Used 2023 Ford Explorer SUV Consumer Reviews
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Ford Explorers quality/ customer satisfaction gone
UnhappyFordOwner, 07/17/2024
2023 Ford Explorer ST 4dr SUV (3.0L 6cyl Turbo 10A)
19 of 22 people found this review helpful
I have owned 5 Ford Explorers. I still have a 2007 with under 100k. But in Jan we decided to trade in our beautiful 2019 F150 w 33k for a new Explorer we got a 2023 because there were no 2024's available. We bought a st line. When we got home we noticed places where paint was missing and too long of story but won't be buying from that dealer ever again. Took this one w 300 miles on it and traded it local where we had bought our last 3 trucks. Got the 2023 explorer ST in the star white tricoat metallic. Lost our butts on the deal. Well we went back with a crooked hood. They took it to body shop who said simple fix just adjust screws. A few days later it was crooked again Now they tell us that the body adjusted it they could. Would need to go to another body shop. We had a week to wait for this appt. So we went around the vehicle and noticed many crooked parts along w an edge w no paint. All the rubber seals were sloppy like a kid put them on. Gone for 1 day, Car manager calls and says it will be done tomorrow. they did a quick touchup on the place with only metal. I assume that will be the first to rust. And ordered new rubber for 1 area. Said they maxed out the crooked hood and it was the best they can do. Didn't say a word about the very crooked tailgate that this guy also agreed was crooked. And the many other parts that are crooked. If they think we paid almost 60,000 for this and are ok with it this way they are nuts! Oh and the dealership claims the paint was chipped down to metal by back driver door by rock and are trying to charge us for that now. And the paint touch up they are sending w us. I guess we'll see what happens tomorrow. But I don't see this ending well. I'll be posting this on their website if it doesn't get resolved. Btw this one has 1400 miles on it in 6 1/2 months
No QA at factory
Austin, 12/17/2023
2023 Ford Explorer XLT 4dr SUV AWD (2.3L 4cyl Turbo 10A)
19 of 23 people found this review helpful
I personally would not recommend a 23 Ford Explorer. First it was wind noise coming from both driver side doors. That go fixed finally after almost two months back and forth. At at 6,500 hundred miles the front end started making popping sounds and loud thud sounds when you hit bumps. Ford engineers look at and drive and said they have no fix and will work on trying to determine a fix. I will never own another explorer.
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2023 Ford Explorer for sale near you
3 of 279 listings
- Limited 4dr SUVMSRP: $28,01212 mi away
- XLT 4dr SUVMSRP: $25,25920 mi away
- XLT 4dr SUVMSRP: $27,09511 mi away
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Larry, 03/14/2024
2023 Ford Explorer ST 4dr SUV (3.0L 6cyl Turbo 10A)
5 of 5 people found this review helpful
I have a 2023 Explorer ST all blacked out. It's a powerhouses with a excellent solid 10 speed trans and pulls my 19 ft boat with ease. No problems with the Explorer
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Lemon! Ford needs to get quality in check.. asap
Ryan, 01/03/2024
2023 Ford Explorer XLT 4dr SUV (2.3L 4cyl Turbo 10A)
20 of 25 people found this review helpful
Brand new 2023 explorer loaded with problems. Front end rattle, brakes hung, check engine light for powertrain failure, couldn't detect key in vehicle.... all within 5000 miles. Owned for 5 months, sold it.
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Rides smoothly
adszr41, 04/22/2024
2023 Ford Explorer XLT 4dr SUV (2.3L 4cyl Turbo 10A)
4 of 4 people found this review helpful
I LOVE everything about my truck. It has all the features I was looking for plus some. I would highly recommend this vehicle and the dealership where we bought it to anyone.
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