Skip to main content

Used 2020 Ford Edge Consumer Reviews

4.0 out of 5 stars
70 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
5 out of 5 stars

The awesome 2020 Ford Edge

Barry B, 09/22/2020
2020 Ford Edge Titanium 4dr SUV (2.0L 4cyl Turbo 8A)
5 of 5 people found this review helpful

The 2020 Ford Edge Titanium is an awesome SUV! I absolutely love the features that came with mine. The driver assist feature and blindside feature in the driver and passenger side mirrors are a great feature to have! There’s also the brake assist when you get a certain distance within the vehicle in front of you! There’s also the Ford Pass app you can add to your phone where you can crank or turn off your vehicles engine. You can also use your phone to see the exact location of your vehicle at all times! There’s so many more options you can also get with your vehicle! This was an awesome purchase for me to give my wife for our 32 anniversary! She absolutely loved it! Happy Wife Happy Life!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

3 out of 5 stars

Tailgate Issue

A.Wasson, 05/09/2021
2020 Ford Edge ST 4dr SUV AWD (2.7L 6cyl Turbo 8A)
5 of 5 people found this review helpful

I am leasing the ST model & while I love the car I have had nothing but problems with the rear tailgate. I have had it serviced at the dealer 5 times in the 7 months that I have had the car. I picked it up once again yesterday, & today it's not working once again! Very frustrating! Then the hazard light turned on as I got on freeway & earlier the car brakes turned on by itself with message about collision something or other. I was on a straight road with no one else on it & nothing to cause the warning to go off. I'm ready to turn it back to dealer!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
Report Abuse
2020 Ford Edge for sale near you
3 of 38 listings
See all 38 listings

5 out of 5 stars

Love my 2020 Ford Edge SEL

Daniel J Wilson, 12/28/2020
updated 01/24/2022
2020 Ford Edge Titanium 4dr SUV AWD (2.0L 4cyl Turbo 8A)
5 of 5 people found this review helpful

I wanted an SUV vehicle but one that handled smooth like a car- I had a 2005 Ford Five Hundred previously- and the 2020 Ford Edge did not disappoint. It has many positive features and after driving my Ford 500 for 15 yrs I was not sure I would ever be happy with any vehicle but the 2020 Ford Edge is awesome. Handles great, smooth ride and has plenty of cargo space, more than the Ford Escape. Only bad thing I can see is that Ford is discontinuing the Edge after 2022 and my lease is up in 2023 so once again I will be forced to find a vehicle I will like.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Excellent

Karen Chrisman, 09/01/2020
2020 Ford Edge Titanium 4dr SUV AWD (2.0L 4cyl Turbo 8A)
7 of 8 people found this review helpful

Excellent SUV

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

1 out of 5 stars

Transmission Problems on a 2020 Ford Edge Platinum

Disappointed Ford Edge Owner, 06/13/2021
2020 Ford Edge Titanium 4dr SUV (2.0L 4cyl Turbo 8A)
12 of 15 people found this review helpful

I purchased a 2020 Ford Edge Platinum in early April of 2021. I purchased this SUV from a Ford dealership in Valdosta, Georgia. I did not test drive this particular vehicle because I had already test driven another Ford Edge at another dealership. Well, as soon as I drove off the lot, I noticed that the engine on the Ford Edge had a funny buzzing sound. The engine sounds like a sewing machine that is on its last leg. When I tried to accelerate, the vehicle started bucking, skipping, etc. The vehicle just didn’t want to accelerate. I told myself to ignore the issues with my new car since I have not had a new car in over eleven years. But, as I have continued to drive the Edge, the issues have only gotten worse. So, I took the vehicle to my local Ford Dealership (not where I purchased the vehicle), and the service manager told me there is nothing wrong with my car. WHAT????? Yes, there is. So, I started a case with Ford Motor Company. A representative helped me get a service appointment with the dealership where I purchased the vehicle. I had to wait over two months because they didn’t have a loaner, etc. This past week was my appointment. The service manager at the Valdosta dealership called and told me that there is a TSB #21-2081 on the Ford Edge. He told me that they have updated the software as stated on the TSB, and that I now need to drive the vehicle a week for the vehicle to adapt to the new software. Why hasn’t the dealership already done the software update? Seems like they haven’t done their job by not checking everything before this vehicle left their dealership. Poor management, professionalism, and sorriness, if you ask me. This whole experience has caused me to hate this Ford Edge and the Ford Motor Company. This week I plan to get rid of it. I will never buy another Ford.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
Items per page:
5