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Consumer Reviews for the Hyundai Santa Fe Sport
Read recent reviews for the Hyundai Santa Fe Sport
I loved this car until...
Angela, 05/12/2019
2018 Hyundai Santa Fe Sport 4dr SUV AWD (2.4L 4cyl 6A)
This is my 3rd Hyundai and the 1st one to truly disappoint me. I bought the car new, drove it to work and back almost exclusively on the highway and after 10 months and 11, 653 miles, the engine blew. Yep. Completely quit me. The good news is that the car told me it was having problems and all I had to do was press a button and there was a technician on the line as I drove along who … was checking the messages coming from the engine. Unfortunately, he was unable to diagnose any problems and suggested I get to a dealership as quickly as possible. I was 300+ miles from home when it happened so he found the closest dealership and I was headed that way when the car jumped, stuttered and acted like it had lost most of its power, so I pulled over. The technician then told me to contact customer support and they would have my vehicle towed to the nearest dealership. All of this was way beyond my expectations and I was so thankful to have them making arrangements since I was so far from home and by myself. Unfortunately, that's where the good ends. Since that time, the engine was diagnosed as a failed engine and needs replaced. After 2 months (yes, you read that right) at the dealership, there is still no ETA of when an engine will be available to replace the one that quit. The engine in mine is the 2.4L and it apparently has a history of failure. When I called down to the dealership today, they said there are THREE of them on the lot like mine waiting on an engine and the dealership can't get any information from the manufacturer as to when an engine will arrive for any of them. I truly loved my Hyundai Santa Fe Sport and was planning to drive it for several years but now I'm looking at having to replace it. To top it all off, the customer service from the national level has been sporadic, inconsistent and frustrating. One person approved a rental and another did not approve a rental, then a 3rd person approved a rental but only after I had been without any car or compensation for 45 days. At this point I'm thankful for my state's Lemon Laws because Hyundai now must purchase my car back from me. However, even that is taking more time than it should while I'm still without a vehicle. It's too bad because I would have purchased a Tucson as a replacement but now I doubt I'll ever own another Hyundai based on this experience. Purchase with caution.
FAQ
What is a good price for a used 2018 Hyundai Santa Fe Sport?
- According to Edmunds.com's True Market Value calculations, the retail price of a used 2018 Hyundai Santa Fe Sport's most popular trim, in great condition with 60,000 miles on its odometer, is $19,730. Prices vary by trim, region and options included. Learn more
What engine power is available for the 2018 Hyundai Santa Fe Sport?
- The 2018 Hyundai Santa Fe Sport is powered by either a 2.4-liter four-cylinder (185 horsepower, 178 pound-feet of torque) or a turbocharged 2.0-liter engine (240 hp, 260 lb-ft). Learn more
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