Used 2017 Chevrolet Silverado 1500 Double Cab Consumer Reviews
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Hesitation on acceleration and hard shifting
Churchman, 07/16/2018
2017 Chevrolet Silverado 1500 LTZ 4dr Double Cab SB (5.3L 8cyl 6A)
10 of 10 people found this review helpful
This truck hesitates when accelerating and it shifts hard in both upshifts and downshifts. I read a bunch of online reviews on various websites and found out this is a common problem. I took it back to the dealer, they looked it over, and told me the same thing--it's a common problem. They said it would work itself out, but it might take up to 12 or 14,000 miles! I've now had it for 9 months and driven it for 13,600 miles. No change. It still hesitates when cold and even lukewarm. Once it gets hot, it doesn't have this problem unless I really punch it to try to pass some slow poke. If it downshifts to make the pass, it shifts hard and hesitates. This is all very frustrating and really disappoints me. I had a Colorado for 13 years that had no problems of this kind. (It had other problems, but not this one.) This problem makes me want to sell this truck and go with a Ram instead. *This is a Custom double cab with a 5.3, but this website didn't give that as a trim choice.
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2017 LT Allstar Edition/5.3/6speed/6.5" Bed/4x4
ropiekunfd, 11/24/2017
2017 Chevrolet Silverado 1500 LTZ 4dr Double Cab SB (5.3L 8cyl 6A)
54 of 64 people found this review helpful
Worst truck I have ever owned. Leased it brand new in June of 2017, have put 16k miles on the clock since then ( writing this review Nov 2017) and have had it in the shop 3 times since purchase. Issues include: 1. Transmission slam shifting on the downshift: New solenoids/control module housing replaced at 7k miles and told problem was resolved. 2. Transmission slam shifting on the downshift: Threw codes for Barometric Pressure Sensor, mass air flow sensor and air intake temperature sensor at 9k miles; all sensors replaced and told that problem was resolved. 3. Transmission slam shifting on the downshift: Front and rear universal joints fractured and throwing grease; universal joints replaced, new transmission map uploaded by dealership and told that the problem was resolved. The vehicle still slams shifts on the downshift (usually 2nd and 1st gears) in city driving/any stop and go traffic conditions. The more research that I have done has brought to light the fact that this is in no way an isolated issue with the transmission (6L80E), yet somehow GM cannot figure out to properly fix it. To put the icing on the cake, the frame is not painted but just sprayed with a tacky coat of remediation spray that can be wiped off with no effort, revealing bare steel (this was done accidentally when I wiped oil off one of the frame crossmembers while changing it). The suspension is so soft the truck will literally hop down the road when encountering any tips, or look like a low-rider hopping with air bags God forbid you are off-road. On the same note, the stock Dunlop tires cannot hold the road in wet conditions and offer very little handling performance. The cab vibrates on long hauls at highway speeds to the point where the center seat console literally shakes. The seats are beyond uncomfortable, for long periods of time, and this is speaking from trips to Texas, Wisconsin and Tennessee within 4 months time from South-Eastern PA. The only real positives of the truck include the gas mileage and the 4x4 system which honestly are the only two things that have really impressed me. Clearly I would not recommend anyone buying a Chevy as the overall quality is far less than what it seems every other manufacturer is offering in a half-ton pickup.
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No More Bowties For Me
Ed, 12/15/2017
updated 04/11/2024
2017 Chevrolet Silverado 1500 Z71 LTZ 4dr Double Cab 4WD SB (5.3L 8cyl 8A)
20 of 24 people found this review helpful
2017 Midnight Z71. Like the truck, hate the Chevy Dealer who sold it. Brand new, trans surges & downshifts too hard. Dealer lied & said Chevy didn't know anything about it. Nothing they could do. Different Chevy dealer knew all about it, had a TSB on it already. 6 speed trans problems. Tried to tow my Vette & felt like the trans was coming thru the floor. Beware. Lifetime bowtie guy, next truck will be an F-150. Update, 9000 miles. Trans banging on downshift. Dealer still lying. Update, 2019, still shifting rough, dealer Jerry's Chevrolet Balto. Md told me I had air in trans. Lol.
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Headliner peeling off
Stephen Mullett, 10/26/2017
2017 Chevrolet Silverado 1500 LS 4dr Double Cab SB (4.3L 6cyl 6A)
8 of 9 people found this review helpful
I purchased 2017 Silverado and the headliner is coming off at the rear of the cab and there is a Constant rattle in the cab . Poor quality for a 2 month old vehicle.
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Buy something else!!!!!
Tony, 12/08/2018
updated 03/25/2019
2017 Chevrolet Silverado 1500 LTZ 4dr Double Cab 4WD SB (5.3L 8cyl 6A)
5 of 6 people found this review helpful
This 2017 red line addition silverado is pretty but....... I have owned this truck for 1 year. It is my fourth one. My past trucks have been LT with the 4.3 V6. In my world the 4.3 is 100% better than the 5.3 V8. This truck once I exceeded 5500 miles turned into a LEMON. It has been back to 2 different dealers many times and all they do is print bullitens from GM saying my complaints are normal so they can't fix anything except a faulty muffler and my CD player broke. My MPG is horrible on average 15 I know atleast 10 others with the same exact truck and get 18 to 24 all day long. My truck is not a LTZ as listed there wasn't a title for my exact model on this review. Okay back to the bad......shifting is horrible the truck down shifts hard throwing you into the dash. It will leave from a dead stop with hesitation and jolt you into whiplash . The transmission knocks when going into reverse and coming out of 4wd. I have a case open with GM and they tell me they are sorry and because my truck is not throwing a code they can't fix it??So I'm stuck with this car for atleast another year and hopefully can get out of this lease without getting hurt badly? I would advise anyone looking at GM trucks to look at how many unhappy owners there are between model year 2016 - 2019 even the 2019 trucks are have problems. Did I mention my engine will just shake at idle from time to time. That's normal too! For me No more GM trucks I recently drove a 2017 F-150 and thought it was nicer across the board especially the ride. Another thing don't buy any truck with 20 inch wheels you will be sorry! Ride is terrible!! The good year tires that most come with are absolute garbage especially in snow and that has to do with the 20 inch size so I just changed them and went with coppers. At this time I can say the handling of this truck is 100 % better in snow and rain so hey 1 thumbs up! If I was looking for a new truck at this time it would be Ford or Dodge. All the ratings and reviews put them above chevy and I do know a few people who had owned chevy before and now drive both Ford and Dodge and they tell me life is much happier than before driving a GM truck.As things continue now the truck sometimes will not go into drive. I have to rock it into reverse and back to drive. Are you sure you want to buy a GM truck??? More negative on here than positive. The dealer will not do anything about it because the truck is not throwing a code. Wish you all the best with your new Ford!
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Best used vehicle I’ve ever purchased.
Anthony H, 06/06/2021
2017 Chevrolet Silverado 1500 Z71 LT 4dr Double Cab 4WD SB (4.3L 6cyl 6A)
4 of 5 people found this review helpful
After a vehicle pulled out in front of me while traveling at highway speed. I need to replace my wonderful Equinox turbo 2.0. The market for vehicles is not very good right now due to the microchip shortage putting a hurt on used cars as new car shoppers have to look at other options. Replacing my Nox was going to cost me $7500 more than I paid for it last fall. So I purchased a 2017 Silverado LT Z71 with the 5.3 and 6spd transmission. (Not an option in the selection tool above.) First off, yes the transmission isn’t the smoothest unit, it calls to mind previous Chevy truck transmissions I’ve had. Not refined, but still some of the toughest in the world. MyLink works without error, most of the time, interior build quality rivals RAM, and is much better than Toyota, or Ford’s hard plastic interiors. The seats are unbelievably comfortable, radio has some really good sound to it. The V8 engine has serious grunt, and yet on the long drives between my customers, I’m averaging 21+ mpg. My old V6 mini-trucks in years past couldn’t do that. My wife loves the fact that it’ll tow her camper, seat us, the kids and the dogs! Sharpnack Chevrolet even provided me a low cost 100,000 mile warranty that covers the truck bumper-to-bumper. I called the top warranty companies and their warranty options were nearly $3500, I paid just $2,000. I’m extremely happy with my purchase choice. Here’s to many years working, towing, and truck life.
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Lots of vibration
ASK, 10/23/2018
2017 Chevrolet Silverado 1500 LT 4dr Double Cab 4WD SB (4.3L 6cyl 6A)
6 of 9 people found this review helpful
I bought this vehicle at the end of 2016, It shakes like hell between 65-80mph off the lot, This vehicle has been work on for about three weeks to date. All I have gotten is a run around from the dealer, it's the rims and tires, it's balancing issues. They play these silly games, they attempt to make you feel like you are the problem. One customer service representative told me the speed limit was 60mph, all vehicle shakes. Can you believe this nonsense? One of there mechanics told me something was wrong with the vehicles frames and not sure why GM has not own up to it. I have talked with many people with the exact vehicles....same complaint from them. I can't believe the government let these companies get away with such.
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Hawkeye Ride
Sur, 05/30/2018
2017 Chevrolet Silverado 1500 Z71 LTZ 4dr Double Cab 4WD SB (5.3L 8cyl 8A)
4 of 6 people found this review helpful
Black cloth interior not fun to keep clean. No heated seats, not good in winter. Love the ride & comfort. Visibility over the hood can be a challenge for my 5'1" frame. Electronics good. I get lots of compliments from the guys.
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I hate this truck
Jesse MacLean, 12/07/2017
2017 Chevrolet Silverado 1500 Work Truck 4dr Double Cab 4WD SB (4.3L 6cyl 6A)
9 of 17 people found this review helpful
the truck drives fine, nothing to write home about but nothing to complain about. its the stereo that ruins this truck. it "features" the inability to remember your previous settings. what you were doing when you turned it off. i set it up to bluetooth with my phone to play music. but when you turn off the vehicle it decides you must have wanted to listen to the radio again. it also decides that you must have wanted to turn the volume down so you can not hear the bluetooth fm transmitter you installed so it will play music correctly. in short there is no reason why you should have to buy a $15 dollar accessory to make play music off your phone without requiring a 20 second delay to allow human interaction, every time you turn the car off. it is so frustrating it ruins all the driving experience and makes me hate this car
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1 1/2 trouble free years
Shawn from LB, 02/17/2019
2017 Chevrolet Silverado 1500 LTZ 4dr Double Cab SB (5.3L 8cyl 6A)
4 of 7 people found this review helpful
I have owned at least 7 GM truck products and with only one exception, have had little trouble with any of them. I blew a motor in 1200 miles (yes, twelve Hundred) on a 3500. The dealer discovered or guessed that the main bearings were installed wrong and the engine rapidly ate itself. The manufacturer was hands on and replaced the whole motor with a new box engine and a rental car for a week. The truck was problem free from that point. I just traded my 2017 4WD LT All Star edition 5.3 for a 2019 2500HD LT 6.0 gasser (I tow a travel trailer and needed more truck) a short time ago. My 2017 was absolutely trouble free. I towed a 28 foot travel trailer to Colorado, Arizona and Nevada last year going over 8000 feet in Colorado to 0 feet in Nevada with no issues. Gas mileage was so-so hooked up (10 mpg) and a little better than so-so when traveling solo (16 mpg). the cloth seat interior held up well and there were no rattles, bangs or thumps to be felt or heard. The 4WD worked flawlessly and the trans never over heated once going over the mountains of Northern Arizona or Colorado. I was driving around the North Rim in AZ at over 8000 feet. I guess if there is a point to be made, it is that most posts on sites like this are complaints which I believe are dealer issues more than GM warranty issues. Most who are happy about there experiences are less inclined to write about them than those who are unhappy. I wanted to supply a little balance to the reviews as a happy camper who has owned multiple GM trucks from 1977 to present. Remember, there are a million plus trucks sold every year so you can't judge a manufacturer by a relatively few, but more from the absence or comments. Do your homework with dealer satisfaction numbers in mind and pick one with a good track record. Chevrolet makes a good product in general and remember, all manufacturers have their detractors.
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Love it
John, 12/10/2020
2017 Chevrolet Silverado 1500 LTZ 4dr Double Cab 4WD SB (5.3L 8cyl 6A)
2 of 3 people found this review helpful
Got the black edition WT/ 6.5ft box /dbl cab/5.3 used at 21000. Truck was clearly used as a work truck but didn’t care because I got it cheap. In the first 1000 I owned it I did notice the rough downshifts like others have said. Brought it back to the dealer and they “re-flashed” the trans computer and ever since that It has been very good to me (now at 80000). Ive had no issues with the motor, just make sure to check once a week at oil level and top up if needed. Also installed an oil catch can to help with the oily blow by building carbon on the intake manifolds. Also installed the range afm deactivation chip. Truck did have a slight shake to it at highway speeds but has gone away after I lifted it and swapped out some suspension parts (new struts, bigger control arms, bigger knuckles). Tows a boat great. Interior is pretty basic , cloth seats. Looks mean as hell all blacked out. Chevy recommended 87octane gas but i think thats bs, this motor has a comp. ratio 11:1:0 as well as the 6.2 but the 6.2 is called for 93. Any “hesitation” yall feeling in the motor could be from using 87. I run 91 and accelerates and holds rpms at idle very smoothly. Have had 5.3s in the past and they have all proven reliable if you know how to take care of it. Most people complaining on here shouldn’t even own a truck. 4x4 works great my truck has a floor shifter which is standard i guess for the WT models which i personally like better then the little electronic knob. Not a 5 star because the inside of the front wheel wells are very tight and requires trimming and cutting for bigger tires.
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Disappointed
Lindsie, 10/29/2019
2017 Chevrolet Silverado 1500 LTZ 4dr Double Cab 4WD SB (5.3L 8cyl 6A)
3 of 6 people found this review helpful
I leased my truck based on Chevy reputation. Bad choice. Two major complaints - the seats are the worst. They are so hard. I have been using 2” of extra foam padding to be able to go anywhere over 20 minutes away. I live in NW Wisconsin and we has -35 for a couple days. I waited until the temp was about -10 and drove it to town. Shut it off, it wouldn’t start. Finally started and ran super rough, shifting only to 2nd then quickly downshifting . Had it towed to the dealer. They had 14 others come in with the same problem that week! What happened to dependability? I’ve got one year left in my lease and it can’t go by fast enough. Thus is a beautiful truck, but it’s sad they fell short on comfort and dependability. I do like the responsive 5.3 - awesome engine.
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Back up camera
Lc, 10/06/2019
2017 Chevrolet Silverado 1500 Z71 LTZ 4dr Double Cab 4WD SB (5.3L 8cyl 8A)
1 of 1 people found this review helpful
Back up lite is Blinding at night can’t see so it’s dangerous at night. Makes it pretty much useless if dark. Numerous people complain and nothing done by corporation to fix. Own up to it and have a solution!
Love the truck but hate the transmission
Brian c, 01/08/2023
updated 01/09/2024
2017 Chevrolet Silverado 1500 LTZ 4dr Double Cab SB (5.3L 8cyl 6A)
1 of 1 people found this review helpful
I love the truck overall, and the handling and ride quality, but I am extremely disappointed in the six speed automatic. Automatic has a known problem on these and Chevy will not acknowledge the issue once the tuck is out of warranty. I experienced problems with the transmission starting around 70,000 with it not wanting to downshift correctly and at 104,000 the torque converter went out and took the transmission out all the way despite keeping meticulous maintenance on it. This was my second Chevy and my first one did not give me problems even though that was an early 2000s model, but this transmission is beyond disappointment and it seems by reading other owners reviews they are experiencing the same difficulty. With the lack of help from the chevy reps I am now changing brands A few days after the transmission went out and was fixed the pushrods bent on a bank of cylinders due to oil starvation due to the cylinder deactivation design to save gas. Poor design and parts weren’t available to fix it and i ended up being stranded for a little over five months. Worst truck i ever owned.
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Happy with my Silverado
Joe in MO, 05/20/2017
updated 11/27/2017
2017 Chevrolet Silverado 1500 Z71 LTZ 4dr Double Cab 4WD SB (5.3L 8cyl 8A)
1 of 2 people found this review helpful
Be prepared to spend a little more bells and whistles than you wanted with some of the current package deals.
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Nice Truck - Weaker suspension than expected
Bobchev55, 10/27/2019
2017 Chevrolet Silverado 1500 Work Truck 4dr Double Cab 4WD SB (4.3L 6cyl 6A)
1 of 2 people found this review helpful
I have loyally owned Silverado's for over 20 years; however the 2017's suspension is less rugged than any of the Silverado's I had even my 2014! Although they are not intended to put a ton of pellets in the bed, all previous years I owned could handle it with no problem. My 2017 was very unstable and completely undriveable with a ton of pellets or a full load of firewood in the bed. Similarly, towing my 30' camper was almost unbearable. I had to install an additional leaf spring to gain the capacity and towing capability I previously enjoyed in my previous Silverado's. This 2017 was ordered specifically with the max trailering package as well! I hate to think how it would have handled without it! Overall, I love my Silverado but wish they were stronger. It seems to me that GM is pushing the 2500 series if you really want a truck that can handle tasks that are intended for a truck.
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New meaning to the word CLUNKER!
Smitty, 03/10/2021
2017 Chevrolet Silverado 1500 LTZ 4dr Double Cab SB (5.3L 8cyl 6A)
1 of 2 people found this review helpful
First off, I traded in a 2018 Honda Ridgeline for this 2017 Silverado 1500 as I purchased a new camper and the Ridgeline wasn’t up to the task but was the best vehicle I have ever owned other than the towing capability. So I made the shift to the Chevy for greater towing capability and stability and this was my first mistake! This Chevrolet has been a joke as far as power, it drives like it has the eco button engaged and has very little throttle response unless you “shower down on it” like literally that Ridgeline was way more fun to drive and felt like it had way more power. Now let’s talk about chevy’s “learning” pile of junk 6 speed auto, loud clunks frequently while down shifting, pathetic delay in shifting in 1rst -3rd gears, sluggish acceleration, and top it all off, you will get the obligatory slamming of gears when the transmission is shifting to first gear in stop and go traffic. I had taken it to three different dealerships with these same problems and each time I got the same answer, “learning transmission”. This truck was fixing to be out of my hair as the only good side to the truck was the decent fuel economy but fit and finish of interior was vastly inferior to the Honda. Anyway at 25000 miles I finally found a dealership who actually acted like they gave a rip and looked into the problem. It was a bad torque converter, still drives like in eco mode but fixed the shifting issues. About 3500 miles after the torque converter replaced, I noticed a oil leak from the primary output drive seal, took it to the dealership with truck still under warranty and they said the seal replacement is not covered under warranty. This ownership experience has ruined me with Chevy, the very last GM anything that I will purchase. Unreliable junk as far as I’m concerned. I hope this helps someone make an informed buying decision going forward! Lesson learned, lesson learned!
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climate control
vaplins6, 09/24/2018
2017 Chevrolet Silverado 1500 LTZ 4dr Double Cab SB (5.3L 8cyl 6A)
0 of 0 people found this review helpful
In order for the climate control system to work , in the morning need to drive truck for 5 min at 20 mph+ for temperature to adjust and climate control system to work properly
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Lights, lousy Camera, Action !
JoeG, 03/03/2020
updated 09/09/2020
2017 Chevrolet Silverado 1500 LT 4dr Double Cab 4WD SB (4.3L 6cyl 6A)
0 of 0 people found this review helpful
The backup camera has the worse 😭 contrast ever. It's practically unusable during the day and as for night-forget it ! No recalls and no remedy offered by the dealership or GM !
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Disappointing in the end
Neil, 05/05/2021
2017 Chevrolet Silverado 1500 Work Truck 4dr Double Cab 4WD SB (4.3L 6cyl 6A)
0 of 0 people found this review helpful
I loved the truck when it was new. Now, 4 years in, the issues are rearing there heads. At about 50,000 km i started to notice the transmission issues. Heavy going into gear and and slight surge or hesitation when driving slow. This week, the starter gave out (luckily in the driveway). So the truck is just out of warranty, 73000 km (mostly highway) on it, and fear it’s starting to fall apart. 73000 km seems really early for the starter to go in a fairly new truck. I’ve never had that happen before. A search online tells me this is a common problem with Chevys which they cant seem to fix properly. The last issue i experienced was the electronic malfunction. While driving on the highway the media centre and display just shut off on it’s own. All black. Happened twice. Had to pull over, shut her off and restart. Perhaps a minor bug but i fear what it could mean for the future of the electrical components. In conclusion, the Silverado 1500 is a beautiful truck but i dont think they have a long life span before it starts costing you money. I’m getting rid of it before there are major issues with it. And i won’t be buying another given the review i read about just how many problems GM just can’t remedy.
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Transmission issues
Ricky, 11/20/2021
2017 Chevrolet Silverado 1500 Z71 LTZ 4dr Double Cab 4WD SB (5.3L 8cyl 8A)
0 of 0 people found this review helpful
I like the truck over all. It has decent power the looks and the smooth ride. Except for when it shifts. Sometimes it shifts smooth Sometimes its hesitant sometimes it jerks. Even slightly misses every once in a while, like when it goes to shift it revs up for s plot second then drop hard in RPMs. I have a lifetime power train worrenty as long as I jeep record or regular maintenance to not void it but I still feel like they will try and get out if it if something ever does happen. It's a LT 5.3 didn't give me the correct option
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6 speed transmission and 4wd sucks
Aaron, 12/18/2022
2017 Chevrolet Silverado 1500 LTZ 4dr Double Cab SB (5.3L 8cyl 6A)
0 of 0 people found this review helpful
Drives terribly
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Buyer’s Remorse
Jim S., 09/13/2023
updated 03/21/2025
2017 Chevrolet Silverado 1500 Z71 LT 4dr Double Cab 4WD SB (4.3L 6cyl 6A)
0 of 0 people found this review helpful
I bought my truck brand new in February 2017. It’s my first truck and I was really excited to get it. For the first few years I couldn’t have been happier with it. But over the last two years my love for this truck has faded. Let’s start with the electronics. The Bluetooth connection is unreliable. Sometimes I can’t connect my phone to the radio. I basically keep it connected to the USB cable now. Once in a while when I start the truck it won’t play the song on my iPhone. I have to switch to radio then back to USB to get it to play again. Then there’s the USB connection. At first I was able to put all my music onto a thumb drive and plug it into the USB port and listen that way. Well, that suddenly stopped working. It won’t recognize any USB drive I plug into it. Then there’s the clock. It constantly runs fast by at least 4 minutes. I have it synced with my phone but it still ends up 4-5 minutes fast. That all has me really annoyed. Now let’s talk about the transmission. This thing cannot decide what gear it wants to be in. It doesn’t happen all the time, but when it does happen it’s not a minor thing, it’s all CLUNK CLUNK CLUNK. I’m not a fan of the stitching of the leather steering wheel. It’s very uncomfortable. It’s like grabbing a hold of sandpaper. I covered the stitching with electrical tape. It’s actually an improvement. Finally, now that the truck is “broken in” (it only has 34k on it), the shake, rattle, and squeaking has started. I can be driving on a perfectly smooth surface and this thing will squeak and rattle from somewhere in the cab. I can’t find where it’s coming from. I’m afraid if I take it to the dealer they’ll end up keeping it for several days and end up charging me a small fortune. The one great thing about is IT’S PAID OFF! I’m ready for something new but I just don’t want another car payment.
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Shannon's 2017 Silverado
Shannon Johnson, 12/01/2017
2017 Chevrolet Silverado 1500 LTZ 4dr Double Cab SB (5.3L 8cyl 6A)
0 of 2 people found this review helpful
Amazing truck with great pick up speed or for a Saturday afternoon drive.
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Allways a Chevy Silverado
Edward Hamlett, 04/01/2019
2017 Chevrolet Silverado 1500 Z71 LT 4dr Double Cab 4WD SB (4.3L 6cyl 6A)
0 of 4 people found this review helpful
Second I've had in three years (2017) and I plan on buying either a 2019 or 2020!
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wanted GMC
jim, 02/12/2019
2017 Chevrolet Silverado 1500 Z71 LTZ 4dr Double Cab 4WD SB (5.3L 8cyl 8A)
0 of 5 people found this review helpful
Wanted a GMC but same truck was too much money.,
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