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Used 2016 Ford Edge Consumer Reviews

4.0 out of 5 stars
81 reviews

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5 out of 5 stars

Speed and Functionality

that girl, 10/19/2016
2016 Ford Edge Sport 4dr SUV AWD (2.7L 6cyl Turbo 6A)
7 of 8 people found this review helpful

This SUV pairs premium features with the speed and handling of a sports car. I could not be happier with this family SUV (with a hidden wild side)!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Nice SUV...But...

Dave J, 08/16/2016
updated 02/20/2019
2016 Ford Edge SEL 4dr SUV (2.0L 4cyl Turbo 6A)
42 of 57 people found this review helpful

Update to below review...Have had for a couple years now, not much has changed in my opinion. Have had no mechanical issues with the vehicle. Still dislike the navigation, back seat...thank goodness I do not sit there, very uncomfortable on long trips (tried it once, never again). Have had small issues with water leak on drivers door and rear glass molding cracked. Major issues with the dealer, always have to take back two or three times for same issue because they did not fix it right the first time or broke something else in the process. One big flaw that Ford does not want to recognize or repair is the tail lights get full of condensation. It truly was a battle, going back to them many times to finally have one side replaced. Not sure if I would purchase this again but that would depend on the competition and prices. I have owned the 2016 Ford Edge SEL 2WD for about three months, traded in a 1999 Ford Explorer so modern technology like this a first for me. I can not speak for reliability because it is too new. I have taken the Edge on two trips from Florida to Pennsylvania and coast to coast in Florida. All trips were straight through, 17 hours of driving each way. My review is mostly negative as I expected much more thought put into design for the money you spend. The driver seat is very comfortable, never had an ache (drove straight thru to PA both times). The interior overall is nice, no complaints on material except headliner color choices. Vehicle very quiet with windows up. Windows down...very noisy. The steering wheel is either too small or door armrests too narrow. I like to drive with left arm resting on armrest and holding the wheel, can't do that in the Edge. Steering wheel controls need a bump or each shaped differently. I have to continuously look at them when using as I cannot tell which my finger is on, they are all shaped the same and feel the same. I do not like the feel of the steering, my arm actually gets fatigued. Guess I prefer the "Cadillac" feel, nice and easy. The one touch window is a bear to just open a crack. The radio and climate controls straight forward and easy to use with the exception of the steering wheel tuning. It scrolls through just the current favorite channels. In other words, you can program so many stations on channel one, channel two and channel three but can only scroll stations on channel one if that is the one radio is on. You cannot scroll all channels, have to select channel two on radio to then scroll those. My Chevy you can scroll all by using steering wheel controls, very nice feature. Navigation...where do I start with this. Was VERY excited to have this feature, first ever for us. Well, it has gotten me lost three times and my house/street are not even listed...can not find. I live in an established neighborhood built in 2001 yet my street is not listed. The street leading to mine is and you can see my street on map but it is not named. I have found this with several places I have traveled, streets not listed and yes, my settings are correct under options. I was told if it ever gets updated I would have to purchase update, it is not free. The other part I do not like is the vehicle has to be stopped to search a destination by typing. It's ok to scroll through everything on the radio, settings, station search, look for restaurants, etc. while driving but cannot type an address. I have settings set to take fastest route and on a trip in FL, it mapped the long way home, not the quickest. Very poor navigation system, we use our smart phones to verify before we trust it. Last I'll speak on the engine. I have the 2.0 I-4 turbo, wish I went with the six cylinder. There is a very distinct hesitation in the engine which I did not notice when test driving. If you are pulling out in heavy traffic or going to pass, hang onto your heart because it takes about 1 second after mashing the accelerator before she goes. Very scary finding that out the hard way! Took it to the Ford garage and they said it was turbo lag and nothing can be done. Also find the engine noisy and hear tapping constantly. And speaking of noise, the radiator fan extremely loud. I'll end on a good note which was the main thing I was looking for, love the cargo space in back...

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Just bought EDGE #2

cheryl marklund, 08/18/2016
2016 Ford Edge SEL 4dr SUV (2.0L 4cyl Turbo 6A)
4 of 4 people found this review helpful

Love this vehicle. So great to drive. The style, comfort and overall cost is perfect match. Was a little disappointed in the gas mileage at first, but now averaging about 28/gal on highway.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great

Jim, 06/30/2018
2016 Ford Edge Titanium 4dr SUV AWD (2.0L 4cyl Turbo 6A)
6 of 7 people found this review helpful

Had 07 mkx, 10 edge, 13 escape, this is the best by far. Great ride, quiet with excellent handling. Good gas mileage, avg. 22.5 overall up to 30 highway. This our travel car when we go away. Towing a motorcycle trailer is easy with gas mileage around 19-20. can't think of another vehicle of this type I would want.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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1 out of 5 stars

Total piece of garbage

Mark Jacquette, 06/15/2017
updated 12/15/2017
2016 Ford Edge SEL 4dr SUV AWD (2.0L 4cyl Turbo 6A)
21 of 30 people found this review helpful

I've been driving Ford products for 35 plus years years by far this is the worst car I've own. I always said I will purchase nothing but a ford. After owing this edge I will purchase anything but a ford. Ford will not stand behind what they build. Still have issues with the handling with no resolve. I now have moisture forming in the tail light also large water droplets inside the tail light.s Ford will not cover this under their warranty. I've been told by the dealership this is an ongoing problem and the cost could run $3000.00 With no guarantee the new lights will not have the same issue. Paint issues bumper and hood and fender alignment is terrible. Ford will only cover the work needed on the hood. The fuel rating is 28 on the highway if I drive at 55 to 60 mph I may get 23 mpg at 70 it's under 20. Also have issues with the sync works when it feels like it. Ford will do nothing to resolve the problems. Stay away from the Edge and Ford they just don't care about their customer or the product they build. If I could rate this with less than a 1 star I would give it a negative 10 total garbage.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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