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Used 2014 Cadillac XTS Consumer Reviews

3.7 out of 5 stars
75 reviews
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We have a limited number of reviews for the 2014 XTS, so we've included reviews for other years of the XTS since its last redesign.

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Pros
Cons
5 out of 5 stars

Big Caddy with Styling

bigwes3, 10/01/2012
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
32 of 32 people found this review helpful

Purchased a White Diamond exterior with Carmel/Black interior Premium FWD XTS in July after considering a BMW or Mercedes. After 3,300 miles in it, the more I drive it the more I love it. Outstanding ride quality and interior finish is top notch. So glad Cadillac did not abandon the smooth ride to chase the BMW/Mercedes performance (extremely hard ride) model. This car provides a perfect blend of cushion & performance handling. Big car ride with midsize handling. The spirited V6 provides excellent power while returning great gas mileage. CUE system definitely requires a dedicated learning period to familiarize yourself with the many features.

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4.88 out of 5 stars

Excellent Machine

alexblackhawke, 01/09/2014
2013 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
22 of 22 people found this review helpful

Purchased new in Ohio while on vacation and drove back to Las Vegas. Averaged 28 MPG for the entire trip and was impressed with the long range comfort and handling. It won't burn off the 20" tires but lots more available acceleration than what was needed. All of the interior appointments are top quality and once you get used to the electronics, easy to adjust through the CUE system. After three months, had glove box closure issue and the dealer just replaced the entire mechanical and electronic component to repair.

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4.75 out of 5 stars

Platinum FWD--A Real Delight

rgj21, 05/23/2013
2013 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
37 of 39 people found this review helpful

I took delivery of my XTS Platinum FWD in Sapphire Blue Metallic on May 11. I must say that I become more pleased with the vehicle everyday. I have owned a Lexus LS, a Jaguar XJ and a Mercedes CLS and the XTS compares very favorably with each of those luxury vehicles. GM has finally met the challenge of the German and Japanese luxury vehicles with interior materials, fit and finish and technology second to none. I seriously evaluated 11 other cars and SUVs before this purchase and could not escape from the fact that dollar for dollar the XTS was the best value in its class. It is a pleasure to drive, performs beautifully and has that head-turning quotient.

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1 out of 5 stars

what does caddy spend it's engineering budget on?

paul d, 04/27/2017
updated 05/04/2020
2014 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
31 of 34 people found this review helpful

Worst new car I've ever bought, and I've had at least 25. Where to start. Cue system impossible, I wonder how many drivers have died trying to turn on radio. Voice recognition non existant my lg cell phone never misses a beat but caddy has never caught on, I don't even try anymore. At 500 miles had to buy a new tire that ruptured, i must have ran over something no warranyy. At 14000 miles original tires wouldn't pass inspection, worn out, no warranty because they are performance tires. So had to pay for set of tires. I bought nokian and after 15000 more miles the nokian still look like new. Glove compartment door froze shut, dealer had to tear glove door off and replace. Side detection radar stuck on and kept side marker lights on even with car off and locked, had to replace system. Head light burnt out and informed they have to take front bumper off to replace headlight. If not under warranty that's 225.00 to just remove and replace bumper for a headlight, doesn't include parts. Latest is brakes squeal so loud people on sidewalk stop and look. Had to replace all the pads and rear rotors. Rotors were "delaminating". Like the tires, pads aren't part of bumper to bumper warranty, 75.00 dollars for pads. Honestly, i'm not hard on vehicles, this car just sucks. Oh, depreciation is insane, i'm losing value at the rate of 1000.00 a month. Am I down on gm, no, I have a gmc truck that's tops. So if your thinking about this caddy run like hell....

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.5 out of 5 stars

One year review

tommyycar, 01/10/2014
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
17 of 18 people found this review helpful

I love to drive this car. It is just the right size to give comfort while being small enough to be able to maneuver. The vehicle is great. The CUE electronics are horrible, however. Why is it that some engineer decided that a sleek touch pad appearance trumped function? I have learned, after difficulty with the touch, that the system (like an Ipad) does not respond well to fingertip touch but instead needed a finger pad touch. Okay on an Ipad, but awkward at best while driving. Certain things, like climate control and radio controls, just are easier with knobs. Also, voice recognition is terrible. I was told the noise canceling system interferes.

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