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Used 2023 Chevrolet Suburban SUV Consumer Reviews

3.0 out of 5 stars
17 reviews

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3 out of 5 stars

Nothing but issues

Me, 10/21/2023
2023 Chevrolet Suburban LS 4dr SUV (5.3L 8cyl 10A)
10 of 12 people found this review helpful

I bought my 20023 Chevy Suburban with only 4 miles on it. I drive it from the dealership 24 miles close to my house and stopped running on me, just shut off and would not start back up. I had to have to it towed, mind you it only had 28 miles on it. Come to find out that the battery was shot and I needed to get a new one already. Then all the censers started to go off for no reason. Called the dealership and they said it needed a system update. Did the update but the problem was still happening. My radio wouldn’t come on at all. I called Chevy and they said it needed a new head unit, I took it in but they said they couldn’t find anything wrong with it. Now when I try to use my wiper fluid the motor is broken and will not work even with the fluid full. In my honest opinion I wouldn’t spend the $65K on the Suburban. Not worth the money or the hassle with the [non-permissible content removed].

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Picked up a house on wheels...

Sonny , 08/20/2022
2023 Chevrolet Suburban LS 4dr SUV 4WD (5.3L 8cyl 10A)
12 of 16 people found this review helpful

2023 suburban ls with 5.3 v8, 4wd, 20 inch wheels, ash metallic with dark interior. Paid $61-62k MSRP. Other dealers had incoming or were charging $10k over MSRP. Apr was 4.09 at 60 months opr 4.29 at 72 months. Traded in a base '18 Ford explorer XLT with 55k miles. Wife and I have 3 children and a couple of dogs. Thought we could use the space. Drives like a big truck, aka Silverado. Cross shopped new Expedition and expedition max countless times. Felt like trying out General Motors product since we came from a Ford, plus we see so many new Tahoes, Yukons, and Escalades on the road... So was thinking we can't go wrong. 5.3 v8 is the more commonly available engine. Don't like the fact that this 5.3 is not manufactured in the USA like the 6.2 v8. Would love to have the 18 inch wheels even though the 20s look better on this big vehicle. So far, 75 miles on the vehicle and tank is just under the full mark. Hoping for 20 average. Will take a road trip to Houston here shortly, so we will get to test it out some more. Kids love the space and appreciate it the most. Hoping to maximize on usage of vehicle as children grow older. We have three daughters - a 13 year old, 10 year old, and a 4 year old. We have a couple of dogs as well. High country loaded version was just under 90k on showroom floor. Went for the LS at about 25-30k less. Wife is happy. Size and parking the vehicle will take some getting used to, especially as it sticks out quite a bit from the rear end compared to it's smaller Tahoe sibling. Thanks for reading. I love reading everyone's reviews here. *Edit: Wish the Suburban had more standard safety features like Blindspot monitoring and power rear trunk opening and more.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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2023 Chevrolet Suburban for sale near you
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1 out of 5 stars

2023 suburban AC troubles

M n TN, 01/14/2024
updated 08/05/2024
2023 Chevrolet Suburban LS 4dr SUV (5.3L 8cyl 10A)
4 of 5 people found this review helpful

in one year time the AC had issues 3 times and they had parts on backorder for months, they kept the suburban as it was torn apart to fix

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Worst!

David Stewart, 11/16/2023
2023 Chevrolet Suburban Z71 4dr SUV 4WD (5.3L 8cyl 10A)
3 of 4 people found this review helpful

Critical system broke at 200 miles. It broke again at 1,000 miles. I’m four months since delivery and a month since I’ve seen the car (they can’t find a part to replace it) and still don’t have it. Worst buying experience ever. Avoid GM at all costs. GM corporate is no help. Not the dealerships fault, it’s a GM manufacturing issue. Get the smaller Sequoia and save yourself my $78,000 fully loaded mistake.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Not safe!

Unhappy owner , 11/06/2022
2023 Chevrolet Suburban Premier 4dr SUV (5.3L 8cyl 10A)
7 of 12 people found this review helpful

Start problems constantly with start stop mode and cannot not Change default so you have to reset it Every time you drive it. We have stalled out on multiple occasions because of this of this function. It's a huge problem especially in heavy traffic. Also the biggest problem is that it will lock you out and the fob and keys will be inside! We have had this happen 3 times where we left the vehicle while it was running to pump gas with the dog in the car and it locked us out! We had to call 911 to get them to open it. Glad we were not in a high crime area at the time.... Not safe!

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