsh shifts and almost to the point where she felt it would stall. I subsequently decided to immediately trade-in the Jeep for a new Ford Explorer. The next morning I took off work so we could head to a Ford dealership. Now the check engine light was on! We headed to the Ford dealership and traded-in our Jeep and bought a new Explorer. We did not get a great trade-in value as the dealership saw the flashing odometer, check engine light, and noticed the whining sound on at least one shift. We had planned on keeping the Jeep for 7-8 years. We ended up getting rid of it after 3 years and 10 months of ownership. Things were just getting worse and worse and we could not trust the vehicle. After our experience with the 2014 Jeep Cherokee, I will never purchase another Jeep. They have lost my business for good. Having problems with a 3-½ year old vehicle, which we were the only owners of and had driven lightly is unacceptable. There are some things I liked about the 2014 Cherokee. My wife and I really liked the interior of the vehicle. It had a really nice design and quality materials. We also liked the upgraded infotainment system – we had the 8.4-inch screen. It was easy to use and had a sleek interface. We liked that it had the capability to handle poor weather and modes to enhance the vehicle capability, such as snow mode. We also liked how there were various storage compartments in the vehicle, more so than many other small SUV’s. Maybe on the newer models Jeep has solved the 9-speed transmission problems. But if you Google the 2014 and 2015 models, you will see a lot of complaints about harsh shifts. For us, our Jeep was getting progressively worse. Not only were there what I believe to be transmission issues, but also other problems which you should not experience with a newer vehicle. If you really want a Jeep, buy a regular Jeep such as a Wrangler. Stay away from anything else they make. I previously owner a Jeep Rubicon and had no issues with it. If you are looking for an SUV, you should seriously consider other brands. For anyone who owns a Jeep SUV, and in particular a 2014 Cherokee, I really hope you do not experience the problems we did.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Couldn't be happier with our Trailhawk!
hsoto, 01/17/2014
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
22 of 23 people found this review helpful
I went to the dealership with the idea of buying the grand Cherokee. Next to it was the new Jeep Cherokee trailhawk, and I instantly fell in love. My wife wanted a car with personality, character, luxury and lots of technology. It has all of that and more. We've already taken in offering with my JK to the Southern California desert and it performs incredibly. This car has Fiat's interior design touch, which makes it all the better. We took a gamble buying a new model, but we have faith in the Cherokee brand and expect this car to be around for a long, long time. I'd recommend it.
Terrible Transmission!
lcresap, 06/05/2015
updated 06/09/2016
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
22 of 23 people found this review helpful
Bought new, 6K miles (right now) and I'm on my 3rd transmission!! I was told by Jeep Engineers that they don't know what is wrong with my Jeep so they just keep putting new transmissions in to see if it will be fixed. I don't want this car anymore and I'm tired of it being in the shop more than having it in my driveway. I used to love this car but now I hate it and will never buy another Jeep again. 2 months after this review I finally got Jeep to buy back this Jeep. A 4th transmission was put in and they wanted to do a 5th one.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value