Skip to main content

Used 2016 Chevrolet Suburban Consumer Reviews

3.1 out of 5 stars
57 reviews
1...

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
We have a limited number of reviews for the 2016 Suburban, so we've included reviews for other years of the Suburban since its last redesign.

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Absolutely LOVE my 2015 Suburban LTZ (but....)

eokerholm, 06/18/2014
updated 06/20/2016
2015 Chevrolet Suburban LTZ 4dr SUV (5.3L 8cyl 6A)
39 of 40 people found this review helpful

I really love this car and very happy with the purchase. This is much bigger than my 2006 Honda Pilot that I was happy to get ride of (that thing was a lemon; coming from a guy who's owned 2 Hondas in the last 22 years). This drives well, not as lively as the 6.2L Denali, but my wallet and gas mileage appreciates that. Love all the radar and safety features, hands free, etc. Radar comes in hand when parking this lovely beast. Mileage is incredible. Over 2500 miles so far and I'm averaging in the 18+ mpg range. Mixed driving City/Hwy. On the Hwy, I got 26 mpg to San Antonio from Austin. I was ecstatic! Update May 2016: This car saved my life. I was hit head on in accident (Volvo S40 slid into me, doing 50+, while I was sitting still) and the car was amazing! Airbags and the car crumbled in all the right spots. I've got whiplash, concussion and some neck and back issues, but I'm alive and the car kept me safe. I won't drive anything else. I insisted on a Suburban Rental that afternoon. This rental Suburban got 27.1 mpg on a recent trip. Crazy good mileage. I consistently get 22+ mpg in my LTZ on road trips and trips to clients. I ordered a new Suburban LTZ to replace the other one that was Totaled in the accident. Chevy, you've got a customer for life!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Had to get one of these, glad I did.

john saracino, 07/30/2017
2015 Chevrolet Suburban LT 4dr SUV 4WD (5.3L 8cyl 6A)
22 of 22 people found this review helpful

I use this for work (Limousine company) and had been using a 2011. I had to change to the new body style. This had some big shoes to fill. Comparing the two is difficult since there are such drastic changes from 2014 to 2015. First the positive: the look is a bit more square, yet streamlined. Much cleaner, sharper and overall more aesthetically pleasing. Halogen headlights and interior lights make it much easier to see inside and out. The on-board computer system is absolutely night and day. The old version is bare bones while the newer model is far more advanced. The interface is easily navigated and concise. Bluetooth and wireless work well. The interior is clean, the leather stiff but soft, and there seems to be a little bit more leg room in the second row. Step on the gas and this thing flies for something this big and heavy, but beware....it can suck down the gasoline. The ride, when I first purchased it, was stiff and bumpy...not nearly as nice as previous versions. I lowered the tire pressure a couple of pounds and that seemed to help quite a bit but, of course, this leads to a bit lower fuel mileage. The lane control and proximity warnings were a pain in the butt (well thigh, anyway) at first, but you get used to them quickly and I'm actually glad they are there. The LT version is so much more advanced and luxurious than previous LT models. This LT is almost as luxurious as previous LTZ models. Now the negative: Although there aren't many negatives here, they are a bit of a drawback. The legroom in the 2015 and newer is not as much as previous models. I don't care what the specs say, there is less legroom. I'm 6 feet tall and that seems to be the limit unless you lower the actual seat which will bring it back a couple of inches. The instrument panel seems it could have been tilted up a little to be read more clearly (ie, speedometer is tough to judge). To me the absolute worst part is the side view mirrors. They are a LOT smaller than previous models and it's much tougher to see what's next to you on the drivers side, although the built-in convex mirror helps a little. A little, but not much. This takes getting used to. Other than that, honestly....I'm quite happy with the vehicle. I purchased the 2015 model in mid 2017, so it has a few miles on it. It was also purchased from a dealership as CERTIFIED, so everything was up to new or almost new condition. If you're not purchasing as CERTIFIED......a couple of things to watch for. The A/C condensers have a tendency to go. It's not an incredibly expensive repair, but if the one you're looking at either blows warm air or "needs a belt", make them change the condenser. GM has run low on them, but is replacing them. Also, the brakes can be stiff one time you use them, hard the next. That can be an issue. Again, not an actual GM recall, but should be looked at and repaired before you purchase. Third....there was a tiny vibration in the vehicle at highway speeds (mine started at about 60 mph). I was told it was everything from GM not welding the roof to the frame properly to front end bushings to not having the tires rotated enough. I asked the dealership to put on a new set of tires with balance and front end alignment, and VOILA....the vibration disappeared and hasn't returned in the over 2000 miles I've driven the vehicle. I know this is a bit wordy, but I'm also aware that many Suburban buyers have been previous Suburban owners, so they will understand the comparison. I've also owned quite a few different types of SUV's both for limousine work and personal use. This Suburban model is as good as any and better than most. Considering the money you will pay, it's definitely worth the purchase.

Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Report Abuse
2 out of 5 stars

A shame how much I love(d) this horribly made car.

kdwood, 10/02/2017
2015 Chevrolet Suburban LT 4dr SUV (5.3L 8cyl 6A)
18 of 18 people found this review helpful

I loved everything about the look and feel and interior space of this vehicle. I hope they have made corrections in the newer vehicles, but our new model 2015 Suburban has been a lemon. We do have a lot of miles on our vehicle, but have taken very good care of it. Dealer mechanic killed our radio when still under warranty and had to replace it. All we wanted was a refresh of the software because the radio controls and touch screen were awful. The front seat has always shimmied some when making turns. The seat belt in front passenger seat has been faulty on multiple occasions and would not lock in the belt. The second row DVD player is no longer working. We have had two air conditioner repairs made within 6 months of each other because the hose has been shotty. We had the 5th cylinder misfiring, and had to replace a coil. We just had our brake booster go out. Mechanic has worked for Chevrolet and now in business for himself still swears the suburbans have always been the best. He has never seen some of these repairs on a Suburban before. He said, don't buy the first year of a model change. Lesson learned! It is shameful that GM allowed this vehicle to come to market when it was obviously sub par to their previous models. These vehicles are obscenely priced, but we justified that it would last and we would drive it to the ground. Little did we know that would be a little over 2 years later and we are probably upside down on it now. We need a car this big and with the towing capacity of this vehicle, but now I don't know what to replace it with. I don't trust GM.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
Report Abuse

1 out of 5 stars

2016 Suburban - Quality and Workmanship Lacking

bo morse, 05/24/2016
2016 Chevrolet Suburban LS 4dr SUV 4WD (5.3L 8cyl 6A)
26 of 27 people found this review helpful

Lemon - Bought a brand new 2016 Chevy Suburban a few weeks ago. Since then, we've been back every week to have one problem after another fixed. First (and still unresolved) the rear cargo storage lid doesn't seat properly and bounces and rattles over every bump. They removed hydraulic arm yet still rattles only now it doesn't stay up. Secondly, the entire heating/cooling control unit broke and is inoperable. Third, the power front passenger seat no longer moves. Still no resolution in sight. I'm fearful what the upcoming weeks will bring us. Not thrilled by workmanship and engineering/materials or new Suburban.

Report Abuse

5 out of 5 stars

Engineer to Chevy engineers - nice job.

Dan Cornell, 04/24/2016
updated 08/22/2016
2016 Chevrolet Suburban LT 4dr SUV 4WD (5.3L 8cyl 6A)
20 of 21 people found this review helpful

Saved up a long time to get this beautiful beast for my large family. Test drove many colors all with different features. The LS was a solid offering but i was able to score an LT by researching the heck out of the pricing, financing and trade in value. Once again Edmunds provided valuable tools to this car shopper. I am coming from a Toyota 4runner which has been great. If a decent Sequoia had been available I would have given that a look. The Mercedes was also on the list but I couldn't stomach a massive service costs that would definitely come up at some point in the future. Pros - the cockpit and driving experience is otherworldly. The ergonomics for this 6 foot frame guy are wonderful. Everything within reach - all soft touch where it counts. Gorgeous looking. Fit and finish is top notch. It is like a vault. For those that complain about shuddering inside the vehicle it is likely the reality of being in this sound proof "vault". Transmission in a ultra low gear will seem like it is throbbing and that can translate to this feeling. For me the lag is not an issue, in fact I prefer this 6 speed tranny to the 8 speed ZF I have on my Chrysler. Much better throttle response and reduced gear hunting. Liked the GM website and dealer tools to price compare. Cons - expensive wow. Super expensive. No other cons to report at this time. But I'll check back after putting some miles on her. Wishlist - ability to turn off 8>4 cylinder shut off engine management. Ability to have the daytime LED running lights on in the LT (only works in the LTZ). Less GM social media to wade through to get to solid reviews and discussion. DVD video to explain the features. Giant deployable pillow to prevent this massive vehicle from smooshing smaller cars in its path. UPDATE - Circling back after a few months of summer road trips and 6000 miles. Still awesome, love it and no issues whatsoever. Purchased some OEM roof racks and they add noise. The look OK, not a fan but I needed them. Updated Likes - super comfortable seats and driving experience on long trips. Amazing road trip monster. The gearing and passing power is awesome for road trips as if that was its sole purpose. Love the sunroof and would get again. The truck is gorgeous I mean SICK GORGEOUS. Seriously good engineering. Solid and seems built tough. Loving the Tungsten color. Tons of room for gear. Like the tech/safety features. OK Highway mileage. Good power on acceleration when needed like merging on ramps. Dislikes - not sure how much I want to report here. I'd hate to have GM change them for the next release! No fair to current owners! The plastic strip under the touch screen needs to have some adhesive behind it. It flexes when you use the screen. The WIFI is silly and all your devices will burn through the trial data. It is such a large vehicle that it is a magnet for getting dinged up. With kids jumping in and out it goes from new to used quick so plan to expect that so you don't loose sleep. Not a fan of the touch screen layout. A bit awkward. Yeah so please fix that with a revision. Still want the led driving lights to come on in the LT trim so please fix that in a revision as well. Teenagers report the third row seating is hard and uncomfortable for long trips. Speakers seem good but sterio just average and a bit disappointing for a Bose. Wish it had automatic braking assist. Warning me is awesome but that should be included. Otherwise LOVE IT.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
1...
Items per page:
5