Used 2014 Hyundai Santa Fe Consumer Reviews

Great Vehicle until....

I bought my 2013 Santa Fe almost 2 months ago. I love all the features that come with the technology package, however I must say I'm a little disappointed. After having the car for 2 months, Hyundai advised me that my radio went out. Are you kidding me? The car is only a year old. So I've gone a few days without a radio, until it can be ordered. Thankful for the warranty, but I worry what will happen after the warranty end. Other than that, the car has seemed to run good.

Terrible headlights

Everything is fine except the head lights. I could not get Hilton Head Hyundai to fix them so while in Asheville I took it to the dealer and within 20 minuets they were adjusted perfect (after two years). What a shame I could not get my dealer in Hilton Head to anything except say that is the way they are suppose to be.

Spontaneous cracks in navigation screen.

About 27,000 miles down the road, <4 years ownership (3 yr/30K) warranty I noticed I couldn't enter info into the GPS screen for directions. I brought the car to the dealership and they discovered 2 cracks in the screen that would cost $4K to repair. Yes, 4 thousand dollars!! Needless to say that wasn't going to happen at that price. HYUNDAI USA wasn't able to help either. So we're stuck owing several thousand dollars on a 5 year loan. Otherwise the car runs great and we love everything else about it -- and would have recommended it to anyone until now. We're extremely dissatisfied and disappointed in the lack of support from Hyundai. So much so that we just purchased a second SUV and it is NOT a Hyundai.

Many, Many issues

Where to begin? This SUV has been nothing but trouble since rolling it off the lot. I've been in for warranty work 3 times in two months, with more scheduled next week. In fact, I've driven more rentals and courtesy cars since owning this than the car itself. Issues I encountered: rear heater only blows cold air, the back window simply shattered had to have replaced (no lie), lumbar button mounted improperly, and only went one way, dash display intermittently cuts in and out, the bluetooth quality is atrocious, the trim paint in the interior will chip off if even breathed on too hard, It wouldn't even turn over twice, still more to list! Beware of this ride. It's riddled with defects

Excellent upgrade over previous model

I traded in a 2010 Santa Fe Limited FWD which was fully loaded for the 2013 GLS AWD. The car is a serious upgrade in every way. The external styling is much improved. The internal styling is also lovely, with much improved materials, backup camera and navigation system. The biggest improvement is in the overall ride and quietness. The previous model was quite noisy and you felt every imperfection in the road. This model is as quiet as a luxury sedan and goes over bumps very smoothly. Also, the previous model exhibited serious understeer when accelerating. This one does not, probably due to the AWD. So far, I'm getting better than advertised gas mileage.

Loves to Steer Itself

Overall, I love this 6-passenger car that allow folding down of all the seats (except front) for some extreme cargo space. It drives and handles extremely well...when it lets you. We all make minor steering adjustments every few seconds to correct for lane drift, bumps in the road, wind, etc. Occasionally, at speeds above 35mph, this car decides it wants to lock the steering wheel straight. Not so much that you can't turn it, but it takes extra effort. It gets exhausting over the course of a long trip...and is an obvious safety concern. I reported it to the dealer when it began occuring--about 35k miles, but they couldn't find anything. It doesn't happen all the time. The navigation system is not easily updated and it is expensive to do so. Low-beam headlights are weak.

Great vehicle

Love the 2013 sante fe. Comfortable seating with smooth handling. Can't beat their warranty.

Cracked motor

I bought a 2013 Hyundai Santa Fe mid 2018. I bought the vehicle from autonation ford in coconut creek. I’m the second owner of the vehicle with a clean title and accident free. Bought the car with 102xxx miles and the car currently has 109xxx. The car stopped working at a red light when i was about to make a uturn took to King Hyundai to check, because that’s where i get all my services done by the manufacture since i bought the vehicle, they told me that the motor was cracked. A cracked motor on an accident free vehicle. Hyundai decided not to give any help. Will never buy or refer any vehicles from them ever again.

Hyundai Santa Fe STEERING PROBLEMS

My 2014 Hyundai is a nice vehicle but unsafe when driving on highways due to steering wandering all over the lane I am supposed to be in. It wanders from side to side and the wandering increases as the vehicle increases in speed over 50 MPH. Constant steering corrections have to be made just to keep the vehicle in the lane it is supposed to be in and even then it still wanders back and forth noticeable.

Love my NEW Sport Santa Fe - 2.4L AWD

I really enjoy my New Santa Fe, this is my 3rd Hyundai. I owned a GT Elantra (manual) and I still have my 2005 Santa Fe GLS, at 126,000 plus miles it still runs great. I tested BMW,Subaru, Audi, Explorer, Toyota, and after testing the new Santa Fe, I opted for another one. I chose Pearl white, first time with a bright color, my 2005 is black. Love to drive it, everyone loves the interior and exterior. My only concern had been the reviews on steering, so I tested roads, city and highway driving. People need to understand its a new technology, electronic, and all modes are sensitive to roads and conditions, and each wheel is sensitive to dry, wet, rocky pavement. Love it, I feel secure!

MUCH HAPPIER! USED TO BE LOST AT THE BAKERY!

OK, so I did end up eventually updating my maps & they do work much better now! It was less than $200 I think it was around $160 or so. It was awesome, I was hesitant to do it, because you have to agree to possibly loose all your stored places, happy to say I followed directions and ALL my places are still stored in my maps directory, so yeah, I'm liking my map program much better. I occasionally use my google maps because they have traffic, you have to pay a subscription for traffic & Sirius radio. I let my Sirius lapse because I have music on my phone, but I actually do miss having the satellite radio. Either way my car just turned over 100k milies & she is still going strong, I love this car now that I got my maps upgraded! I don't know when or if I'll buy another car, because honestly I'm still pretty happy with mine. It's been a really good family car and now my daughters are learning how to drive in it.

I get compliments Vetrandy63

This is my first SUV. I test drove a CRV, Rogue, FWD 2.4, and the 2.0T AWD. I sat in a Ford Escape and found it to be uncomfortable. I settled on a 2013 Santa Fe Sport 2.0T AWD. The previous owner had the steering set on sport. Great control for a powerful turbo. I'm happy my sister recommended an SUV. Much easier to get in and out than my Corolla and even my daughters 2007 Sonata SE V6. Great driving experience even though it seems to be a little thirsty for gas at 17.5 mpg around town. I still haven't tried highway on ECO. I'm waiting for an engine air filter and hope that it will freshen the process. The color is Mineral Gray and it is a real beauty. I still have to prove to My Hyundai it is my SUV. The former owner never checked out. I'm anxious to try the blue link navigation.

great little truck

I love it so much Thanks

Turbo Only

I love our car. Would not get the 2.4 only 2.0 Turbo. Great Performance

beware if buying for your kids to ride in

I first bought a Hyundai sonata 2011 which was fair in function considering the cost so I decided to change to the Santa Fe 2.0T I bought this Santa Fe for my wife and our two girls then 4 and 5yrs old. First problem was when one of the rare seat beat got locked up in my daughter's car seat as she tried to unlock the seal belt so she could get out of the car while we were in the garage no matter how hard we tried we could not get it released and in fact it got more tightened across her belly to the point she started foaming. Eventually we had to do the inevitable, cut the seat belt to free our daughter. When we took it to the dealership ,they played it down until I told them I was not as stupid as they may think. After fixing it for us the problem persisted when I took it back they were trying to force me to believe that was how a seat belt was suppose to work. For heaven sake, I have own 12 yr old VW and the belt worked better. As a result we had to place a scissors in the car and for 6 months my 4yr old did not want to sit in that car. The winter was the worse periods because I had to pull on the seat belt and adjust it several times before getting it to work in the cold freezing winter. I paid over $ 550 monthly as lease payment to endure such brutality from Hyundai. There were so many other customer service problems with this vehicle from Hyundai America to the local dealership including transmission breakdown that the least said the better. I decided to add a little more $200 to get an Acura MDX and I feel liberated. NEVER again will I spend my hard earned dollars on a Hyundai. The cost savings is not worth the dangerous risk . What if we were at a shopping mall parking lot and my little darling got stuck and foamed to death as she was choking.

Nice at first-now the worst purchase ever

I bought the Santa Fe in April of 2013. I put a lot of miles on my vehicle with highway travel back and forth to work and driving my child to her activities. Currently my vehicle has 40,000 in October of 2014. I really enjoyed the vehicle at first, until the funny clunking sound started in the front end while starting off from a complete stop. After my Hyundai ceritifed service department at Bob Brady Dodge proceded to tell me nothing was wrong with my vehicle and that they had driven it 10 miles, although the odometer had the same mileage as when it was dropped off. When the service guy rode with me he did confirm it didn't sound right, although they convinced me it was just the AWD.

Batcar

She's Just Fine

Passenger seat is not full power. Dash material on the cheap side but acceptable. The only thing I would change about this vehicle is to delete the rubber trim around the wheel wells and across the lower body. This trim is unsightly even when new, and, unfortunately, appears on most all suv's nowadays. However, Hyundai's sister, Kia, has a Sorento with a trim level where none of this rubber is present, thus, there should be no reason Hyundai cannot do the same. Nevertheless, this has been a great vehicle and I would most certainly purchase it again and recommend it to anyone should I trade it soon for something new.

Very happy with this purchase

I did so much research before finally making a decision on an SUV. I am so excited and pleased with the Santa Fe! I purchased a GLS with the Premium and Tech packages, and I could not be happier. The build quality, look and feel, and handling are such a huge leap over my 2011 Highlander Limited. I could not be happier.

Cracked motor

I bought a 2013 Hyundai Santa Fe mid 2018. I bought the vehicle from autonation ford in coconut creek. I’m the second owner of the vehicle with a clean title and accident free. Bought the car with 102xxx miles and the car currently has 109xxx. The car stopped working at a red light when i was about to make a uturn took to King Hyundai to check, because that’s where i get all my services done by the manufacture since i bought the vehicle, they told me that the motor was cracked. A cracked motor on an accident free vehicle. Hyundai decided not to give any help. Will never buy or refer any vehicles from them ever again. Jonathas pires

Incredibly impressed

We added this to our 2013 Sonata after the other midsize SUV we lease was bought back by another manufacturer as a lemon. We are incredibly impressed with all of the features in this car. It looks great, rides nicely, if a bit firm, has tons of room for 2 car seats and all the stuff that little kids come with and great technology. I admit that the panoramic sunroof was one of the biggest selling features. If you haven't seen it - you must - it beats all other competitors. The only demerits I give are on the telescoping steering wheel - wish it came back a little more and the rear view camera - the lines do not move when you turn the wheel - which is weird as the Sonata does.

Uggg. It's a Hyundia. Need I say more?

Had no choice but to rent this vehicle when I selected an SUV via online rental website for my trip. If I had known that my only choice was this car, I would have asked for a non-SUV and definitely not anything KIA or Hyundai. Cheap interior, cheap ride. From the grip of the steering wheel to the road feel, it simply isn't up to snuff with other more venerable economy car companies. If you're looking for this as a new car because the other makers' SUVs may be a little more expense, then buy used.

I am SOLD!!

I have always bought Fords or Chrysler’s. Shopped for 2 months and by a sheer fluke test drove my next intended practical vehicle. I was hooked! I could not believe the room in this vehicle! The air conditioner has good good power of cold output! I loved how tight it handles the road and the gas mileage is amazing! Mine is a 4 banger and this little sucker has get up and go! I have been told by other owners that these are low low maintenance vehicles, I hope this is the case for me I’ve only had my used Hyundai for 3 weeks and I love it. Wanted a Ford Edge but couldn’t afford it so when I laid eyes on a Santa Fe before the test drive I felt I was settling but once I test drove it and found the air conditioner was three times better that was it, I was a goner. Luv my Hyundai!

Bundy's Hyundai

A solid peppy car with lots of room and great gas mileage

Copper

I love my Hyundai Santa Fe! A word of advise to potential buyers, please look over the vehicle, especially in places like the roof, underside of the chassis, just to name a few. They can have damage from hail or from accidents that won't necessarily show on the Carfax that you request. Protect yourself.

Junk power train

Have a 2013 Hyundai Santa Fe Sport at 50k miles the engine blew at55k miles the transmission and transfer case both went all was covered under factory warranty these cars are Not reliable I know 5 people personally all have had engine problems

Underrated daily driver

I love my 2013 santa fe sport. It's been super reliable and comfortable. We beat it up and it just keeps running. It's good on gas and has great cargo space. It's super stable in rain and snow and surprisingly fun to drive thanks to it not being too heavy and decent weight distribution. The stereo system is quite good. One thing that stopped working was the backup camera but I think there is an easy fix on youtube involving a replacement cable off amazon.

AWD failure

Was told the spines in the transmission have broken, you have no way of knowing they broke until the dealership inspects the transmission. The tranny could have broken under warranty but i have no way of knowing. The dealership was able to inspect the tranny as it was off due to the engine blowing, cost the fix the tranny is 6k. A 2014 1700,000km car with a blown engine and tranny, was not worth the price at all.

Great family vehicle

Smooth ride nice lots of room new engine..

All around great car

Great to OWN Santa Fe

LOVE LOVE LOVE

This was an awesome car. Held it's value as I traded for the same vehicle just a newer model. Love love love this car.

Pleased

Love the vehicle, roomy and solid to drive.

Bad front end parts

One owner 2013 santa fe limited with v-6. 85,000 miles dealer said outer tie rod ends needed replaced. Had 2 other service places look at and confirmed this and one ball joint questionable. Never replaced these items ever in 44 yrs driving with cars up to 250,000 miles. Cost close to $960 and really can tell difference in steering. Car is garaged and most miles are trip miles so makes no sense

owners manual

The owner's manual for this car is the most nonsensical ridiculous thing I have ever seen. Went to look up how to open gas tank.. looked under gas tank, fuel tank, tank, dashboard, door buttons... there was nothing even in the index under anything resembling the fuel tank in any way. Because my sister inherited this technological nightmare from my dead mother we couldn't even ask her so i had to find it on the internet which obviously didn't do us any good while we were sitting at the gas station trying to read the monstrosity of a manual.. People ought to have to pass a learning test to drive this car as well as a chauffeur's license because with all the blind spots you may as well be driving a public school bus.

POS and uncomfortable

after buying the vehicle with 76,••• miles on it we’ve put another 68,000 miles on it in little over a year this suv has by far been the most uncomfortable vehicle I’ve driven. The only good thing it has going for it is I usually can get 28 to 31 mpg