Used 2015 Lexus ES 350 Consumer Reviews
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Rumble and grumble, never fixed and @Lexus never
I bought my ES Feb 24 on the 26th it developed a shake/rumbling when in Drive or Reverse. The noise and shake are absolutely not what Lexus should be. The dealer tried and said nothing found on the first visit. The second try they had the Lexus rep/engineer from Atlanta look and he replaced one of the engine mounts. It was improved but still not right. Now at 4k miles the vibration and sound is getting worse. The service Mgr rode with me and called The Lexus rep in Atl who said it was normal. BEWARE test drive any ES and watch for the shake and noise. Do not buy the Lexus. I hate my Lexus and will be out of it as soon as I'm not upside down. Update- @Lexus never provided help or a solution. I traded the Lexus and am much happier.
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On my fifth ES
Bought my first ES way back in 1994. Loved the car then and still love the car. In fact, I have been buying and driving Lexus for more then 20 years and I have bought each one from the same dealership and salesperson! This 2014 ES has tons more features than my first one in 1994, yet really has not increased that much in price, compared to other inflated items. You get a lot more car for a little more money. You just cannot beat Lexus when it comes to quality of workmanship and support. Japanese reliability is second-to-none. The dealer network is unbeatable. I only have a couple of "complaints", the seats are just not comfortable for extended periods. Also, bring back radio buttons! The menu system may be "cool" but is clumsy and unnecessary. Now that we have owned and driven the 2014 for 18 months, my opinion of the ES has not changed too much. We did suffer a rear-end collision and I have learned that the Starfire Pearl (077) white paint is nearly impossible to match. Our rear bumper had to be replaced and we had to have it re-painted three times to get close to the factory paint. My only complaint with the car continues to be the frustration with the radio control. It is way too complicated. But, the car has an incredible ride and is buttery smooth and quiet. My best friend has a 2016 Camry and the difference between the two cars is substantial. The Lexus is a MUCH more refined vehicle.
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Well-Rounded Comfort, Performance & Value
Traded my 2014 Camry SE for the 2014 ES 350 Base & couldn't be happier. Overall excellent purchase including price (value for $ spent) & dealer experience. Have been eyeing this model for some time & was very familiar with the platform via my Camry, which I also was very happy with (SE model only; didn't like other trim levels.) The seat comfort & adjustability is excellent while lumbar support is better than the Camry's. At 6 ft, 1 in, have no problems with ingress & egress. I have the base model car with dark grey / light grey colors. I love it. The NuLuxe (read: vinyl) material is perfect for me as I go to gym daily & play tennis 3-4 days per week & meticulously care for my vehicles; one less maintenance item to contend with servicing the leather several times each year as I do for my wife's Murano. Have HID headlights but no Nav or B/U camera. No worries for me as I have never had those in any car. Use my TomTom & iPhone for Nav. Paid $21k for 1-owner, no accident vehicle from Mercedes dealer in Pampano Beach, FL with 10k miles of warranty remaining. Like the push-button diagnostics that includes air pressure volume per tire to help maintain proper wear & safety. Can hardly purchase any super-nice vehicle at that price that even nears the luxury, comfort, reliability & performance of this car. As stated above, excellent experience with vehicle & dealer. Have only pressed the gas pedal hard twice & WOW this thing really accelerates but is smooth & quiet at the same time. Purchased a Lexus SUV for my daughter last year & that is how I caught the Lexus bug. At 52, cannot imagine owning anything else.
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Luxurious feeling ride.
This is my second Lexus. I kept my 2004 es330 11 years and never had any repair issues. It still drove beautifully. I recently got my new es350 which I just love. The navigation is so much easier to use. I am getting used to the new mouse pad. We looked at other cars but nothing drives as softly and quietly as a Lexus. In the end this is the only car I wanted. It's beautiful inside and I can adjust the seat perfectly. I love the memory mirrors and seats. The stereo sounds wonderful. I can't find anything to complain about. I will always be a Lexus owner. Thanks Lexus I love my car.
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Lexus equals excellence
I owned Cadillacs for most of the last forty years. Six months ago we leased a 2014 Lexus ES 350 and find it every bit as luxurious as the Cadillac and exceedingly superior in other areas such as fuel economy, useable trunk space, interior legroom in back seat, and overall value. The dealer, Lexus of the Palm Beaches , added to the enjoyment by not wasting my time and offering a fair deal in the first place with no hidden costs. This continued when I purchased an extended warrantee for a different make of car from the finance dept. of Lexus and once again received a great value with no wasted time. I traded that Lexus in on a 2017 and Lexus of the Palm Beaches went out of their way to treat me right. We are equally happy with our new car!!!
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