Used 2011 Buick Enclave SUV Consumer Reviews
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I never thought I would buy a Buick
2left, 11/15/2010
2011 Buick Enclave CXL1 4dr SUV (3.6L 6cyl 6A)
112 of 114 people found this review helpful
Pros: comfort, ride, quietness, styling, space, utility Cons: gas mileage, needs tighter steering, better visibility out the back. Summary: I had test drove Pilot, MDX, RX350, Sorento, VeraCruz, SantaFe, Highlander, Acadia, Traverse and Edge. For the size, comfort, range, performance, convenience and price, the Enclave stood out among its competiton IMO) - this selection was not only a surprise to me but those who know me as well - particularly since I have been a Honda/Acura person for many years. The Enclave is a very nice car and if I had to do it over again, I would purchase it again.
Smooth, roomy cruiser, hit-or-miss reliability
LMR, 09/14/2017
2011 Buick Enclave CXL2 4dr SUV AWD (3.6L 6cyl 6A)
41 of 41 people found this review helpful
After test driving leading competitors (Mazda CL-7/9, Ford Flex, Audi Q/7, etc.) we settled on the Buick for its superior ride quality and capacious size. I'm a car aficionado and this is the nicest riding vehicle I've owned or driven in. We purchased a 1-yr old 2011 CPO vehicle and until late summer 2017 all was well. The only previous issue was a leaky engine gasket covered under warranty. At our 100k mile check we found: broken engine mount, leaky strut, and HVAC stopped cooling turned out to be a cracked rear AC evap core. Online forums show this was a common issue into 2013 models, and repair costs $1,000 - $1,300 for either front or rear. So at 100k miles we've a $3,500 repair tab. The car has been great to date, but as it ages I'm questioning whether or not we too will begin to experience the transmission problems reported on the forums. PROS: Exceptional ride quality, excellent interior room (more actually than my Tahoe), good safety rating, outstanding traction in wet/snowy conditions, great dealer support CONS: adequate but not exceptional power, GM leather seating quickly shows wear compared to other brands (same happened in my Tahoe & those of friends), weight keeps mileage middle of the pack, tight power train packaging complicates maintenance/repairs (over $300 for spark plug change!?!). Time will tell on continued reliability and eventually resale value of our Buick. It's a great family or road trip vehicle, and overall a positive experience. It might not be the type of vehicle you keep beyond 100k miles
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Best in It's Class
rvanparys, 06/19/2011
2011 Buick Enclave CXL1 4dr SUV AWD (3.6L 6cyl 6A)
43 of 46 people found this review helpful
We wanted to move from our minivan to something more compatible with our long NW winters. After many weeks of in depth research we finally decided on a GMC Acadia. The dealership also featured Buicks. After test driving both my wife and I came to the conclusion that the Buick outshown the Acadia in fit and finish and overall quietness and ride. I found the car responsive and while it will never be the first one away from the starting line, it does have the requisite power on demand to pass safely. The ride is exceptional as is the quietness. Both of these were prime concerns for my wife. The interior is well laid out and materials above average. I would highly recommend this car
2011 buick enclave
Sam, 10/15/2020
2011 Buick Enclave CXL2 4dr SUV AWD (3.6L 6cyl 6A)
12 of 12 people found this review helpful
my husband bought me a 2011 buick enclave 2 ¹/2 years ago. I absolutely loved it at first. We were only the second owner, no crash history, I though it was the best. Literally loved it and babied it. Took great care of it. Then the ac went out within the first year. Got that fixed. Then after that we constantly had to put oil in it mkre than usual and change the pump. Then at 2 years of owning it, it started going into limp mode. Took it to get repaired and was told ut was the timing belt. So we dropped a lot of money on that to get it fixed only to turn around after not even a week of having it back and driving it maybe 3 short trips, it started making this horrible sound and died on me literally right before my driveway. Cranked it up and slowly crept down the drive and parked it. Called the company we had been using to relair it the next day to come tow it back to see what the problem was because at this point it wouldnt even crank. Was then told we would have to replace the motor. Right at 155k miles and had to replace the motor which cost us another pretty penny. Money we literally did not have. It stayed at the shop for almost 6 months. The company was having a hard time getting it fixed and diagnosing the problem. We finally got it back and decided to trade it in for something else. It was doing nothing but costing us money. We probably payed 3/4 times more than what the car was worth and still OWED money to the company we bought it from. Apparently (coming from the mechanics) they see so many buick enclaves with transmission and motor issues at 120,000 or higher miles. They literally told us when we picked it up the last time after we replace the motor that they were no longer going to work on enclaves because it costs THEM money. It was a great suv up until it ate our savings. Not only are we out of the money we payed to get it fixed (TWICE) but also out of what we owed and the 8knthat we had already payed on it. That car definitely put us in the whole. Do your research before buying. Id suggest going with an acadia, traverse, highlander or something of those sorts before this one.
scary
staugustine1, 08/13/2013
2011 Buick Enclave CXL1 4dr SUV (3.6L 6cyl 6A)
50 of 55 people found this review helpful
I have had my Buick for about two and a half years now and love just about everything about it. It is comfortable, responsive, hold lots of people and things. My only concern is about six months ago my "service air bag" light came on. So I promptly took it to the dealer where they had it for several days and repaired the faulty piece. While I was there I asked the service tech if the airbags would still work if the light was on and he told me NONE of the airbags would have worked in a crash. The light came back on again today so I am bringing it back to the dealership to have it fixed for a second time. This is not some thing that I find acceptable in a 2 1/2 year old car.
Make a mistake going from my Tahoe to this
Anna S, 08/16/2015
updated 08/16/2016
2011 Buick Enclave CXL1 4dr SUV (3.6L 6cyl 6A)
25 of 27 people found this review helpful
I gave up my Tahoe to go to this because my two older children had moved out of the house and I did not need such a large vehicle. I intended on keeping this car for many years and giving it my daughter when she started driving. It has been in the shop with so many issues we now intend on trading it in next year and going back to a Tahoe. We have had problems from the motor mount, the drive train, the axle bearings and several other things. Thank goodness we had bought an extended warranty so we have not had much out of pocket cost. The Buick dealership has been very nice and apologetic about all the problems. It is a comfortable car but it is not as comfortable as I feel it should be.
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Good MPG for it's size
kb5868, 05/13/2014
2011 Buick Enclave CXL2 4dr SUV AWD (3.6L 6cyl 6A)
77 of 87 people found this review helpful
I bought a 2011 Enclave with only 20k miles after my lease was up on my 2012 Infiniti EX35. My Enclave gets a consistent 17 mpg in town compared to 15 mpg for the EX. It is easily twice the size of the Infiniti, the primary reason for not getting another EX lease - no one could fit in the back seat! So, for a vehicle that is nearly as large as my Yukon Denali, I'm fairly impressed with the gas mileage. everyone has their opinions, but I was puzzled by all the comments about how 2-3 mpg was bankrupting people that bought $45k cars and were considering $60k cars with better MPG to make up the difference. Different econ class than I had in high school I guess...LOL!
Good and Bad
enclave774, 12/15/2011
2011 Buick Enclave CX 4dr SUV AWD (3.6L 6cyl 6A)
57 of 64 people found this review helpful
The Enclave is the most comfortable vehicle I have ever driven. We got it to drive on highway trips and that's all we use it for. My previous Lexus 350 caused Sacrum pain after long drives. Six weeks in physical therapy at $600+/week definitely makes a few miles per gallon mileage difference a non-issue. If you want a performance vehicle get something else. The Enclave definitely is a land cruiser.
Many great road trips in this SUV
Angel, 07/14/2018
2011 Buick Enclave CXL1 4dr SUV (3.6L 6cyl 6A)
9 of 9 people found this review helpful
My kids grew up in this car. Very comfortable on all of the road trips we took from 2011 thru 2017. Time to sell it now. We drove the entire Northeast of America. Bucket seats, entertainment system and roominess helped u keep the peace on the long trips. My wife loved it so much that she replaced it with another Buick (Envision).
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Do Not Buy a Buick
Leaks, 12/16/2015
2011 Buick Enclave CXL1 4dr SUV (3.6L 6cyl 6A)
9 of 9 people found this review helpful
2011 Buick Enclave with 113,000 miles: A/C has never worked properly, the car body leaks water into the interior when it rains, the suspension is noisy, the car has been in the shop multiple times with less than crappy support from the local dealer but I see where that customer care support comes from when I called the Buick hot line and was a given a number to document our call with no resolution to the problem.
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