2024 Cadillac LYRIQ SUV Consumer Reviews
Pricing
Tech - $58,590 MSRP
Edmunds suggests you pay
$52,994 Federal EV Tax Credit: up to $7,500
Prices based on sales in OH thru 9/15/25
Final assembly in USA
battery propulsion system
fred, 01/28/2024
2024 Cadillac LYRIQ Sport 1 4dr SUV (electric DD)
24 of 27 people found this review helpful
I purchased a 24 Lyriq 1/11/24. It has been in the shop more time than I have driven it. Two warning lights came on and the dealer could only identify one of them. They said it needed a new download. After over a week, they said it needed an entire new battery. I used to work for gm 32 years and have purchased 100’s of vehicles, have owned 12 electric vehicles since 2012, Volts and Bolts and now Lyriq. Considering all the poor reviews, including mine, I am totally shocked at the end result. Every gm car i have owned as well as company cars, this is by far the worst. I am thinking Lemon law.
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Would not recommend to anyone at this time
Hopeful for future, 01/24/2024
2024 Cadillac LYRIQ Luxury 3 4dr SUV (electric DD)
23 of 26 people found this review helpful
I wish I understood prior to purchasing this car, how often I would actually be without it. I absolutely love the car…when I have it! I have had to take it in about every three weeks due to service lights regarding something or other. One saving grace is that our car dealership service area is wonderful and they get me a loaner car each time and address my needs. But having to bring it in so often and being given a gas car to drive anyways is less than ideal. I am seriously considering pursuing a lemon law with this vehicle and waiting until the car is more reliable. Again, the car itself is beautiful, smooth, great luxury EV, but I rarely have it in my possession!
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2024 Cadillac LYRIQ for sale near you
Showing 3 of 38 listings
- Sport 3 4dr SUVMSRP: $47,99014 mi away
- Sport 2 4dr SUVMSRP: $43,50016 mi away
- Tech 4dr SUVMSRP: $37,97716 mi away
See all 38 listings
Solid car for the price
J Kula, 02/28/2024
2024 Cadillac LYRIQ Luxury 2 4dr SUV (electric DD)
16 of 18 people found this review helpful
Out of all the EVs I have driven, this is probably the best equipped in this price range. To get the equivalent features you will spend 10-15k more. Only a few cons... 1) Software, while this is temporary issue and the software keeps getting better it's still not 100% there. Some things are a challenge until you learn where the feature is (e.g. good luck figuring out how to power the radio on and off). 2) The center console panel in front of the jog dial seems flimsy. While the rest of the car is solid, this seems to move & flex when you push buttons. Would have prefered this part to be out of metal for a more solid feel. 3) A manual that matched the car would be great. The manual seems to be a lot of cut & paste from other vehicles and it doesn't always line up with the actual menu or buttons in the Lyriq, e.g. there is a section on HUD... the Lyriq never had that option.
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Too many problems
Ross, 05/18/2024
2024 Cadillac LYRIQ Sport 1 4dr SUV (electric DD)
11 of 12 people found this review helpful
Numerous computer problems. Had to have car towed would not drive. GPS did not work even time date and day was wrong. Took days to get car returned. Problems persisted. Dealer admits they have had numerous issues.
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Do NOT purchase Cadillac Lyriq!!!
Ms. Johnson, Baltimore, MD, 01/09/2025
2024 Cadillac LYRIQ Luxury 2 4dr SUV (electric DD)
9 of 10 people found this review helpful
I purchased my dream car in September 2024. This was my 50th birthday gift as I have not had a brand new car since 2012. About a month after the purchase, we realized the heat and A/C was not working on the passenger side. I took it into service at the Cadillac Waldorf, Maryland dealership where I purchased the vehicle they kept my car for about a month and finally Said that they didn’t know when the part would be in to repair the heat and AC as of today January 9, 2025 I still do not have my vehicle. This customer experience has been terrible. The Waldorf Maryland General manager has ignored all of my calls, emails, and visits. He has refused to contact me back. No one at that dealership has tried to make me whole as a customer. The Cadillac customer service Lyriq concierge department has ignored my calls. No one has tried to correct this horrible, inconvenient, stressful situation. Do NOT purchase a Cadillac Lyriq!!! And do NOT purchase a Cadillac AT ALL if you’re expecting a good customer experience and a great vehicle for the money you are spending!!! I feel so heartbroken and disrespected as a customer!!!
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