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2024 Cadillac LYRIQ SUV Consumer Reviews

3.3 out of 5 stars
64 reviews

Pricing

Edmunds suggests you pay
$52,994
Federal EV Tax Credit: up to $7,500 
Prices based on sales in OH thru 9/15/25
Final assembly in USA

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Pros
Cons
1 out of 5 stars

Worst Decision Ever Made

Lyric Sucks, 11/22/2023
2024 Cadillac LYRIQ Luxury 1 4dr SUV (electric DD)
41 of 44 people found this review helpful

Comes with a myriad of issues and minimal support from the makers and creators of the vehicle. A COMPLETE LEMON! O should have bought another Tesla!!! Battery issues, window malfunctioning, back up break system malfunction, parking assist does not work, random requests to roll down rear windows and roll them up again! Bought the car in July. The customer satisfaction representative calls “to check in” No action taking place JUST TALK! This car has caused me to spend time with the dealer as if it were an OLD CLUNKER! SHAME ON YOU CADILLAC!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Not even a year old...

Chris L., 07/24/2024
2024 Cadillac LYRIQ Tech 4dr SUV (electric DD)
13 of 13 people found this review helpful

I purchased this vehicle Oct 2023 @ Jim Coleman Cadillac of Bethesda MD, for my spouse as a commuter. We have been to the 4 different dealership service departments with continuous issues related to 1) High Voltage prompt displaying 2) reverse camera intermittently working - sometimes turns off while in reverse 3) ALL the displays turning off while driving 4) Software updates not installing... and others. Of the 4 service departments, only 2 actually performed software downloads and attempted to fix issues - Annapolis MD and Lyndsey VA. The others - Waldorf Cadillac and Jim Coleman did not offer any solutions or help. Although the actual ride of the car is excellent, I worry that something major will happen while spouse is driving. I will inquire to GM about a 'buy back' plan. It makes no sense that I have to pay for this inferior product every month. These issues have caused major inconveniences, and the service departments never offer a loaner. I am completely PO'd with GM and will NEVER RECOMMEND THIS VEHICLE OR BUY ANOTHER GM PRODUCT AGAIN!

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

I love it — Cadillac Lyriq outstanding!

Wayne Stoeber, 02/01/2024
updated 05/21/2024
2024 Cadillac LYRIQ Luxury 3 4dr SUV (electric DD)
27 of 29 people found this review helpful

I have had my 2024 Cadillac Lyriq AWD for 5 months and 8500 miles. It is very quiet and comfortable. Drives great, handles well and the torque is incredible. It does take some study to understand the infotainment system. Very convenient to charge at home. I just completed a 2200 mile road trip from San Antonio Texas to Sun City West, Arizona. The car performed flawlessly. EV charging stations were available and worked whenever I needed them including the free EVGo stations in the Phoenix area (free from Cadillac for 2 years). I’ve had another 1150 road trip and all went well. The Lyriq is very quiet and rides very well, and the comfort includes massaging seats. Especially helpful is Super Cruise with Automatic Lane Change. I would recommend the Cadillac Lyriq for anyone who wants to combine luxury and an electric vehicle experience. Went in for the 7500 mile check up —- it was free and all that was needed was tire rotation and a software update

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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Build Your 2024 LYRIQ
At a Glance:
  • 8 Colors
  • 7 Trims
  • 2 Packages
  • $58,590starting MSRP
Build & Buy Cadillac.com
The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Dealer sets final price. See all Cadillac vehicles' destination freight charges online.

1 out of 5 stars

Lyriq, poor craftsman ship

Troy, 01/05/2024
2024 Cadillac LYRIQ Luxury 1 4dr SUV (electric DD)
24 of 26 people found this review helpful

In July I purchased a 2004 Cadillac Lyriq. Upon driving out of the dealer I learned that the OnStar system was broken. Took it back to the dealer, who kept the car for two (2) weeks while fixing the issue. A month later I took a trip to Tampa, FL. On my return from Tampa, I stopped at a SuperCharger in Ft. Myers and the car would not charge. I took it to the local dealer who confirmed that the car would not charge, yet they could not figure out the issue. As a result, the dealer reset the computer (which temporarily fixed the issue) and advised me to follow up with my local dealer in Miami. Upon returning to Miami, I took the car to the local dealer who kept the car for two (2) weeks fixing it. A few months later I had to return to the dealer due to a faulty turn signal (it would get stuck when turning right); in addition, the gap control between cars while on cruise control did not work; the computer screen occasionally turned blank and listed numerous errors on the screen. The car is beautiful but is poorly crafted and not worth the money and aggregation.This is my first Cadillac and I strongly regret purchasing a Lyriq.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Lyriq the good the ugly

DC, 06/06/2024
2024 Cadillac LYRIQ Tech 4dr SUV (electric DD)
17 of 18 people found this review helpful

I have had this vehicle 4 1/2 months. I do like the ride and look, but I do have some issues that have not been resolved by my dealer. They did fix my WiFi, but I did not have service for 2 months. My cell phone charger works on and off, more off. It came with 2 years free charging, I have yet to get the system to work, have reached out to dealer and EVgo and still have nothing. Would I lease again a Lyriq, NO. I'll look for a luxury EV elsewhere when this lease is up.

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