Used 2019 Buick LaCrosse Consumer Reviews
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We have a limited number of reviews for the 2019 LaCrosse, so we've included reviews for other years of the LaCrosse since its last redesign.
Good value for retired folks
Richard Stewart, 12/09/2016
updated 12/14/2017
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
76 of 76 people found this review helpful
Being retired, I was looking for a quite comfortable roomy car with easy to use controls and lots of safety features for my wife and me to use for travel. The Lacrosse fit the bill. I was impressed with all the safety features (love the heads up display) and the ease of use of the entertainment and navigation systems. Most luxury cars don't have touch screens, which to me was a distraction. The simpler the better. The trunk on the Lacrosse is huge so no problems getting luggage stowed. On the road the Lacrosse is very quiet and comfortable with plenty of power when you need it. I was impressed with the overall mileage on the first fill up at 29.4 mpg with a 200 mile trip to PA and the rest mixed driving. Some things I found troubling was there was no sunglass holder in the overhead (can use the space under the shifter, but still...), the visibility is not as good as I would have liked out the front when making turns and parking, and the transmission hunts a bit at low speed going up twisty hills (can shift into manual to smooth out). People complain about the electronic shifter, but I found it easy to use once I got used to it. Overall I find the Lacrosse to fit my needs just fine and look forward to many miles of comfortable quite travel. After 7500 miles the Intellilink display went blank then started a reboot that took two hours. Happened twice in two weeks and took to dealer who found a bad module that would not allow for reading data. Part on order for three weeks and haven't heard back.
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Best kept secret in automobiles
Elwyn H. Davis, 01/09/2018
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
29 of 29 people found this review helpful
We traded a 2010 Lacrosse CXS with 92,000 trouble free miles for this car 15 weeks ago. Ours is the Premium trim level. So far, in almost 5,000 miles we love the car and haven't found anything to complain about. Among the great things: Ride, smoothness of operation, seat comfort, Auto stop/start, gas mileage - 35 mpg on highway trips, 21-22 around town mileage, 24.2 overall probably 90% around town, easy to use technology, sound system, new style gear shifter, trunk size, quiet operation. Our friends that have ridden in this car are blown away. Before buying this car I test drove: Toyota Avalon, Chevy Impala, Lincoln MKZ, and Nissan Maxima. None of these compared to the comfort, handling, styling, and overall perceived quality of the 2017 Buick Lacrosse. To put things in perspective, this is the 12th new Buick we have purchased since 1966, and have only had one that was not terrific. However, this is head and shoulders above all of the previous 11. Buick hit a home run with this design.
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Most Improved Player
Kevin S., 03/11/2019
updated 03/15/2021
2019 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 9A)
26 of 26 people found this review helpful
This is the second LaCrosse the family has purchased. The first was a 2013. Each car is as comparably equipped as could be. The new one is a much better car. The tech features have obviously improved between now and 2013. The back up camera with the guide that twists and turns as the wheel does, for example. The adaptive cruise is a cool feature. The posted speed limit indicator is helpful. The lane centering feature I'm not so sure about. It makes adjustments, but very slowly. I think you could easily drift into an on coming lane if you fell asleep. The smart seat feature is a little scary sometimes, but it is definitely helpful. The seat vibrates if the cameras detect a possible collision, thankfully I've only noticed this at slow speeds, parking lots, backing out of the garage, etc. The interior layout is better, and has better materials and touch points. The direct shifter takes a little getting used to, but it works well. In the older one I always felt like the car was floating through the corners, not really connected to the road. And that one had the Hi-Per Strut front suspension too. The new one is much more composed in corners, while still being compliant over bumps and imperfections on the road. We've only had the car a little over a month. But all is good so far!
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A great car!
Bill A., 07/09/2017
updated 07/20/2020
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
38 of 39 people found this review helpful
I purchased a fully loaded 2017 Lacrosse with the premium trim level and couldn't be happier. I absolutely love the way it rides and handles, especially with the sport setting on. It has so many options I'm having a blast learning them all. It is by far the quietest, best riding, and best driving car I have ever owned. And I think it is the most stylish car on the market, not gaudy but sophisticated in its looks and styling. I tested a number of competitive models from Lexus, Kia, Hyundai, Nissan and Lincoln and they just didn't compare to this car. If you love to drive a luxurious, quiet yet great handling car, with plenty of power I highly recommend you take a look at the Lacrosse! Update 1/17/18 - this is truly the best car I have ever owned. Can hardly believe the mileage I get. I drove to my mothers home and back and, while I admit to taking it easy, averaged over 38 mpg for a 200 mile trip! Unreal! Loving the adaptive cruise control and lane keep assist features as they make the car a pleasure to drive. The adaptive cruise control is a real stress reducer, especially in heavy traffic. Just set it and let the car do the work. Buick has really done an outstanding job with this car.
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Most wonderful car!
John Watson, 06/27/2019
updated 06/29/2020
2019 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 9A)
20 of 20 people found this review helpful
Buick LaCrosse is a very luxurious car with all comforts you would find in an expensive car. You feel pampered owning, driving, and experiencing this car. It is so sad that the trend is toward SUVs which will end the production of such beautiful and comfortable cars such as the LaCrosse. Old folks like us (65) like comfortable sedans. I have friends who are doing all they can to keep their Buick Park Avenues on the road because of the beauty, comfort, and drive. My 2019 Premium LaCrosse is the replacement for them!
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2017 Buick Lacrosse Pemium
Desiree, 06/06/2017
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
19 of 19 people found this review helpful
Overall I absolutely love this car. I will say that even though the car is FWD, the front sits really low. I'm constantly worried about taller curbs when parking. You have to watch your head getting in the car (I'm 5'6) because the headroom is low and the seats sit low. If you raise the seat to drive, there is a chance of bumping your head upon getting out the vehicle. Thanks for the built in rear view camera because due to the shape of the rear window and the incline of the rear end, that camera is well needed. I was a little upset about the lack of a CD player. But I guess if you can learn to use the electronic trans. shifter, then you can learn how to use USB cords and the Bluetooth to play music from your phone. I absolutely love the engine and all the bells and whistles including the all the pretty moon-light ambient lighting throughout the vehicle when park/headlights are activated.
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A Great Car for long distance rides.
James, 09/29/2017
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
19 of 19 people found this review helpful
I got a surprise upgrade from the rental car company - "Buick LaCrosse Essence" with 4k miles on the odo. I rented it for a day and travelled 500 miles. This is firmly the best car I have rented so far. I hesitated to accept the upgrade in the beginning because it had a 3.6 V6 engine and would eat up my pocket. Luckily NO! I was surprised by the fuel efficiency. 528 miles and I have just filled close to 16 gallons of fuel. For a full size car with a big engine and beasty acceleration, I did not expect this much milage. 10+ hours of drive without much of tiredness. It is a very silent car. Cruising at 70mpg, not a noise. You will doubt if the engine is actually running. It has a very rich interior and awesome driver's seat that feels very comfortable for long rides. The dashboard is ergonomically designed with most of the buttons in reach. However, the seating is too low and will sink you down such that you won't see much beyond the dashboard for city rides. Maybe it was because I am a short person (169cm). Otherwise, the car felt very very stable and smooth throughout the ride.
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The Perfect Car for Road Warriors
Greg Kelly, 11/07/2018
updated 11/29/2022
2017 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 8A)
19 of 19 people found this review helpful
My wife and I were looking for a large, comfortable sedan for our frequent trips around the United States, and the 2017 Buick Lacrosse AWD was the perfect choice. It is comfortable and quiet on the inside, and holds the road extremely well, even in the snow. (Because of the low ground clearance, it does not do as well in deep snow.) We appreciate the "out of site" luggage space in the large trunk. The available in-vehicle wifi has been extremely useful, and the safety features such as the adaptive cruise control and the parking sensors have us totally spoiled. As for possible downsides: The "Infotainment System" has been useful and fun, but may be confusing for some older drivers. The voice recognition is a little sketchy. The autostop feature that shuts of the engine at intersections has worked perfectly, and should not be a concern. The electronically controlled gear shift took a little getting used to, but now I prefer it to a traditional gear shift. Our only really negative experience in over 69,000 miles of driving has been a transmission failure. I started getting “Service Transmission” error messages in my 2017 Lacrosse at 26,000 miles. The dealer was unable to diagnose the problem, even with help from GM. Transmission problems continued to occur intermittently, including multiple error messages and rough shifting at low speeds. Finally, at over 68,000 miles, the transmission failed completely while the car was at the dealer. The solution was to replace the electronic transmission control module, an expensive repair. The car has since worked perfectly for the last 1200 miles. Unfortunately, General Motors refused to honor the bumper to bumper warranty even though the problem first occurred below 30,000 miles and it took GM over 40,000 miles to solve the problem. Update 11/28/2022 We are now at 197,000 miles, and have experienced no additional problems. The lifetime fuel efficiency is 27.5 mpg, most of it highway miles. It is still a great car to cruise the highways of America!
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Happiness is starting to set in
mr-prl, 04/23/2019
updated 04/29/2024
2018 Buick LaCrosse Essence 4dr Sedan (2.5L 4cyl gas/electric mild hybrid 6A)
17 of 17 people found this review helpful
Update 4/26/2024 135K now, car still running great, still getting 35-38mpg on my commute. Update 9/24/2023 car has 120k now, just purchased 2nd set of new tires, Continental Pro Contact LS. These are great tires for this car. Also had to replace the Front CV Half Shafts. I commute everyday 120 miled round trip. I could have probably waited longer, but was tired of the clacking noise in front end. Still love the car, all features work, leather seats are in great condition, fully anticipate another 100k. Battery still holds a charge, i can average upto 38mpg on my commute. Paint has held up surprisingly as well. Update 3/29/2023 On the way to work this AM and Check Engine light illuminated and car went into limp mode. Appears the accelerator position sensor went bad, this is a known issue and was fixed under warranty even though car has 100K+ in miles. Still very happy. Update 2/8/23: I have about a 110k on this car now. Recently had major service done at 90k, car is now running a little warm compared to before service. I've ordered a new thermostat and that has taken about a week to receive. Water pump is special order from Michigan. So realize going into this with the E-Assist 2.5 parts will take longer. Other than these issues still very happy with car. Update 3/5/2021: I'm at 55k now, mpg is still great, total mpg average for last 42k miles is 35.7. Only issue to date since last issue is right rear tire sensor is stuck at 28PSI so it throws the check tire message on dash. I'll be getting new tires soon and will purchase a new sensor. No other issues with car, driver seat leather is still holding up very well and i condition about 2 or 3 times a year, paint in much better shape than my last honda at same mileage. still very happy with car and don't understand why this particular E-Assist engine combo is not used in other Buicks. Update 1/5/2020: I'm up to 23k now and after the shorting wire harness issue was resolved i'm a much happier LaCrosse Driver now. Car consistently gets 38-40 mpg on my commute to work. I sometimes start to feel this car getting a little noisy, but then i drive a Honda or Toyota and realize once again how quiet this car is. I will continue to update as i plan on putting 200k or more on this car over the next few years. Just recently purchased my 2018 Buick Lacrosse with 6k miles. Issue # 1 is the USB ports do not work nor does the Wireless Charger. Issued # 2, my car has recently developed a very loud very annoying whining sound coming from the Engine / Transmission. This reminds me of previous day fords when the power steering fluid gets low. Off to dealer tomorrow. Very very disappointed as of this writing as i purchased the car to get to and from work not the dealership for repairs.
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autostop and intellilink need serious review
jimc, 03/30/2019
2019 Buick LaCrosse Essence 4dr Sedan AWD (3.6L 6cyl 9A)
28 of 29 people found this review helpful
Some things about this years model much worse than 2012 model I had. Shifting, when coming to a stop, car feels like it upshifts as you slow down so you feel a sudden increase in rolling speed as you try to come to a stop. (As if you shifted to neutral while trying to stop.) Must make more forceful routine stops. Parking light comes on randomly when shifting to park. Entertainment system, ipod cuts out randomly, so far on every trip in car, (never occurred on 2012 lacrosse) Navigation system, please correct the logic of the controls when you are trying to add a contact and give it a name like a friends house when you don't always remember their address. Present layout is enter full address and save, exit system, relocate the address and edit it so you can give it a name. Why can't you name the contact at same time you enter it. Spent 15 minutes at dealer with infotainment expert as he fumbled to figure it out. Inability to disable autostop. No problem for red lights, great idea.Terrible in heavy traffic. Please tell me what GM used for start stop cycles/day for starter when this decision was made. Ride comfort is very good and cabin is quiet. I'm sure some of these things I'll adjust to, just shouldn't have to. Don't overtech the cars or you'll end up with a Boeing 737-800 MAX!! Not all technology is good technology and change for the sake of change should never be confused with improvement!!
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