Used 2017 Volvo XC90 SUV Consumer Reviews
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High Tech on Wheels but Keep Eyes on Road
Bookman, 09/27/2016
2017 Volvo XC90 T5 Momentum 4dr SUV (2.0L 4cyl Turbo 8A)
20 of 22 people found this review helpful
This car drives great and is as comfortable as my living room but the tablet-like controls are a challenge. It requires eyes off road to scroll through the dozens of options; the driver mode default selection does not work, it always starts in Comfort even if you choose Eco or Dynamic (I saw this complaint in a review from 2016 model) and in order to switch between the modes you have to find the roller ball by the gear shift and turn it just right; should have a button or voice command to switch 'cause when you're getting on a highway and need Dynamic the last thing you want to do is fish for it. Finally learned that you can control climate with voice commands so that's really cool and helpful b/c again eyes off road to change fan setting or temp. A few times I turned fan up at start and it didn't catch, wondering what that's about. Totally don't understand the auto climate feature. And the navigation is terrible. My former XC70's nav was amazing but this one asks for Street Number, Street and City in one command and then can't understand what you say and gives a crazy place back. Should ask for each one individually like the XC70 did. I am hoping all the technical stuff in the car lasts and no glitches develop with software. Positives include the driving assist that helps keep me in the lane-very effective, and the media system offers lots of options like favorites, etc. which is fun. So far the car is a total joy to drive and ride in and it looks great.
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Major Safety Issue
Phil, 07/27/2017
2017 Volvo XC90 T6 Momentum 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
49 of 57 people found this review helpful
On 7 different occasions, my new XC90 automatically and aggressively braked the car while I was driving on a highway because the City Safety collision avoidance system sensed that I was about to get into a head-on collision but there was never a car or object in front of me. The collision avoidance system is defective and brakes the car for no reason. Every time it happened I was driving on a highway and it's a miracle that I didn't get rear ended. Volvo was completely unhelpful in figuring out what was wrong. My car was in the service department for 60 out of the first 100 days that I owned it. Volvo kept telling me that they couldn't recreate the problem so there was nothing they could do. The service department at Volvo of White Plains was beyond unhelpful. They were flat out rude and dismissive of my concerns. After several months of this problem, I went on the NHTSA website and found that several other people have reported the same problem. I then had to file the vehicle as a lemon under my state lemon laws. Volvo eventually repurchased the vehicle. This was the worst experience that I've ever had with a manufacturer. They never once took me seriously even though the car had a major safety problem and several other people have had the same complaint. I bought this car because I thought Volvo made the safest cars. I made a big mistake. Think twice before you buy this car.
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2017 Volvo XC90 for sale near you
3 of 59 listings
- T6 Inscription 4dr SUVMSRP: $18,500148 mi away
- T5 Momentum 4dr SUVMSRP: $13,995169 mi away
- T6 Momentum 4dr SUVMSRP: $13,999104 mi away
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Excellent but BUMPY!!
Gregory, 12/08/2018
2017 Volvo XC90 T6 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
8 of 8 people found this review helpful
Excellent excellent excellent vehicle. Volvo built it with brains, trully a masterpiece, especially when you get it with all options, best trim and engine! HOWEVER! The ride is extremely bumpy!!!! Extremely!!! I mean I have the air suspension with the 20” rims (when you get it fully loaded, they usually come 21” or more). I was specifically looking for a configurated model with 20” rims and air suspension thinking it will remedy or at least lessen the impact on bumpy roads, WRONG! Volvo has to change their strut suspension, it destroys everything beautiful in this car they built. Also, they have to work on inproving the gas mileage.
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A computer that drives with software problems
Chris, 10/05/2017
2017 Volvo XC90 T6 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
25 of 29 people found this review helpful
There is essentially an ipad in the car that controls almost literally everything. Voice control is not reliable. Many user complaints, including mine, are of strange behaviors all related to software and frequent software updates. Literally after owning my inscription 2017 XC90, I was driving and the heads up display moved, the A/C would not come on, the seat started filling with air on its own and my steering wheel buttons would not work to change radio stations or make phone calls. No joke. Today is the 3rd visit to the dealer in one month. My problems are not unique. Visit the forums and read. Sad, its so beautiful and cool, it just doesn't work, you can't just get in an go. You have to wait for everything to load and many apps simply fail. So disappointing. If you are an early adopter this might work for you but as JD Power pointed out already (2/5) it is very unreliable and operating the car is like driving the car while using your iphone for everything. Its distracting and there are so many darn software bugs.
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kids, dog and I and the Volvo XC90 Momentum
Michelle, 11/06/2017
2017 Volvo XC90 T6 Momentum 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
7 of 7 people found this review helpful
We needed a 7 seater SUV, basically to separate the two kids and give the dog some extra space. After owning the huge Mercedes GL, we decided on something a wee bit smaller but just as practical. The two contenders ended up being the new Volvo XC90 and the Audi Q7. We had an Audi Allroad which we loved to drive, but the back seat was becoming far two cramped for our nearly teenage son. We found the same to be true about the Audi Q7, as big as the car was, there wasn't a lot of leg room in the backseats. The Volvo XC90 had far more leg room in the backseats and was more comfortable to drive in for long distances. (SF to SD is 10 long hours.) And the third row was much more comfortable, according to our preteen. My hubby calls is it the perfect mom car, he drives an BMW X5 for reference, compared to his car I love the smooth comfortable ride and acceleration. The seats are comfortable to be in for long hours of driving and I don't feel like I need to see the chiropractor after going over continuous speed bumps or bumpy surfaces. He does find the find the contoured seats a bit confining at 6'4" with a bit a girth on the sides and it did limit us to getting the R version which I really liked. The only downfall is that our XC90 has spent a crazy amount of time in the shop. Not purely sure that is the cars fault though, as our garage gives a loaner, and sometimes I think it is just easier for them to get through the amount of work they need to get done on cars if they keep our Volvo a few more days. My husband does call me the Beta tester though. So far we have had our supercharger malfunction, which is always fun at toll booths that are slow down but please don't stop and accelerate like made when done. Our battery went before a year, if your car starts doing really crazy things it might be time for a new battery. And our USB port stopped working, not good when you have preteens. But overall, we have been really satisfied with the car. The only major complaint we have is that the back row is not electric, so it requires a bit of work to navigate the seats, including the middle row. We don't move the middle row around enough to remember exactly the sequence we need to work in to facilitate the seat doing exactly what we want. It tends to get stuck in sometimes crazy positions. At the end of the day, I have been really happy with our Volvo XC90.
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