Really enjoy my 2014 SRX Luxury, especially like the safety features with side sensors and front and back. Takes a little getting used to but I have found I am becoming more and more dependent on all these safety features. I had a a fairly new SUV and found on the highway it was not as safe on long trips so traded up to the SRX Luxury, haven't regretted my move.... Have owned many luxury cars over the years, including Cadillacs, but this is my new favorite.
I bought this car over a Range Rover Evoque, a BMW x5, and an Audi Q5. What a mistake. Based on my experience with this car I will never buy an American car again. I have less than 20,000 miles on the car and I have had it in the shop at least 8-10 times for various issues. Warning lights come on when there's nothing wrong with the car. Driver's window has failed three times, in that without any warning it will not go up; instead it goes half-way up, grinds around, and goes down again. The motor has been replaced and prior to that the gaskets around it were replaced. Taking it in tomorrow for the third time. The equipment in the cargo space is useless if you want to partition it off with the provided adjustable bar. The bar is not solid, and items that you want to protect will slide through. The temperature controls are supposed to be easy but they're not; you have to figure out the right touch on a flat surface, or you have to slide your finger across a very small area. All while taking your eyes off the road. The navigation system is very disappointing. The maps are difficult to adjust, and the routes provided by the system are often the most confusing or the longest routes possible. Again, I deeply regret buying this car and will trade it in as soon as the driver's window is fixed.
Remember the commercial...when you turn your car on, does it return the favor? This one does! Couldn't quite pull off the luxury package so we got the base and I do love it. Loved it from afar from the first time I saw it. My only issue is blind spots...they take a bit to get used to. If I had to do it over, would have for sure gotten the rear camera. Even with the base model, it is quite luxurious. Great interior, easy to use and fun to drive. Great gas mileage around town (over 17) and handles well in the snow and ice. Feels sturdy when driving - we drove a few of the competitors which felt light weight and unstable - this one just felt safer when driving. Interior - the black seemed to be the only model that had "matching" interior. Did not care for one color dash, different color seats, different color carpet...then the wood accents...a little too pimpy for this lady. Went with the black...black seats, dash and carpet and carbon fiber (rather than wood) and that did the trick. Update: I have had this for a little while now and still love it just as much as the day we brought it home! We've taken it on a few trips and for the long haul, the ride is very nice. I think my only complaint was $25 for a wiper blade...one wiper blade! But I suppose its all relative...right? Update: Still in love with my SRX! I have gone through all 4 seasons now and through rain and snow and ice and everything in between, this baby has taken care of us! We have taken it across 2 states for weekend excursions and still believe it is the perfect vehicle for my needs.
The view to the rear is very poor. The back up camera is a necessity. Right turn vision is also difficult. The front seats are hard and uncomfortable. My in town gas milage is below 15 mpg. The on board computer system is very fancy with a lot of Wow factor but it is very difficult to learn and is slow to respond. It is very difficult to make any adjustment safely while driving in traffic. Now that I have gotten accustomed to the CUE system it is easier to operate and I actually like it better than the system in my Lexus RX. The fact that the car does not have a spare tire keeps me from taking it out of town. Cadillac service has not been impressive even when I park it in front of their door, so I expect road service to be extremely poor or nonexistent. I paid over $50K for a car that I can't trust to drive on the highway. The air-condition system is very poor to the point that I never use the auto setting. It is NOT an air-condition system built for Texas. The rear air has to be adjusted every time you get into the car. The transmission is horrible, the worst automatic transmission I have ever seen. At times it shifts so poorly, I think it is going to jerk itself out of the car. I have had problems with it leaking oil in puddles on the garage floor. Check engine light came on one time, not sure what they replaced. I will not keep the car without a warranty. I like the seat shaker and the big triangles that pop up if you have cross traffic while you are in reverse. Overall the safety features are very good. I think it looks better than the Lexus.