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Used 2016 Ford Flex Consumer Reviews

4.1 out of 5 stars
51 reviews

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We have a limited number of reviews for the 2016 Flex, so we've included reviews for other years of the Flex since its last redesign.

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Pros
Cons
5 out of 5 stars

Best family car

M F, 06/17/2016
2016 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
45 of 53 people found this review helpful

This is my second Flex, I traded in my 2009 for a 2016. It is the best family mover. My husband's Ford Explorer doesn't have nearly the space or flexibility as my Flex. I can haul 6 kids and all their stuff. The cargo area is deep so you have a lot more space than some other cars. It has great leg and head room, even in the third row. The third row sits up, like stadium seating, so it is less claustrophobic. My SEL has a 120V plug and well as many charger locations which is definitely needed. The sync system works very well. I looked at Toyota, Nissan, Honda, GMC, Buick, Hyundai but the Flex was definitely the best.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

"We are either a minivan family or a Flex family"

DK, 12/08/2016
updated 06/11/2021
2014 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
12 of 13 people found this review helpful

2021 UPDATE: 150,000 miles and it’s still a good ride! We passed this onto our teenage daughter. BTW, her driving course labels the Ford Flex as one of their top 4 cars for new drivers. We have had a few repairs at this point, including a leak in the fuel intake valve and a steering and air conditioning issue. There was a recall issue related to the rear suspension toe link that we had to get repaired. These all hit within 6 months for a total of about $1500 in total, inclusive of standard maintenance. Still highly recommend this tank! 2018 UPDATE: 124,000 miles and still going strong! 2017 UPDATE: My husband now uses this car as his company car and we put a ton of miles on it in the last year. We travelled to Disney last week and discovered a dead battery one morning when trying to start up the car. We realized this was the original battery at well over 100k miles! Jumped it to get home and got a new battery, even though the mechanic said we could possibly clean it up from the corrosion and keep it going for awhile. Other than that, which is better than expected wear, we have had no issues with this car. If you want the space of a minivan without the stigma and are not into a gas guzzling SUV, this is the vehicle for you! We have three large dogs and two kids, so when we need to take the entire family, fuzzy butts and all, on a long trip, we don't have much of an option. The quote, "We are either a minivan family or a Flex family", was the seller for my husband who hates the idea of driving a minivan but also happens to be 6'7". He can sit in the second row and still have leg room. He was sold on that alone, but the retro look of the boxy wagon, while widely appealing to me, was not on his short list of replacements for the minivan. Now, don't get me wrong, you will lose space in this option over a minivan with sto and go seating, but it is the best option we have found that doesn't make my husband feel like a total domestic loser. I loved both, the minivan with it's sliding doors and massive interior, and the flex with the appealing exterior (IMHO). I liked the minivan better from the capacity, but for an everyday car, the Flex is a much better option. The ride is comfortable and getting 7 people in the car when the in-laws come to visit keeps us from having to spill into two cars to get anywhere. As for the missing interior space, well, the roof rack and tow hitch were a must after trying to take the kids and the dogs on a 10 hour drive. We were going to trade in our current Flex and purchase another one with those options, but opted to add on a hitch from U-Haul, which was much cheaper, although the hitch placement is too low and we routinely scrape bottom with a load on it over humps. I would opt for a dealer-installed version which cuts out part of the plastic bumper and sits higher on the frame.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Flex: Not Great to Look At But Su perior to Drive

Charles Olson, 07/09/2017
updated 01/23/2023
2014 Ford Flex Limited 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)
7 of 7 people found this review helpful

This is not a sports car or even a high powered performance vehicle. What the Flex is, is a reliable, comfortable-riding, quiet, vehicle that has plenty of storage space while still allowing rear-seat passengers comfort and quietness. Rear-seat passengers can control their own temperature just like both front-seat passengers can do. I sold my 2014 Flex, got a two-year lease on a Ford Fusion, and purchased a 2019 Flex Limited, now my third Flex I've owned. The AWD works flawlessly and yet I still average 20 mpg overall. This is one of the most under-appreciated vehicles Ford produces. I love it and would recommend this vehicle if you are looking for a great family vehicle with a lot of nice features at a fair price. This is an update to a previous review. I still love the vehicle and especially love the storage space. I even used it to carry home 3/4 inch sheetrock and 8-foot lumber from Lowe's. Highly recommend this vehicle if you don't mind having a "boxy" looking car. One of the advanced technology that is impressive is the "heads up" display in the lower left quadrant of the windshield when the collision avoidance is activated. The only problem with that system is that it goes off if a car is turning in front of you and you pass on the left or if you are on the Thruway and cars in front of you take an exit and you pass on the left. I wish this system worked in a parking lot by signaling when you are getting close to the car in front of you. Still drives and rides wonderfully. Because my wife and I downsized and moved into a village we had to trade in the Flex for an Escape. The Escape is nowhere near the ride comfort of the Flex but it does fit into our smaller garage. This is an update and I still recommend the Ford Flex; in fact, I miss mine very much. 7/21/21 This is an update of my Escape. I would not purchase another Escape and plan to go to the Ford Edge which is still small enough to fit in my garage yet rides more comfortably and provides larger storage. The Escape is just too small and uncomfortable for me. 01/21/2023 I traded in my Escape, but because of limited supply I purchased a 2022 Ford Explorer. I love the size and the features the car comes with. There were some features it doesn't have and I wish it did. It rides comfortably but is a little noisy. Fit and finish are good, and the electronics are wonderful. I've owned it about six months and it is good so far.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Ford Flex ..... great fit for a tall driver

Jim Schicker, 10/03/2017
2016 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)
7 of 7 people found this review helpful

I am 6' 5" and have always felt like I was shoe horning myself into my previous car, the toyota avalon. I love the sitting position, leg room and head room of the Flex. Lots of room not just for the driver, but for passengers and cargo space. It is a tremendous alternative to an SUV or Truck in terms of both comfortable ride and value. Recommended for drivers of all size and their families

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

My future ride!

Teresa Thomas, 08/30/2016
2016 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
27 of 32 people found this review helpful

I know I know, it's not the coolest kid on the block but don't under estimate the Flex. It is a very nice ride. It handles like a dream and it is super comfortable! If you're not sure what you want definitely give the Flex a try.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
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