Used 2010 Buick LaCrosse Sedan Consumer Reviews
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For the long haul
A traveling salesman, I traded in a 6 year old V6 Camry with 300,000 miles. I consume a car and never thought to drive something this nice. After 3 weeks and 3,000 miles, I can't wait for another day in this car. All cars have some issues, but this car is the best GM product I have ever driven. I bought the low end CXL, but it has everything I needed. Comfort and ride are exceptional, quietness is a joy. Reliability is still unknown, but highway miles are usually good for a car. I find the bluetooth actually works, the smaller stereo is just fine, and the interior lighting very relaxing. I can see where backup assistance could be valuable. It costs one more tank of gas a month than the Camry.
Just an OK car
Well I finally got to test drive the Buick Lacross that has gotten Rave reviews by the press and magazine authors.First look around I was surprized to see the paint on the rear bumper and gas door didnt match the rest of the car it was a really bad paint match,then on the test drive there was a bad rattle in the rear right corner panel that didnt go away then there was no place to rest your left foot then there was the problem of the gas pedal and the brake pedal being to close together and my shoe was always hitting the brake pedal instead of the gas pedal.When I did manage to get my size 13 shoe on the gas pedal it would glance off the brake pedal when I let off the gas to apply the brake
Steering Issues
After 5 attempts to fix the steering issues over 6 months, the Buick dealership has not been able to repair the defective steering issues. They have even brought in a GM Engineer with no success. They just keep asking for me to bring the back the car for another try - like a race pit stop. Since Buick has not admitted the problem cannot be fixed. I have sought help from the BBB Auto Line (http://www.bbb.org/us/auto-line-lemon-law/) . Based on the customer service that I have received from the Buick Warranty Department, I imagine that I will end up in court. I will be parking the car, so I do not go over the 50,000 warranty and buying a foreign car.
New class of world class? Not
Update of an earlier review. Driving my 2010 CXS to work today w/just 3400+ miles and just shy of 4 mo's ownership the car died at a traffic light. All electronics worked but the engine was totally dead and would not even attempt a re-start. Had to get towed by the dealer (Buick Roadside tried to send me to a dealer that was no longer a Buick dealer) and after a day of having it don't seem to have much of an answer. Despite months of research and reservations about picking a new model year car I seem to have made a mistake.
Poorly built Transmissions
Our 2010 is in the shop with tranny problem and we've only had it a few months. Its been in the shop for thee weeks now awaiting parts that seem to come each time with missing parts in the order claims the service manager. They are paying for my rental but that doesnt cut it for me. Today i called buick customer service and I expect to hear back from my district rep by monday. GM has to know about this problem, and they should issue a recall because something is terribly wrong. Our problem started with the car idling a little high and i let that go but a few days later it didnt want to shift into gear. Finally shifted into gear and heard a loud noise but it drove ok after that. The check eg