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Used 2021 Ford Edge Consumer Reviews

4.1 out of 5 stars
89 reviews

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We have a limited number of reviews for the 2021 Edge, so we've included reviews for other years of the Edge since its last redesign.

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Pros
Cons
5 out of 5 stars

Love the Edge

CJenC, 06/05/2021
2021 Ford Edge SEL 4dr SUV AWD (2.0L 4cyl Turbo 8A)
40 of 43 people found this review helpful

I recently purchased a 2021 Ford Edge SEL AWD fully loaded. I was originally considering the Bronco Sport but it is a little too small for my needs. So I decided to take the Edge out for a test drive. I was really taken by surprise! I am absolutely in love with this vehicle. It comes with great safety features. The interior is very spacious and comfortable. The seats are super supportive and the active x material is easy to clean. I find the layout very well thought out and intuitive. There is soft touch material throughout the cabin. 12 inch infotainment Sync 4 system is awesome. Love the wireless Apple car play. The turbo 2.0L is peppy. I have to travel up some steep hills and the Edge glides right on up without strain. No issues merging on the interstate either. Would I go drag racing with it? Probably not, then again I wouldn’t take a midsize suv on the strip. The storage is awesome. I also love the panoramic moon roof. It is a pleasure to drive, has excellent road manners, great technology and amazing storage. It might not be a perfect SUV according to the critics but it is the perfect SUV for me.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Edge SE

John E. , 09/27/2020
2020 Ford Edge SE 4dr SUV (2.0L 4cyl Turbo 8A)
13 of 13 people found this review helpful

When the warranty on my 2017 BMW was about to expire, I looked at the future cost of maintenance and repairs and decided to trade it. I’m so glad I found the Edge. It has plenty of room for passengers and cargo, is very quiet and comfortable, and I love the interior layout. The rotary shift makes the interior seem even roomier, and I love that I just slip my hand down to disable the auto start stop feature. The auto start stop feature is so smooth that it’s almost imperceptible, but sometimes I know the stops are going to be so quick that I don’t want it to engage. Lots of little storage cubbies, good cup holders, very comfortable seats, easy to use infotainment system, great gas mileage, plenty of power to get on the interstate and to pass when needed. The cargo area is spacious, and it’s easy to put my golf clubs and walking cart in the back. I love that I can remote start the Edge from anywhere with the Ford Pass app on my phone. Very helpful for the hot Florida sun and you want the ac on before you get in the car.

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5 out of 5 stars

out-ST-anding!

TobyTime, 04/23/2020
2020 Ford Edge ST 4dr SUV AWD (2.7L 6cyl Turbo 8A)
27 of 29 people found this review helpful

I recently picked up my 2020 Edge ST, ordered straight from the factory, and thus far couldn't be happier. I'm the former owner of 4 different model-year Fusions and barely had any issues with them, so I've remained loyal. This time around I wanted something taller, faster, meaner on the road, and continually relevant in Ford's quest for SUV/Crossover domination. So far, my triple-black ST has lived up to this demand. On the road I feel in command, safe, and envied for my smart and sexy decision. I have minor complaints about the fluidity of the transmission but I'm sure that's nothing a calibration at the dealer can't fix. I've also got some steering wheel controls that sometimes stick in place, but again, a matter that the warranty and dealership can easily address. While the steering wheel does telescope adequately, sometimes I wish it did so more, to keep my shorter arms in sync with my longer legs. The piano black trim on the center console is not for the faint-hearted as it can scratch if not treated with kid gloves; an issue that could be easily remedied with a low-gloss option, such as the attractive pseudo-carbon fiber on the dash trim. The full LED headlight and taillight set-up is drool-worthy, as are the trapezoidal dual exhaust outlets which set this vehicle even further apart on the road. The aggressive body treatments scream sculpted muscle and the 21" gloss black wheels and tires own the road. My biggest gripe with Ford is that in cost-cutting, they removed the traditional dual-note horn. So upon pickup, my menacing ST sounded like a clown car. Luckily the replacement part available from the parts department came with the normal dual-note horn so it was installed under warranty immediately and classified as a manufacturing issue. Shame on Ford for thinking the average driver would not notice such an audible travesty. If you're in the market for the Edge ST, I would HIGHLY recommend the 401A package. It's costly, but so worth it, especially with the rebates and incentives Ford offers. The panoramic sunroof, available a-la-carte or in the 401A, is an amazing addition to a vehicle of this size and class. You almost break your neck trying to turn around and see how far back it stretches, and the open air and sunlight are welcome passengers in the dark interior. The 401A is also the only way to get cooled seats; the benefits of which I shouldn't need to explain to anyone who lives where summer dwells. There are also additional outstanding safety features and tech in the 401A that once you drive with, you won't want to drive without, such as adaptive headlamps, active park-assist, and front-view camera. In the name of remaining relevant and worthy as career car aficionados, popular online reviewers obsess over the minutia that most everyday drivers will never see or care about. The 2020 Ford Edge ST is an amazing entry in a segment being redefined by Ford. Since most people interested in buying and driving this vehicle are NOT professionals, lets leave the nitpicking to the apes.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

This Ford Edge is FANTASTIC 👍♥️

Westphalia Railroad , 03/11/2020
2020 Ford Edge SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
22 of 24 people found this review helpful

Traded 2015 Fusion Titanium- love it! But was becoming more difficult to simply get in and out of due some health issues. The 2020 Edge is so much easier to enter and sits up higher!

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4 out of 5 stars

Almost

Keith S, 02/28/2020
updated 08/29/2022
2020 Ford Edge SEL 4dr SUV AWD (2.0L 4cyl Turbo 8A)
27 of 30 people found this review helpful

If you've come from European SUVs (BMW, Mercedes, Audi) you are likely to be a little underwhelmed by the "soft" handling and ride. That said, if you want a fuel efficient everyday hauler, the 2020 Edge will probably work fine for you. The SEL has most everything you need but the seats (while comfortable) could use more side bolster. Lots of room in the backseat for passengers and ample cargo. The protection package came with all weather floor mats for front and back seats but disappointed that I had to purchase a rear cargo mat after market. Fit and finish could be better as I have had dirt/salt find its way through the lower door panels and slightly more road noise than I expected. Infotainment is fairly easy to use and best just to set the temp control to auto instead of trying to find all the touch screen controls for air flow and temp. Have had many SUVs in the past 30 years, first Ford. I wanted to buy locally and looked at Acadia, Traverse, Equinox, Terrain,and redesigned Escape ... no European dealers within hundreds of miles so not a lot of choices. The Edge seemed to have everything I needed and could have found a much better deal on remaining 2019's if I were willing to drive to another dealer out of town. Highlights are large cargo area, smooth transmission and performance from Eco-boost, good gas mileage (30mpg hwy so far), good traction on ice and snow (Pirelli all season tires) and excellent headlights. Low points are some fit and finish issues, bland styling compared to other mid-size SUVs, very annoying snow/ice collection in wheel wells, and more road noise than expected. The Edmunds review is pretty spot on for this vehicle.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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