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Used 2012 Ford Flex Wagon Consumer Reviews

4.4 out of 5 stars
20 reviews
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5 out of 5 stars

Family Flex

Texasmomma, 04/11/2018
2012 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
2 of 2 people found this review helpful

This is the perfect family car. Low to the ground like a minivan, but interior space of a larger SUV. Third row seats that fold away make for easy changes for cargo or extra passengers.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.5 out of 5 stars

Very Good...Almost Great

aohurst, 12/08/2011
2012 Ford Flex Titanium 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)
26 of 49 people found this review helpful

Price $3,000 under invoice. I test drove the 2012 Durango on the same day as the Flex. Noise level - much quieter in the Flex Ride - I had a 2007 Durango, and the 2012 is much improved, but the Flex is still as smooth as a sedan. Handling - Durango R/T handles mountain roads better. Little body roll in the Flex unless pushed hard. Drove it in the snow and grade assist works well. (live in Colorado.) Brakes- horrible. Mushy. GM and BMW much better. Ford needs to improve here. Flex seats are very comfortable and soft-you sit in them. Durango seats are harder and you sit on them. Dodge seats have side bolsters that hold you in place- Flex seats have zero bolstering. Entertainment- Durango

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1 out of 5 stars

$3,000 repair for a 2012 with 70 thousand miles

dan, 06/21/2016
updated 06/23/2017
2012 Ford Flex Limited 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)
7 of 18 people found this review helpful

The engine completely blew on the car and had to be replaced, at a cost of $13,000. The car still had $18,000 left on the loan and was blue booked at about $21,000. Ford dealer said that since I was late on an oil change (by about 4 thousand miles), that caused the failure. They said when they went to drain the oil, it was thick and black and that is what caused the engine to fail. I said BS, the engine, in the process of failing, CAUSED the oil to become black and thick, because there is NO WAY that missing one oil change by only a few thousand miles can cause anything close to that kind of damage. Bottom line: I paid for the new engine then DUMPED (sold) the POS as fast as I could. I have had great experiences with Ford trucks going back to the 90's. I think this may have been simply a LEMON, but the dealer didn't give a crap. Believe it or not, I replaced the Flex with a 2015 F150 with ecoboost engine ... we'll see how this goes. The AWD transfer case (part of the transmission) fails on these cars! Cost $1,600 (with labor, the part is about $1000) to replace it ... that is IF they don't find other issues due to RUST on the parts that have to be removed to replace the transfer case. In my case: the right side control arm had to be replaced because they could not get the ball joint to release, so the ball joint got ruined in the process AND since Ford in its quest to save FORD money has front control arms with the ball joints built in and not replaceable means that bottom line: ball joint (a $20 part) fails, you end up buying a $200 control arm and paying $100 in labor to change it. So now we are at $1,900. Next is the passenger side turbo charger .. it is located forward and low on the engine and has no protective covering or anything to protect it from the elements, so it RUSTS - badly! It has to be disconnected to replace the transfer case. The mounting flange and bolts rust so bad that they break when attempting to remove. Now we are buying a new turbo charger at $586 plus $560 in labor! So NOW, the cost of replacing this transfer case is a whopping $3,046!! My advice: if your Flex is going over 60,000 miles GET RID OF IT!!

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Versatile Wagon

Eric, 10/10/2020
2012 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
1 of 2 people found this review helpful

Fantastic car drives well, smooth ride and has room inside for tall people. With seats down it can hold more than many pick-up trucks.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

WOW! I LOVE YOUR CAR!

Christina Tachmazian, 07/11/2019
2012 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
0 of 0 people found this review helpful

The car has 135,000 miles on it. The interior is a light tan leather and with the dark colored weather tech mats added for the preserving of this vehicle, I very much take pride when I get behind the wheel of my Ford flex. The exterior is the light green shade. The best color as everyone says.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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