2021 Ford Explorer Consumer Reviews

4.1 out of 5 stars
30 reviews
MSRP Starting at
$32,925

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Pros
Cons
3 out of 5 stars

Lots of BUGS, but generally a Good truck.

M King, 04/29/2021
Limited Hybrid 4dr SUV (3.3L 6cyl gas/electric hybrid 10A)
26 of 27 people found this review helpful

High level takeaway- it’s fine. Comfortable, plenty of power when you need it, lots of room for a family of 5 road tripping and the hybrid system gets decent mileage. It’s not “fun” to drive, but it’s comfortable and confident on the road. With more than 2,500 miles in 2 months the average mpg has settled at 25mpg of both highway and local driving. I drive in the eco mode 90% of the time. The hybrid function feels clunky compared to the standard turbo 4 or the 6. Not a big deal, and it’s nice when the engine shuts down for a few miles of the low speed/low rpm driving. Cons - I returned the truck 3 times in the first 3 weeks I had it. It spent 18 of its first 30 days at the dealership. They finally figured out the amp was bad and cutting all audio (gps, radio, phone, etc). The electronics have issues occasionally- I’ve learned to never plug in my phone until the onboard computer has warmed up - and just stop working. It’s like an old PC that you have to pull over, shut down, wait and then restart. Pro- The seats are very comfortable, lots of room fir the kids and adults can sit in back without a problem. Storage is better than our MDX, even though they are similar in size. Conclusion- I wouldn’t buy it again, but it will be good for a couple of years and then I will happily trade in for a plug in hybrid. And if they don’t have the bugs of those worked out yet, I’d just go with the turbo 4 Limited or platinum.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Serious issues

Jarrod , 02/22/2021
Limited 4dr SUV AWD (2.3L 4cyl Turbo 10A)
125 of 137 people found this review helpful

Hit 660 miles Feb 9th, check engine light comes on with every warning the truck could possibly give. Grinding noise, steering wheel shaking and lost all acceleration. Coasted to almost stop and truck abruptly stops and completely shuts off. Will not restart. Towed to dealer they couldn't find anything wrong. Hit 890 miles today and boom exact same issues. Recorded it this time. Truck towed to different dealer due to where it broke down. Not happy

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1 out of 5 stars

Nightmare

Shadi s, 01/25/2021
Limited 4dr SUV AWD (2.3L 4cyl Turbo 10A)
126 of 145 people found this review helpful

Brand new 2021 limited explorer out of commission with less than 200miles😩 car says overheating won’t drive.. take it to Ford dealer they tell the tow truck they have no space😡 so they sell the vehicles but don’t want to service them... they blamed COVID

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2 out of 5 stars

Explorer ST-Good for cops but not the public.

JayC, 05/04/2021
ST 4dr SUV AWD (3.0L 6cyl Turbo 10A)
39 of 44 people found this review helpful

Your money would be spent better elsewhere. The electronics are horrible in this. The radio stations don't change and lock up all the time and Sync is slow and sporatic. You listen and do what Ford wants, not what you want. The vehicle hits the brakes all the time when backing without a soul around. The ride is absolutely terrible here in Michigan-you feel every expansion joint and every bump and then some in this. I watch my passengers shake while driving. Not a long hauler or daily driver. This family vehicle is begging for some kind of ride control. It's embarrassing having spent so much for this. The plastic trim is coming off around the wheel wells and isn't painted without an option to paint. The street pack 21s are too big for this vehicle-too much unsprung weight. The power is there though. It is a strong puller but you pay at all the pumps. Don't even think of getting 20mpg to the gallon. Not happening. Try 17-18 driving mellow. The seats are not sporty and there's very little bolster support. Steering feels very heavy. Wind and road noise are there, not overwhelming but there. Cheap plastic interior abounds. B & O stereo is good though but not liking the non-integrated ipad someone just threw in there which doesn't work well at all. The HVAC and wipers work well if the electrical is working. Lots of space to put spare parts. Been in for repairs for electronic and tranny related issues. Fingers crossed.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Pilot or Explorer

Rick Bernard, 12/17/2020
ST 4dr SUV AWD (3.0L 6cyl Turbo 10A)
56 of 67 people found this review helpful

Had a 2019 Honda Touring awd. Traded on Explorer ST awd In comparison the Explorer has a more stylish interior, more room, better seating, better backup camera, auto hold brakes, way better stereo, Fords Auto adaptive cruise control will bring you to a stop. Honda disengages at 20mph. Explorer looks mean on outside blacked out. paid 10,000 more but have 400hp and everything I described. The ST wont disappoint. What I dont like us the lack of gauges displayed in the digital dash. no oil, volts, trans temp only in tow mode. no launch control.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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