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Used 2020 Chevrolet Impala Consumer Reviews

4.5 out of 5 stars
50 reviews

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We have a limited number of reviews for the 2020 Impala, so we've included reviews for other years of the Impala since its last redesign.

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5 out of 5 stars

A true "Merican legend and superb rider and driver

Proud Impala Owner, 10/12/2021
updated 04/14/2025
2020 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
4 of 5 people found this review helpful

Its a looker and outstanding value for the money. I got tired of EXPENSIVE German imports and repairs and opted for a new 2020 Impala Premier and got a GREAT deal. I am hugging myself. Outstanding decision. LOVE MY IMPALA. Huge interior room. Comfortable. Loaded to the gills. I laugh at people who opted for EXPENSIVE cars because of the "Prestigious Badge." DONT DO THAT. Get yourself a superb vehicle at a great value. These cars last forever. 350 V6 engine is a GM legend and goes and goes. Drives superbly. Handles well. Riding comfort. I get a lot of THUMBS UP on the road! Classy and Classic. I will keep this car a LONG TIME. I am done blowing money every three years on an expensive import. DONE! And the little secret of the fold flat rear seats is awesome. A very very smart buy.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Smoke them tires!

Danny Christy, 05/07/2020
2020 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
12 of 20 people found this review helpful

When I think impala I think big boat grandma car but the truth is grandma could have beat most of us over the finish line. Not on purpose but I’ve owned three impalas now and I loved each and everyone. They are comfortable and have all the power you need. If your smart enough to buy the V8 model you won’t regret it!

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2020 Chevrolet Impala for sale near you
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5 out of 5 stars

Excellent value!

Bill K, 08/21/2021
2019 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
2 of 2 people found this review helpful

I've owned this car for 2 years. Bought in 2019 with 16k miles for $23,000. In August 2021, car hit 30,000 mi and is still selling used for the same price I paid even though it has more miles and age on it! I LOVE this car and I've always driven Mazdas. I needed a good highway car and the V6 has good acceleration and gets 28-29mpg on interstate. Huge trunk and back seat. Lots of legroom. Added Michelin Pilot Sport A/S-4s and handling is outstanding!! Highly recommended.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Shawzys baby

Shawzy, 08/17/2022
updated 08/18/2023
2019 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
2 of 2 people found this review helpful

Great car. Wish Chevrolet was still making them!

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Always an Impala for Life

Impala Yeah!, 08/05/2021
2020 Chevrolet Impala LT 4dr Sedan (3.6L 6cyl 6A)
3 of 4 people found this review helpful

I love a big smooth comfortable sedan! I bought the last year GM is making sedans. Such a deal! I bought my 2020 Cajun red sedan from Avis with 35000 miles on it. It is practically new. I had bought my 2003 Impala which was my company car. I like the big long lasting engine, back up camera and large trunk. As I am 76, this Impala should last as long as my 2003 did.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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