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Used 2017 Buick Envision SUV Consumer Reviews

3.9 out of 5 stars
42 reviews
5...

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Pros
Cons
4 out of 5 stars

auto stop really stinks

grumpy jeff, 09/14/2017
updated 10/05/2022
2017 Buick Envision Premium II 4dr SUV AWD (2.0L 4cyl Turbo 6A)
17 of 24 people found this review helpful

if I had to do it again I would not buy this car. first after we purchased it, we found it was made in China. shame on me for assuming it was an American car. second, the auto stop feature drives me crazy. I have asked the dealer to disable this feature, but was unwilling to do so. Other than these two items, it is a nice, smooth, quiet car. to date we have had no problems, seems to be a good vehicle

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great SUV

David Davis, 04/12/2017
2017 Buick Envision Essence 4dr SUV (2.5L 4cyl 6A)
13 of 18 people found this review helpful

Great SUV, quiet comfortable ride, smooth acceleration, 26mpg combined gas mileage, great technology, enjoy heated seats and steering wheel, good looking inside and out.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Nice but not for $40000 plus

cindy, 10/11/2017
2017 Buick Envision 4dr SUV (2.5L 4cyl 6A)
7 of 9 people found this review helpful

The night lighting is poor, sounds like engine kills at stop lights and jerky when leave stop position.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
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3 out of 5 stars

Getting less enthused with this vehicle

Bill F. in VA, 06/07/2019
2017 Buick Envision Preferred 4dr SUV (2.5L 4cyl 6A)
7 of 9 people found this review helpful

We have now had our 2017 Envision Preferred for two years. We bought it, new, for mainly two reasons: My wife's aging parents could easily get in and out of the back seat and it was very quiet on the road. Old-fashioned Buick quiet. Now, going on year number three, I'm not too happy. First the good stuff: comfy seats, quiet ride (initially), pretty decent mileage (70% highway, 30% city, av. is 29.8 mpg), and good fit and finish. My biggest problem is with a service system that is abysmal and that includes the inaccuracy of the auto-reminders one gets from the dealers, even though they can query the vehicle any time they want. . Experience with two different dealers, one small "family owned since 1927" and the other part of a mega-group. The token oil change and tire rotation stuff they are just fine. But, actually have some sort of warranty problem that might require a little effort and they don't seem to have clue what to do. Three problems going on right now - 1) all four passenger doors retain water in a rainstorm or after a car washing. Lots of water. As much a 2/3 cup per door comes pouring out when the door is opened. It is a design flaw. The gasketing covers the drain holes when the door is shut. Both dealerships think I am being silly and picky and say they can "find no TSB's" Must they have a TSB? This has been a one and a half year debate. Summertime - musty smell; wintertime - if there is an above- freezing rainstorm during the day and then a below-freezing night then there's ice rattling in the doors in the morning until it melts. I'm not being picky. 2) The vehicle just turned over 20k miles. The tires (Michelin Premier ltx) have gotten really noisy. We bought this SUV partly for its quiet. Now it sounds like my old pickup. I brought this up to one of the dealerships last week. Diagnosis was that all four tires had "feathered" and were wearing unevenly. Fix per the returned invoice was (I kid you not): "Only fix is to replace tires. Since tread is still good on tires, advise driving till tires are more worn and then replace them". I have written the service advisor asking for some sort of prorated replacement. I am being ignored. 3) I have seen other reviews mention this. A rattle somewhere under the floorboard in front. The interesting part is that it shows up when I fill up the gas tank. If I only fill it up 3/4 full, no rattle. Don't have the guts to ask them what they might want to do about that yet. Oh, I get around the horrible stop/start by driving in manual mode all the time. Have had no problems with that. Transmission is sometimes harsh. I have to wonder if Buick is the next one out the door and GM has told them to keep costs at a minimum and the dealer staff just don't care. I've never been treated with such an attitude before. If you are going to consider an Envision, scrutinize the service department heavily first.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

The Essence!

Eric, 05/28/2018
2017 Buick Envision Essence 4dr SUV AWD (2.5L 4cyl 6A)
8 of 11 people found this review helpful

I really like this little SUV / Crossover. The dealer has let us use this vehicle while our car has been in the shop for the last 1.5 weeks and I'll be a bit sad to let it go. I looks great on the outside and inside and I can fit my 6ft 3in 215lbs 50 year old frame into the very comfortable, heated, leather, drivers seat just fine with plenty of head room. It's easy to get out of too and the roomy rear seat area is similar. Our vehicle comes with heated rear seats and rear HVAC controls. The interior is nicely equipped with faux wood highlights and panels, the dash knobs and buttons and the instrument cluster gauges seem to be well placed and the infotainment system works great other than sometimes it automatically connects to my iphone and other times it asks to connect. This might be because the SUV is in demonstration mode... at least this is what the SUV tells me whenever I start it up. I also like the auto open/close rear hatch. I can adjust it so it only opens 3/4 or fully. With it set at 3/4 I can open it in my garage. It drives very nicely and comfortably and I have good visibility other than the front window posts are a bit thick which looks nice but sometimes can hide an approaching car. The vehicle is punchy and takes off well when I hit the throttle hard but it obviously doesn't have the 300hp my sedan has. It brakes well and holds a line well while accelerating, cruising and braking. It also has the auto start feature. It's kind of weird coming to a stop at a stop light and feeling the engine stop. It starts right up quickly so really no complaints there, I just wish it would wait a bit longer before shutting down. Overall, I really really like this SUV. It's comfortable, handles nicely, has plenty of comfort features, quiet and seems well made. That being said, there's only 5k miles on it and I've only had it for a week and a half.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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