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Used 2016 Ford C-Max Energi Wagon Consumer Reviews

4.3 out of 5 stars
23 reviews

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5 out of 5 stars

So much more than I expcted!

Amber, 06/10/2017
2016 Ford C-Max Energi SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
8 of 8 people found this review helpful

I went to the dealership looking at Escapes - I wanted a hatchback, "decent" gas mileage, and lots of bells and whistles. My salesman asked If I'd considered a C-Max - I was anti-hybrid prior to this but he showed me a 2015 lease turn in. First, LOTS of options! Second - Sits like a small SUV, plenty of pep, and handles beautifully with the wider tires and bigger wheels! Third - 80+ MPG is not out of the question - and between initial charge on the Energi and Hybrid backup, I see this on a pretty consistent basis. After 2400 miles of ownership, I just filled up for the 3rd time. Everyone who has ridden with me compliments the interior, quiet ride, and comfort - and then I tell them the fuel economy and they are shocked! No regrets here, I'm in love with this car!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Fun to drive

Pat, 04/08/2017
2016 Ford C-Max Energi SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
4 of 4 people found this review helpful

I have been very happy with the drivability and gas economy. I'm having a great time driving this car and it makes my trips to work enjoyable. I'm comfortable in the car and feel very safe.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Just a fantastic car!

Steve Beckham, 09/26/2019
2016 Ford C-Max Energi SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
3 of 3 people found this review helpful

I love this car. It's no hot rod but it has plenty of go when it needs it. I work only about 12 miles from where I live so I'm doing almost all my driving on electric power. Cargo room is a bit limited with the back seats up, but with them folded down there's plenty. It's comfortable. The SYNC system works well. And it's quiet!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Is FORD asleep

RAY Brisbine, 07/08/2016
updated 12/01/2021
2016 Ford C-Max Energi SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
18 of 28 people found this review helpful

This car was purchased June 29, 2016 .From Livermore Ford in Livermore California...drove the car 39 miles--there are 84 miles on the speedometer. In less than 24 hours, the car would NOT start! Two weeks plus and Ford still has NO fix for this problem. The car is still sitting at the dealership and cannot be started. The dealer service dept. is still waiting to hear from Ford Motor Co. for some type of "fix". The Customer Service Rep. from Ford Motor Co. had only one suggestion "give them time to fix the problem." Wow--we have no new car to drive, and Ford has our money which paid for the entire price of the car in cash! We are home now--900 miles from the new car, which we could not drive home, and no one seems upset by this problem except for us and the dealership which has the car..Ray Brisbine [contact info removed]..[ July 24 and still do not have car ] Update--Took Ford Motor Co. & Livermore Ford 10 weeks to resolve this problem! Car is fine, but dealership & Ford are NOT customer friendly in any way Update: left two messages for Dianna Duke, the Sales Manager at Livermore Ford, and she has not returned my calls. The original problems were magnified by the total and complete inaction of Livermore Ford--which apparently continues today!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

2016 Ford C-Max Energi SEL

D. R. Bostick, 11/17/2016
updated 11/23/2020
2016 Ford C-Max Energi SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
5 of 7 people found this review helpful

Update: My 2016 Ford C-Max Energi SEL is now four years old. I have replaced the APIM at a cost just under $1300.00. I still sometimes get a seemly false no GPS symbol occasionally. But the moving map still operates correctly. I bought a map update but, the ESN number for the new APIM was different from the records I had a hard time getting maps compatible with the new APIM and had the correct ESN number. The most positive thing I can say about it is the fuel economy. My average MPGe is right now 67. I now have passed 43,000 miles. I have recently made a seven to eight hour trip from Texas to Louisiana. I drive on electric/auto gas setting and I charge frequently. My electric bill has probably gone up $5 to $8 a month approximately. I have found the electric miles I get per charge depends a lot on temperature. This November in South Texas has been warmer then usual and I have gotten at times 18 to 20 electric miles per charge. The noise it makes when running only on gasoline and travelling at low speeds has now almost gone away. But, the manual says the noise was normal. At highway speeds the cabin noise is quiet except when doing extreme acceleration in hilly terrain but, the pick-up is good. Also, when on cruise control it does lose the set speed more than I would expect when driving on hilly terrain. I think this is suppose to be a gas saving feature as I read the manual. This is not desirable.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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