Used 2016 Cadillac XTS Sedan Consumer Reviews
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XTS
Anthony Lupino, 05/26/2016
updated 06/01/2018
2016 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
57 of 57 people found this review helpful
This car is the best car that I have owned. The car rides quietly, runs great and looks great. Did I say that it produced in North America not Asia. Service just down the road with plenty of GM dealers to take care of every need. The quality of the car for the cost is excellent you will not be disappointed with the xts take a look. I've had the car for one year and it had proven to be excellent on the road in upstate New York's winter wonderland. With snows on all four wheels it will go through almost any snowy conditions. The XTS now has 27,000 miles on it and is running very well. Only routine maintenance has been preformed on the car and it is included in the price of the car so there are no out of pocket expenses in caring for this vehicle. We have taken the XTS on several long trips to the Carolina's and it gets over 30 miles per gallon while on the freeways and it is very comfortable to drive long distances. The xts has 37000 miles on it and was recently in for service for rear axle service. Was loaned a new Cadillac to drive during the service. Received excellent service from the dealer warranty is excellent. Oil changes are included with this car another great feature. Very happy with the vehicle and all of the features it offers.
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Problems with the GM 6 speed transmissions
J B, 01/09/2017
updated 07/17/2017
2016 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
44 of 46 people found this review helpful
Buyers should be aware that Cadillac has problems with the transmissions. I read online that other owners have had problems after 100,000 miles. Mine is already hard shifting! Dealer claims nothing is wrong. Took it to a two third party transmission shops and both said that they are aware of transmission problems with the GM 6 speed transmissions. Buyer beware.
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Life with our XTS Cadillac is a beautiful thing.
big dawg, 09/23/2016
updated 04/02/2018
2016 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
18 of 19 people found this review helpful
Look for what you get for the money. The XTS has a elegant appearance, it is large and comfortable thru out. Performance is every good, just drive one and note the fine brakes, steering and ride. The warranty is excellent and Cadillac dealers are not difficult to fined. If you can't fined a Cadillac service center there are GM dealerships everywhere. This car has a lot to love. Why buy a German car that cost twice as much?
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Feel Young Again Drive a Cadillac XTS
Regina Corvin, 09/28/2016
2016 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
16 of 17 people found this review helpful
Love my car. I am enjoying the ride, the music, talking on the phone, the seat adjustments are perfect, the backup camera is best thing ever, easy to park, the radio super, car locks excellent, Only negative seats to narrow and not plush enough.
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Better than the MKS I had.
Zachary Jenkins, 10/26/2018
updated 10/31/2022
2016 Cadillac XTS 4dr Sedan (3.6L 6cyl 6A)
20 of 22 people found this review helpful
I traded in MKS for this vehicle and I have been rewarded with a more comfortable, more stylish and more efficient vehicle that has just been easier to live with. The engines are rated similarly, but I assume the Caddy is a lighter vehicle because the acceleration is healthier and the fuel bills smaller (The engine turns 2000 rpm @ 80mph). The MKS had an elegant interior, but it was tight for everyone. The XTS also feels like an easier transition from the imports I had always driven before owning the MKS. No one will confuse this car for a Buick, as they often did with the MKS and where the MKS did give the impression of being more expensive than it was, the Caddy is sleek and high tech-sometimes a little too much so, as I feel like I am driving the Starship Enterprise at times-the technology works and works well, but somehow the MKS seemed to have a bit more soul at times. Those things not withstanding, I couldn't possibly go back to the MKS. I've only needed servicing and maintenance-no repairs even at 125,000 miles. 10 hour drives don't beat me up anymore and I just feel better since I bought it. At 195000 miles, nothing has changed. My only gripe would be the electronically controlled shocks/struts are $300 a piece and I cannot in good conscience tell you whether or not they actually improve the ride or handling. The car is still rock solid and anything that has needed attention was either a maintenance item such as tires, brakes and shocks or headlights and taillights. Strangely, the decorative LED strip on the passenger side has fallen victim to a leak in the headlamp housing and this must be a common issue because I see plenty of other XTS with this same malady. Otherwise, it is hard to beat this vehicle in it's overall goodness. I have parted with the XTS for over 2 years now, but everytime I see one I consider getting another. It did everything well, but there are many choices on the market. Test drive one to judge for yourself. It is an excellent used car, especially if the price is right.
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XTS 2016 DISASTER
Debra, 01/08/2018
2016 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
7 of 7 people found this review helpful
This is my second XTS Sedan. I owned the 2013 which had multiple service issues including the Cadillac Cue System and the Stabilizer System. In the end, the problem was never resolved with the computer system. On my 2016 XTS, I had a leak with the sunroof, where as the factory neglected to connect the sunroof drain. I had to have the head liner, back seat cover and electrical wiring redone as a result. The Stabilizer has also failed in is currently undergoing repair. The XTS is a beautiful looking car, if you want something to impress the neighbors while sitting in the driveway. However, if you need a reliable vehicle to drive, the XTS is not it. The car is over-priced for the VALUE - I CANNOT WAIT FOR THE LEASE TO EXPIRE - THIS IS MY LAST CADILLAC
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Unreliable vehicle
silver, 12/08/2016
2016 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
33 of 41 people found this review helpful
I bought this gorgeous, classy, luxurious and very expensive 2016 Cadillac Platinum top of the line Caddy. After five months and 6000 miles it is sitting in my garage unused waiting to be traded in at a major loss. Serious maintenance problems include a complete loss of power overnight while sitting in the garage. Roadside service had problems starting it with his power pack and finally had to jump start it with an old personal truck that he used. The dealer service department could not find a fault after keeping the car overnight to trace the battery drain. A few days later while on a local drive, the transmission failed! It would not move forward or reverse. The beautiful car sat on the side of the road until road service showed up to tow it to the dealership. The dealer determined parts were needed to repair it and it took almost a week to get it repaired. The transmission is now shifting rough but dealer test shows no fault. Being an elderly owner, I have lost all confidence in the vehicle and do not dare drive it on long trips. I am now using my wife's reliable Honda CRV for long trips. Very embarrassing to tell friends, family and neighbors why this beautiful vehicle sits in the garage unused. Buyers must heed the below average consumer reliability ratings for Cadillac. Beware.
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Trans. problems
Jay, 05/07/2019
2016 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
5 of 5 people found this review helpful
My 2016 Cadillac XTS is on its second trans. the new trans. is in the dealership for the second time!! (they have had it for 2 weeks this time) Hard down shifts and uncertain up shifts. Car has 41,000 miles and Cadillac doesn't seem to know what to do. Loved the car up till now!!
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Wonderful car
Bob Johnson, 03/07/2017
updated 09/17/2018
2016 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
8 of 9 people found this review helpful
This is a very well designed luxury car that easily beats those offered by Mercedes and BMW. We love the 6 cylinder engine and regular tires with a spare. It runs on regular gas unlike the small turbo engines. We definitely wanted to avoid the runflat tires which are so expensive and problematic. The XTS was the best car for us with the most interior room for 4 adults of any luxury car of this size. Nice going Cadillac!
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My personal Limo!
Dennis Spinella, Ph.D., 11/28/2017
updated 05/29/2018
2016 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
9 of 11 people found this review helpful
Overall, my 2016 XTS AWD Cadillac was a phenomenal purchase. It is a first class vehicle that is worth more than I paid for it. The inside is luxurious and the exterior makes the statement of pure luxury. It is a large car designed for traveling and riding, rather than a driving automobile. The XTS is not known for impeccable handling. You need to check out the CTS models if you want a sporty ride that hugs the road. This is a luxury cruiser that is quiet, comfortable, safe and has all the amenities you would need. Those that give a negative critique of the Info-tainment system have not researched the manuals. Once you experience the overall navigation system, you will find that it is a breeze...the way we felt back in the 90's about a computer. A car buyer needs to do his/her homework, for all cars are designed for particular buyers. The German automakers accentuate driving, rather than comfort and reliability. If your priority is reliability, get a Lexus or Toyota, though they are a bit "vanilla" in appearance. The Cadillac strikes a balance between driving and riding, and has the Cadillac name plate!
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