Used 2013 GMC Acadia Consumer Reviews
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We have a limited number of reviews for the 2013 Acadia, so we've included reviews for other years of the Acadia since its last redesign.
Many great features, just one that's worrying me
megant, 09/30/2012
2012 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
97 of 103 people found this review helpful
We purchased out Acadia in June of this year. I'd had a Honda Pilot for 5 years, and while I really liked it, I wanted bucket seats in the second row and third row seating that was more easily accessible and was comfortable for adults-basically a minivan interior for seating without looking like a "mom-mobile" on the outside. The Acadia met these goals very nicely. We've put a lot of miles on it with our 9 year old son and it's been a very comfy ride. It's a beautiful vehicle, but the engine worries me. It can really hesitate when speeding up from a dead stop or slow speed-scary. It also isn't nearly as smooth in acceleration as my Honda was-a bit sluggish. A+ on everything but the engine-C.
So Far So Good
bayerleinbio, 02/09/2012
2012 GMC Acadia SLT-1 4dr SUV (3.6L 6cyl 6A)
42 of 44 people found this review helpful
I just bought this crossover. I looked at all crossovers - foreign and domestic - price, and mpg - and found Acadia a bit larger than I would have initially prefered, however I was impressed. I drive mainly in a small town, and I get 17 mph, with an average speed of 22mph from block to block. I've owned Chevy trucks, a Tahoe, and an ML 350 Benz which I traded in for the Acadia. The interior is amazing, roomier than Toyota Rav4 (which was really narrow). Acceleration on Interstate was fine - I am not a dynamic quick driver rabbit start driver, so this vehicle suites my driving style nicely. Great to have the camera - in color - in the rear view mirror.
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2012 Acadia SLT-2 AWD (Love it!)
grandprixman, 12/20/2014
updated 12/27/2017
2012 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
91 of 99 people found this review helpful
Pretty much every option besides the rear DVD system. Been driving this vehicle for just over 2 years. I'll have to say, it's the best riding vehicle that I've ever owned. Haven't had any mechanical issues with the vehicle, and I'm over 38,000 miles. There have been a couple minor recalls, but nothing that would prevent me from giving it a great review. Power is pretty good. The only thing I don't like is the gas mileage. It gets what it's suppose to, so I can't complain too much. And this thing weights over 6,000 lbs. Smooth ride, great interior, and no mechanical defects. Who could ask for anything more. Update: Still driving this awesome vehicle. Just hit 90,000 miles and still not one problem with the vehicle. I keep up on all normal maintenance. Still has the original brakes. Besides fluids and tires I haven't done a thing to the vehicle.
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$6000 is way too much for repairs for 90k miles
Matt M, 11/03/2017
2012 GMC Acadia SLE 4dr SUV (3.6L 6cyl 6A)
151 of 166 people found this review helpful
We purchased the 2012 Acadia with zero miles in Feb 2013. It is now 5 years old with 90,000 miles and we have spent so much money on repairs. Every year we have had to take the car in to have the sensors in the tires reset during the winter because for some reason the car can't read accurate pressure when it is cold outside. In 2015 we had to replace fuel injectors due to what we were told is a 'known' issue by GMC but has yet to be covered under warranty or recalled. This was $2,000. From that time we had turned the car into the dealership multiple times due to a smell of radiator fluid inside the car. They continued to tell us there was not a problem and it must have been some fluid spilled on the engine when they disconnected the hoses. Luckily my wife works very close to her work so it wasn't too big of a issue for her to continue driving it with the dealership saying everything is okay. Fast forward to June 2017. The car now begins to overheat, so we again return it to the dealership. After 3 days of looking they say it is the water pump. Awesome! Let's get that fixed for $1,000 and maybe the smell of radiator fluid will go away and everything will be fine. My wife begins driving the car and on the ride home from picking it up she says there is now a vibration and can still smell the fluid in the car. We called and were advised that again this is most defiantly common and fluid must be burning off the engine. They said give it a day or two to burn off and let them know. They didn't really address the vibration so we figured maybe it was in my wifes head (if you knew her you would understand). We allowed for 2 weeks and nothing got better, it was worse. The car began overheating again and the vibration was uncontrollable. Returned to the dealership and again, after a day of looking at it they now report the radiator has a hole in it and while looking they found there was 2 broken motor mount struts and a bad coil. Great! Let's get that fixed up for $2,100 and everything will be hunky dory! But wait...... there is more! So we pick the car up on a Friday. My wife parks it at our house around 8 PM. She attempts to use it for the first time on Sunday around 3 PM. The car will not crank. The battery is not dead, the fuel tank is not empty, the key appears to work. There is no detectable sound to think it is the ignition or starter. After 30 mins of trying to get it to turn over it finally does. It begins to idle at 300 RPMs then up to 900 and back down to 500 and so on. We return the car back to the dealership nearly 30 mins after we got it cranked that day and left the keys in the Dropbox explaining what the issue was and figured someone there must have left something loose when putting everything back together. So we call late Monday afternoon to find out if the car is ready and are told they couldn't find anything wrong. They wanted to keep it a additional day to see if any codes would come up. We agreed and waited. Tuesday AM we receive a call that it is now the High Pressure fuel pump. We are assured this has nothing to do with any work that had been completed in the last 30 days. Fine! Woopty Doo, let's rock on and fix this bad boy for $900. Sweet right, we are now in business. I have a car that I paid 32k for with 90k miles and just replaced pretty much anything that may give me trouble for the next 90k miles. OH, wait... is there more? Yes sir, there is more. We picked up the car today from the dealership. It is 80 degrees outside on this early November day so the wife decides to cut the air on for the ride home. Well, she was unsuccessful, the AC would not come on. The blower was blowing but there is no cool air. It worked fine on that Sunday as she drove it to the dealer but now, nope. So we pull a U-turn and hit that dealership on two wheels! The service manager comes out and we talk about the issue. He puts on some fancy yellow glasses and goes straight to the AC line. Wow! He said, that there is your problem. This hose here with this piece of metal on it gets hot and has been sitting next to this here hose that runs freon inside your car. He then begins to describe how the area this hose is located is no where near anything they have worked on ever. I am awaiting the pricing for this 'hose repair'. I am sure it will be more then $500 but less then $1500. Long story longer 'sorry', I am 6k in on the car and will be trading it in as soon as I get it back. I recommend those of you in the market for a SUV not purchase a 2012 Silver Acadia as this one will be out there on the market probably at a Carmax or TrueCar waiting to bite you in the A$$. It will seem great with low miles and clean interior nice wheels and a DVD package. It will have the third row, leather seats and several months left on the XM system. The body will be untouched and clean with a nice shine to her. WALK AWAY, Fast. I will not EVER buy another GMC.
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Refresh Done Well
ocbp29, 05/24/2013
2013 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
41 of 45 people found this review helpful
We previously drove a Buick Enclave for 5 years, so we knew what to expect with the Lambda platform which is shared between the Chevy Traverse, GMC Acadia and Buick Enclave. The refresh has given this CUV what we consider a more truck like presence which appeals to both the male and female driver in our family. Fit and finish is what one would expect from GM with improvements made to the transmission in the Acadia (no more searching for gears up hills), less flashy wheel offerings and, better integrated telematics (bluetooth, nav, DVD). Overall one of the best values for the content and quality that GM now offers in this segment.
Pleased that GM Has Come Back Strong...
riogp, 12/31/2012
2012 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
73 of 82 people found this review helpful
When I was a kid we had Packards ( Ask the man who owns one ) ...after that we drove Chevys & Cadillacs. In the 80's we switched to German iron since all the US auto makers fell flat on quality. My 2012 Acadia has revised my opinion of American quality. A very sophisticated work of engineering...very much on a par with the German product, as well as the Japanese...and at a more realistic purchase price ...and very much more reasonable service charges. The Acadia handles very precisely for such a large outfit. Mixed driving 20. 8 mpg. on the AWD version. I am very impressed.
33000K miles and happy
Chris Macy, 10/06/2015
2013 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
31 of 34 people found this review helpful
Consumer Reports noted that this year and model could have climate control problems. In the three summers we have had the car, we did have to have the rear compressor replaced. It was covered undr warranty, so we were happy. Otherwise, we have really enjoyed having such a sturdy and safe car for our family to ride in. It is a blast driving the AWD in the snow!
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We love our 2013 Acadia Denali!
neohiomom, 06/27/2013
2013 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
28 of 31 people found this review helpful
We bought our AWD Acadia Denali in February, cashing in our GM rewards and trading in our 2010 Acura MDX. In 2010, we decided to trade our 2003 Acura MDX. We looked at our recent MDX and the Acadia, which we loved the looks of. Unfortunately, the cheap plastic interior was a deal breaker for us. We loved both MDX's, but the 3rd row was a joke and it didn't have enough cargo room for our family trips. We were thrilled to see the Acadia Denali redesigned for 2013! The interior is now on par with the MDX and while it's not quite as nimble or quick, it's still a lot of fun to drive. My husband and I both love this vehicle and so do the kids! It's a real eye catcher in the White Diamond, too!
Excellent all around SUV
Roland, 11/04/2015
2013 GMC Acadia SLE-1 4dr SUV AWD (3.6L 6cyl 6A)
23 of 26 people found this review helpful
Surprisingly good gas mileage for an awd vehicle this size. Tons of cargo space. Tows well. Very nice ride.
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Sunroof leaks
bh1008, 06/16/2013
2013 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
25 of 29 people found this review helpful
Only had our Acadia for 3 months rained all day one day while at work, on the way home water was leaking through one of the lights over the third row seats. It has been in the shop for a week now and STILL not fixed, spoke with the service manager today, and he is not sure when it will be ready. I read reviews from past model years that had some leaking problems, and apparently GMC has not fixed them yet.
I Love My Acadia Denali. Maintain yours!
GM Dave, 02/20/2020
2012 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
23 of 27 people found this review helpful
I bought my 2012 GMC Acadia Denali at the end of 2012 brand new at a year-end close-out price and a military discount on top of that. Through the years (it is now Feb 2020), I've replaced the tires, the windshield, and repaired some minor body damage & a broken Left Hand rear side mirror (caused solely by me paying attention to the camera view and NOT the mirrors). Now, for the engine, transmission, AC, and everything under the hood, it has been FLAWLESS, I mean literally, ZERO repairs. BUT, I am a stickler for maintenance. I learned a lot in High School Shop and in the military. All scheduled maintenance / oil changes are is done ON TIME or AHEAD OF TIME by me, the dealer, or a trusted shop that uses B&G products. I did however, have to get replaced a rear-seat AC / radio control console because it had a short which cause the Right Rear Speakers to got on-and-off. The whole repair, because of looking for it and trial & error, cost $211.00 at my local Cavender Cadillac dealer in the SA area. It did take them almost two weeks, but the SUV is as good as new and runs like new still after 8 years. I replaced the original battery at 6 years at my local auto parts store and it has a 5 year warranty. My wife has a 2014 Buick Encore. It has had two engine repairs (faulty head gasket and a PCV), one full Infotainement / radio replacement, a replaced water pump, and on it's 3rd battery. (Wife's fault on that one). All of this was done under warranty - except 3rd battery. Now, lets hope all goes well for the next 6 years. Maintenance, Maintenance, Maintenance... I have many more lengthy vacation road trips planned for my family. I trust my GMC (maybe a little more than my Buick. Oh, I only buy my vehicles NEW. I never buy used because I do NOT know who maintained it, their driving habits, did they let their teen drive it (let's face it, I was a teen once and drove one way for my parents and entirely differently when I was with friends.) My neighbors have offered me good money for my cars because they see me do the tire rotations, oil changes, frequently wash & wax, etc. checking the tire pressures even on the spare on the underside, armor all, and YES, I even keep the engine virtually spotless just like the inside. YES, this car still looks like I drove off the lot - inside and out!! :-)
2012 Acadia Problems
PS-PUMP BUYER , 07/27/2020
2012 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
18 of 21 people found this review helpful
In 2015, my wife and I purchased a 2012 Acadia Denali with about 45,000 miles on it. It was an 8 seater and AWD model. We did so thinking that the size was needed for our football playing son and his equipment. We thought it would be our last car purchase. WE WERE WRONG!! Before we traded it with right at 100,000 miles on it, we had to replace TWO power steering pumps(cost was about $500.00 each time and was done with GM parts), replace the fuel pumps (it has 2 pumps and cost about $800.00) after it left us stranded, and were on the verge of needed to replace the power steering pump a THIRD time and it was starting to sip anti-freeze which means water pump and/or head gasket needs to be replaced as no leakage was visible. Additionally, it was going to need the ac serviced as it was no longer blowing cold, one of the headphones that came with the backseat entertainment system fell apart, and the drivers seat outside seat panel had separated and was broken. About 50% of our miles were highway miles. I serviced it my self, oil and filters and had it checked by a mechanic who put new brakes on it. This car was NOT neglected. We hoped that it would be the last car that we bought before we retired. We had a 1998 GMC Jimmy--we sold it to a friend--that now has about 222,000 miles on it and is still running. What happened to GM quality in a little over a decade? I don't know and they don't care. Side note: In Europe GM was forced to recall the Acadia and other such vehicles because of the faulty power steering pumps. In the U.S. they provided a 2 year warranty on the power steering pump that you paid to replace. Our last pump failed at the 26 month mark and GM would not budge a penny. When this car was not in the shop being repaired, it was a smooth riding and peppy SUV. Please, please do NOT buy this vehicle unless you are willing to constantly have it repaired. We now own our first Honda and will never buy a GM vehicle again. Again, counting the original, this vehicle was needing the FOURTH Power Steering Pump with 100,000 on it. Oh yeah, when we traded it in on the Honda CRV, the dealer asked about "Electrical Issues" as this vehicle is now getting a reputation for electrical problems. I have never been happier to get rid of a vehicle in my life. I gave it a one star because I could not give it a half star.
2012 GMC Acadia - do not buy
mysmith3, 01/29/2018
2012 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
14 of 16 people found this review helpful
Minor issues under 58k miles (AC/liftgate/power steering/waterpump). As soon as vehicle hit 59k miles and out of warranty....Transmission issues, Power Steering issues, Engine issues, Water Pump issues, Cat Converter issues, The issues are non-stop and dealerships are willing to help, but also willing to take $$ and lots of it! Maybe I am just so use to only replacing the tires, brakes, oil, and fluids that FORD has spoiled me (driven over 1million miles with FORDs). Sad I can not even make it to 60K in a GMC without spending - maybe its normal, but I can say I do not like it.
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2012 Acadia Catastrophic Engine Failure at 70,000
parnellacadia, 11/06/2018
2012 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
21 of 25 people found this review helpful
Apparently there have been a number of GMC engine that don't last more than 70,000 miles. This one was purchased new in 2012, and only had 70,000 miles, but was past the 100,000 mile/3 year warranty. A spring broke inside the engine, sending a rod through the cylinder, and required a brand new engine at the tune of $10,000 from an outside mechanic. I could never afford to have this kind of repair at a GMC dealer. When I call the dealer who sold the car, he said I should have taken it to his deal, and therefore he would take no responsibility, even though I have pictures of the engine showing up clean as a whistle, filled with broken parts. My mechanic had never seen anything like it in all the years he has worked with engines, even race car engines. It indeed was a catastrophic event, especially as I had to come up with $10,000 to purchase a new engine. I then contacted GMC corporate Customer Service, and talked to a call center in the Philippines, and then finally was able to get a call back from someone who called herself "as far as you can get with GMC." She is an executive liaison with GMC. She offered me $1,500 and I replied that wasn't even close to being enough. She then said I have 14 days to decide if I wanted that offer or not. After paying $10,000 for a new engine, I cannot afford to hire an attorney to play hard ball with GMC. So I would NOT recommend this car to anyone, because even though GMC is following the letter of the law, they are not following the law of decency, ethics, and moral law. I feel totally let down by this company, and will NEVER go back!
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Do not purchase 2012 Acaidia
Carina , 02/08/2020
updated 08/14/2023
2012 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
17 of 20 people found this review helpful
I purchased my Acadia in 2017 with a extended warranty driving off the lot taking my baby home noticed Radio was not working took it back dealership fixed also told them ac was not cooling on the way home they said oh it’s very hot out and I was like my Dodge Journey always cooled very comfy so this is not ok so they checked one of the hoses had a leak and they fixed I was like omg I just bought the vehicle and already having issues a month later my car was really bouncy in the front took it In struts were bad the driver power window sensor gave out brakes bad needed new alternator and battery radiator resovoir was cracked all that on my first year of purchase second year now no more warranty ball joints,ac condenser, all three ac hoses, catylac converter this year in 6 months I payed over $4000 in repairs out of pocket and my Acadia still has many issues I cannot fix because of $$$ car is jerking pulling like it’s gonna stop my traction control goes off constantly with engine light flashing this is just horrible for the $28000. I financed this 2012 vehicle in 2017, car was only 5 years old with 38000 miles and now I can’t even trade in because I owe 15000 and car only worth 7000 :/ please do buy an Acadia yr 2012-2015 any mechanic will tell you they are horrible cars GMC Acadia Chevy Traverse and Buick Enclave all the same sad because they are beautiful looking cars but give a lot of stress and headaches. Only had vehicle 3 years total needed new transmission and new motor not worth it still owed 7,000 in the end it’s a trash car!!!!
Drove them all...
peterfletcher, 05/04/2012
2012 GMC Acadia SLE 4dr SUV AWD (3.6L 6cyl 6A)
38 of 48 people found this review helpful
I looked at everything & mean everything! It came down to the Dodge Durango, Jeep GC, Toyota 4Runner & Acadia. I rented a Durango and Jeep for a couple of days. Both of them had driving positions that didnt allow me to read the gauges because the steering wheel blocked it. In the Jeep, the A Pillar is way to wide & the roof line to low to be comfortable. With the rear seats down, the Durangos load floor was so high that my dog was breathing down my neck and could be pitched out the side window. The 4runner was nice, but the rear air vents were blocked when rear seat was folded flat, the passenger seat sits very high and is not adjustable plus no sunroof delete available in my state(Im 6'3").
Acadia--smooth but flawed
reefball1, 03/14/2012
2012 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
21 of 26 people found this review helpful
Smooth, comfortable ride. However: 1. The dealer installed rear DVD players (mounted in the headrests) have a headphone jack but no way to control the volume. Headphones that are plugged in are dangerously loud for children. 2. The rear audio control is horrible: when the radio station is changed by a child in the back seat, it changes the station on the front control panel. 3. USB jack is awkwardly mounted in a box on the dashboard, so my iphone cable gets pinched and hangs down the front of the control panel. 4. Console in armrest is poorly designed and barely tall enough for sunglasses.
Nice vehicle, so so reliability
Oscar A., 10/19/2019
2013 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
5 of 5 people found this review helpful
We bought a 2013 acadia SLT1 at the end of 2014 with 16k miles, the car was certified, which was a good thing, at around 30 k miles the steering booster pump had to be replaced, GM recall, maybe a year later, don't remember the mileage the engine module failed, but since the car was under warranty it got replaced for free, a 1200 to 1500 repair according with the dealer, about a year later, like on 2017, 1 of the day running lights went out, " THEY DONT BURN" according with the dealer, but they do, it was also replaced under warranty, the car has 65k miles today, October 2019, and there's a noticeable noise coming from the front end....I replaced all 4 struts and links, but the noise still there, I need to chase that noise a little more. Now the bright side! very comfortable, plenty of room for our family of 4, with room to spare when needed, comfortable ride, adequate power, good looking. I have to say that after all those repairs we haven't had more issues, I'm always on top as far as basic maintenance, since I do most of it, oil changes, transmission fluid changes, air filters brakes etc.
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In Love with my 2013 Denali
AlbilloFamilyOf7, 07/09/2020
2013 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
5 of 5 people found this review helpful
We are a family of 7, We wanted a SUV that would accommodate our family size but also be comfortable for our children while on a long drive. Needless to say, we came across the GMC Acadia, we liked the space, style and look it had but we needed something more kid friendly.. that's when we starting looking into the Acadia Denali, instantly we fell in LOVE! It was perfect not only stunning but also spacious with everything we wanted, DVD, Captain Seats, Double Sun/Moon Roofs, GPS etc, everything we could ever want, we found it in this Denali. We were even lucky enough to find it in the Pearl White color we imagined it. Its absolutely BEAUTIFUL, STUNNING AND CLASSY, its ELEGANT and GRACEFUL.. We are totally MESMERIZED by it.. Best SUV choice we could of ever made.
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Love My Acadia!!
Kaydee, 07/15/2016
2013 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
5 of 5 people found this review helpful
Bought in 2013. Love the seating configuration and space inside. Love inside and out. Thinking it might be time for a new one. The only major con I have is the seatbelts. We have a GMC truck and the seat belts are great. This one the latch hitch is extremely hard and bulky. Reminds me of an older model. The part that is secured to the seat will not move hardly at all. It is so stiff that it can cause major damage when accidently sitting on it or trying to crawl through the back. Several gashes on the knees. The head rest curls forward to much. Wish that was a little more adjustable but understand it may be for safety purposes. Overall a great choice!
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I got lucky
Duke, 04/07/2022
2012 GMC Acadia SLT-2 4dr SUV (3.6L 6cyl 6A)
5 of 5 people found this review helpful
Original owner, 152,000 miles. Water pump failed at 111,000 miles. Motor mount at 100,000. Oil has been changed every 5000 miles. Trans fluid changes every 40,000 miles. Still has original brakes and rotors. Brake and power steering flushed at 140,000. Shocks and struts replaced with KYB’s at 150,000 miles. Navigation failed after 7 years. Back up camera stopped working last month. No rust, squeaks or other problems. I drove it maturely. I’m taking it on a 3000 mile drive next month.
Surprised so far
1sttimegmc, 07/16/2012
2012 GMC Acadia SLE 4dr SUV (3.6L 6cyl 6A)
5 of 5 people found this review helpful
We have driven Japanese vehicles for the last 15 years, we have a 2010 pilot right now as the wife's car, and they have all been stellar. I have been admiring the Acadia for some time. We really like the way that it drives and looks. The build quality seems on pr with the Hondas, the material quality is a step below the pilot. We like the smooth ride and quietness of it. The pilot is louder by far. The space is also very nice. We have had it one month and 1500 miles, so time will tell on the reliability front. The only real gripe I have so far is the transmission behaves oddly in 6th gear at a light cruise. Most other 6 speed AT s I have driven seem to have some quirks as well.
Not bad at all
vakmere, 08/26/2012
2012 GMC Acadia SLT-1 4dr SUV (3.6L 6cyl 6A)
8 of 9 people found this review helpful
Nice exterior design. Good ride, I like the auto lift gate and great storage in the rear. Hard plastic interior is a little bit of a bummer and scratches easily however the layout of the dash and other accessories are good. Quiet ride on asphalt and road noise on concrete (typical). Absorbs the road imperfections very well. There is a small storage compartment on the dash, I dont get that one. You need an inspection mirror to see down in there to find the USB and I-Pod jack. Kind of useless IMO. Mileage is around 18mpg, typical for 5500 lbs of vehicle. Engine is not too noisy either. Radio in the rear console does get pretty warm, unusual for something solid state.
Loved this car until I reached 90k miles
M English, 12/30/2017
2012 GMC Acadia SLE 4dr SUV (3.6L 6cyl 6A)
8 of 9 people found this review helpful
Speakers shorted out. Driver seat panel literally came off and cannot be reattached. Alternator died. GMC Mahwah NJ charged over $800 to replace the alternator. Charged over $800 to replace speakers. The car has some type of electrical problem. It does not always start and the speakers still cut in and out. The car stutters when reaching 2.5 rpm. Disgusted with car and dealership.
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Repair costs
Carol silva, 01/02/2017
updated 04/13/2018
2012 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
11 of 13 people found this review helpful
I have had this car for six years, i do like the comfort and style of this SUV, but would not buy another Acadia Denali. Their Electronics and headlamps needs some definite reevaluating. The contact buttons had to be replaced for the fan control to work, cost $500. My headlamps which appears to be a well-known problem because of their high intensity have a tendency to short out each headlamp cost $1,000 to replace. I have replaced one, now the second one needs replacing. The navigation unit in this car stopped working, cost $1,500. My Bluetooth works when it feels like it. Most of these problems occurred right after 71000 miles, I have had Ford Expeditions and other Ford cars prior to a GMC that I traded it in and had over a hundred thousand miles and I never had to put any money into repairs. the money I have put into repairs is ridiculous, especially for the headlamps, this is a well-known problem they should have extended warranties on this.
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Good vehicle... great for a family
Steve Beller, 01/21/2017
2012 GMC Acadia SLT-2 4dr SUV (3.6L 6cyl 6A)
11 of 13 people found this review helpful
Nice looking vehicle. We are satisfied with the Acadia so far with two pieces of advice. Look for the squeaking brake pedal. As may be noted in many threads it indicates a problem with the booster and replacement is the fix. Ours needed a master cylinder too, completed at time of purchase. Also despite it's appearance the ground clearance is low and it regularly contacts the undercarriage (rails) on speed bumps and driveways
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Terrible reliability
SK, 08/16/2019
2012 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
17 of 21 people found this review helpful
This Acadia is my first (and sadly my last) American car. I've never had a car have so many problems in my life. It has been at the dealer being repaired more than I can count ever since we purchased it. It has had numerous problem relating to the electrical, cooling, and fuel systems. With the amount of money I've spent repairing this car, I could have purchased a much nicer German or Japanese car and not had the hassle.
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BEST CAR. period
lovegmc1, 06/12/2012
2012 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
11 of 15 people found this review helpful
For our new car, we were going to test drive an edge at ray seraphin ford, but when they wouldn't let us because there was snow on top of the car (:0), we decided to go right next door to Scranton GMC. I fell in love with it as soon as we drove it off of the lot because of all the features as well as smoothness of the ride! A few months later, after driving every other comparable car, we decided on the acadia! Ever since Hallowee 2011, we have taken the beloved acadia everywhere, and racked up 16,000 miles, all without ONE problem(except for one onstar issue, but that wasn't the car's fault). The GMC acadia fits any family like a new member and is the best crossover/ SUV choice out there!!!!
Transmission/Acceleration issues
tdenny, 08/30/2012
2012 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
7 of 9 people found this review helpful
Size, features, extras all were a perfect match for me and my family. We have 2 kids, now entering grade school, so the extra seat for carpool and their stuff was great, yet the car drives more like a minivan than a large SUV. Unfortunately, I've had the car for 3 months, the transmission seems to slip and jerk constantly and now, the most scary part - while accelerating from stop, the car sometimes takes 5 seconds to engage. This is 5 seconds for another car to T-Bone you in an intersection. My good wife dealt with it for several months, I experienced it myself this last week. Working with the dealer to return now.
Great for towing!
KevinS, 08/29/2018
2013 GMC Acadia SLE-1 4dr SUV (3.6L 6cyl 6A)
5 of 6 people found this review helpful
I drove the car for 54,000 miles with only 2 minor problems. No complaints.
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2013 - Still like brand new
Soph , 01/26/2021
2013 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
3 of 3 people found this review helpful
I love this car! I have had 0 issues with this car in the 7 yrs. I have had it. Plenty of room for my needs. 42K miles on it now, I still get compliments about how nice my car is. Went on a roughly 3K road trip and it was comfortable and handled the roads perfectly. I love it!
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Not for the snow
danbruin, 01/27/2013
2012 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
7 of 10 people found this review helpful
Bought this SUV as a family hauler. We live in the Pacific Northwest so AWD is great for the rain. Problem is that the Denali mode does not allow for snow chains...ever. This was never told to us at the dealership and now we feel pretty stupid for not asking up front but it did not occur to us. Don't know if models with smaller rims might accommodate chains but don't upgrade to the Denali model is you want to spend any time in the snow.
A/C problems - and we live in Texas!
KAM, 11/15/2016
2012 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
4 of 5 people found this review helpful
We have 40K miles on this car and have needed A/C repair three times. Thank goodness we purchased the extended warranty. Oh and don't bother trying to update the navigation system - dealership had to order it from the mother ship and then wiped out all our saved locations during the 2-hour upload and now it malfunctions frequently. :(
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Unreliable
Scott, 01/31/2018
updated 02/07/2020
2012 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
8 of 12 people found this review helpful
I wanted to like the Acadia but after numerous repairs, several for the same issue (A/C not working) we sold it and bought a Honda Pilot. Much happier and zero issues.
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Do NOT buy this vehicle
Jeff Pedriana, 10/16/2017
updated 04/17/2018
2013 GMC Acadia SLE-2 4dr SUV AWD (3.6L 6cyl 6A)
12 of 19 people found this review helpful
Had issues with a noise from the front end. Didn't pay attention until it affected the shifting. Found out it's a transmission issue, $4400 issue btw. By the time I took it in I was 5000 miles past powertrain warranty. GMC's response? Have a nice day, you're screwed, don't expect us to help, have a nice day.
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Starts great and goes down hill quickly. DO NOT BU
Lemons by GMC , 12/12/2019
2012 GMC Acadia SLE 4dr SUV (3.6L 6cyl 6A)
5 of 7 people found this review helpful
Let’s buy made in the USA. The Acadia is reasonably priced for similar comps, looks great and timeless and the test drive loved how it handled more like a car. Then we hit 45,000 miles repair after repair but what do we care it’s under warranty too bad the idiot light in my head didn’t go off saying this is a poorly made piece of junk. 100K fast forward off of warranty for the next 9,000 miles spent $6000 just to keep it running. Hello Japan good buy GMC. It’s crap and they did do nothing to fix the problems they know exists. Still looks god I the drive way though.
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Bought newer car to have Air
Linda, 09/07/2018
2012 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
5 of 7 people found this review helpful
I purchased a newer car to have air conditioning, which I told dealer and I didn't have cash to fix anything, which I found out after purchasing 2012 Acadia Denali it had leakage problem and I wasn't told. They claimed to sell 100% quality cars and sold me their problem. We've had to replace freon multiple times in 2 years after they had already put leak color additive in it to find leak. I guess they gave up and never fixed it. It also has an awful smell that comes from air conditioning/ heater. It makes you sick and allergy clogged. And no one will tell you for certain what the pounds of freon should be because sticker wears off and no one can read them. This is beyond ridiculous when you pay this kind of money for a new car. Very sad.
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Steering and rear tail door
mfd33, 02/26/2013
2013 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
7 of 11 people found this review helpful
Turn the wheel all the way to either side and it clunks, they say it's normal. It scared the heck out of me first time. This is not normal. I'm sure there'll be a recall in the future, there should be. Beware til they fix this problem, if they fix it. Metal to metal coming from rear hatch area when I go over bumps. Four days they've been trying to figure that one out, they still have it. I wouldn't recommend it at this time. I should have stuck with my Yukon. 2013 has not been a good year for the Acadia, looks good but looks ain't everything.
Long Life, Very Pleased
Heather, 08/31/2022
2012 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
2 of 2 people found this review helpful
I am possibly in the market for a new vehicle after my 2012 GMC Acadia Denali I think has finally decided to expire. I bought this vehicle brand new in 2012. While I have had some issues with it. It has served me well and kept my family safe. Couple problems: 1. @ 100,000 miles, needed torque converter 2. @ 100,000 miles needed new struts 3. Rear light lens needed to be replaced d/t moisture 4. Front light lens needed to be replaced d/t moisture 5. @ 150,000 miles navigation stopped working (didn't feel this was necessary to replace) 6. @ 200,000 miles driver front heated seat stopped working (didn't feel this was necessary to replace) 7. @250,000 tail gait lifter no longer would hold tail gait. Easy fix Very very minimal rust at this time There may have been a couple more small fixes in there but overall the torque converter and struts were by far my most expensive fixes. I currently have 304,000 miles on it now. I just noticed a transmission leak. This may be a simple seal, if so I'll be fixing it, if not I will have to say good bye. While there has been several mixed reviews on this vehicle, I have been very blessed to get such a long life out of a car. Thank you GM
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Trans a money pit
Gary Cameron , 02/22/2023
2012 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
2 of 2 people found this review helpful
I bought the Arcadia back in 2021 it had 83000 on it worked perfect for three months then the trans was shuddering around the 1.5 rpm mark,it stopped shuddering at the 2 rpm mark.then the traction control was malfunctioning sometimes the engine would stop and the engine light would flash I would shut the engine off then I started the engine again didn’t come back on.the voltage dummy gage would always be high the sometimes be normal never found out what was the problem there.but if you can live those problems it’s a great suv.
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Mixed review
Sherry, 10/26/2021
2013 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
2 of 2 people found this review helpful
Love the way it rod s and the fuel economy. Was quoted almost $600 to replace headlight - bulb is about $150 and it's a pain to replace. Battery was just as difficult to replace. Gone are the days a person could fix basic problems with a GMC.
Adults Traveling
Chantel, 04/09/2017
2012 GMC Acadia SLT-2 4dr SUV (3.6L 6cyl 6A)
3 of 4 people found this review helpful
The front seats are great for long trips.... The back seats are not meant for adults long term. The seats are mostly firm but the worst part is the internal placement of the seatbelt that DIGS into your hip and it can't be moved.
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Happy With My Purchase !!!
pattisdgal, 08/07/2012
2012 GMC Acadia SLT-1 4dr SUV (3.6L 6cyl 6A)
3 of 4 people found this review helpful
Had a 2001 Dodge Durango which I loved. After 12 years it was time for a new SUV. I test drove the Traverse, VeraCruz, Durango, and the Durango. As soon as I sat in the GMC, I was sold. The ride is comfortable, it handles great and has lots of room.
Love my 2012 Acadia but rack & pinion is a deal br
Ron, 11/01/2018
updated 11/02/2020
2012 GMC Acadia SLE 4dr SUV (3.6L 6cyl 6A)
4 of 6 people found this review helpful
I own a 2012 GMC Acadia. Bought it used in 2014 with 24,000 miles on it. After owning it only 2yrs & only 39,000 miles on it , it needed a new rack & pinion. We was told about recalls on the rack & pinion but it was only for Acadias 2011 & older! Repair bill was around $1300. Fast forward 2yrs later to Oct.2018 & now with 64,000 miles on it, we just got it out of the repair shop for another new rack & pinion! Just totally unacceptable. I loved this SUV with it being smooth riding, awesome acceleration pickup & room galore to haul kids & almost anything you need but the steering issue is a deal breaker! That problem is very dangerous & we won't be buying a new Acadia in the future.
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HORRIBLE
frusteraded with gmc, 02/05/2020
2012 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
5 of 8 people found this review helpful
Purchased my 2012 Acadia used but purchased the extended warranty. 8 months after my purchase the torque converter went out. They covered it but only replaced the torque converter. 14 months later it went out again. Warranty was out. Dealership wouldn't cover their work. GMC advisors couldn't help they advised the dealerships always told them to say no they couldn't do anything. They want to replace the transmission and said we would just have to "hope" it wouldn't go out again in 14 months. I can't afford 2,000 every 14 months to drive this car!
Way too many repairs!
Rick J., 10/30/2017
2012 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
5 of 8 people found this review helpful
In five short years of owning our Acadia we have replaced things that never went bad in other cars we owned for twice as long. We have replaced ALL of our control arms, the AC and heating systems. Many other minor issues. We have spent thousands of dollars (I stopped counting as it makes me sad). I am convinced I will not buy another Acadia.
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Jeckyl and Hyde
bwilling, 04/05/2013
2012 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
8 of 14 people found this review helpful
Decent ride, a bit underpowered but MPG ok. Very comfortable and tons of room even with three kids in the back. Seats take awhile to heat up. Big problem is with carbon monoxide. This vehicle sets off alarms in our house when started in the garage ( garage door open of course). Service dept is like a human rain delay in trying to get it fixed. Fot the 55k spent on top of the line we had many other choices, cant imagine them being any worse. When not thinking about the CO it rides nice.
Lots of problems
Morris M, 09/27/2018
2012 GMC Acadia SL 4dr SUV (3.6L 6cyl 6A)
5 of 9 people found this review helpful
This is my parent’s car , but I and my husband get to do whatever something breaks. First we didn’t do research before we bought this car, it had 101K miles and it was priced $15,999. After few months of driving one of the light went out which was not easy to find and replace. Now there is no air flow in the front AC/ heat vents. I read lots of similar problems about this car now. The value is certainly not worthy. I wanted to remove my name from the loan and so we tried refinancing but the bank won’t do it because we owe more than the value of the car. Total bummer, I hope GMC would do something about this issue or else counting on loosing business.
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crap
jamy murphy, 02/27/2019
2012 GMC Acadia SLE 4dr SUV (3.6L 6cyl 6A)
4 of 7 people found this review helpful
very poor car to maintain dealership breaks more stuff then fixes
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GMC $129 month!
serafino, 11/01/2014
2012 GMC Acadia SL 4dr SUV (3.6L 6cyl 6A)
4 of 7 people found this review helpful
$129 a month lease with no money down since I used my GMC points on credit card...bumped up to $3000 plus other incentives such as conquest cash, and change of styling for 2013. So, I've been driving a the AWD SL model the cheapest model made, but it has the same drivetrain as the Denali $40K+ model. 30 months later not one problem, no squeaks or rattles, great in snow as RWD BMW's couldn't get out of their way. MPG average 17 mix on regular gas. Rides smooth and feels heavy, absorbs potholes. Dislikes: Plastic body works too much. The brakes starting to show wear at 24K feel vibrations. Seats not too comfortable lack support. Steering not precise. $129 can't complain.