Used 2016 Volvo XC90 Consumer Reviews
Swedish Lemon
Never again would I buy a Volvo. In 36 months and 40,072 miles, it has been in the shop 13 times and left my wife stranded on the interstate once. In my 40 years of driving, I don’t think all of the vehicles I’ve driven combined have been in the shop for that many repairs. Everything from numerous software updates, changing the spark plugs, replacing both batteries, recalls to the instrument panel blacking out. The 3g WiFi is useless. Now the dashboard is cracking and needs to be replaced. $60,000+ plus tax. Totally overpriced.
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Worst New Car Experience Ever
The 2016 T8 Volvo XC90 was the car I wanted to love. Looked forward to owning it as soon as I heard it was in the works in 2014. Got what appeared to be a good deal on the lease. Unfortunately for this $70K car, I've had more days in the shop for repeated repairs than all the other automobiles I've owned in 4 decades put together. Software problems, sunroof water leak problems, transmission problems, navigation problems, acceleration problems. Now it needs to go back in the shop again and the local Volvo dealer has closed. The nearest Volvo dealer that will take care of warranty service is 5 hours away. Volvo is not interested in taking back their lease. I will be investigating our state's lemon law. If you're looking for a good PHEV, I suggest the Ford CMax Energy. Half the price, twice the car except for smaller size and no AWD option.
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2016 XC 90
This car is very nice while it works. However there are way to many issues with it. Software issues are very common. I basically had to take it to the shop for two months straight. The most frustrating experience was just having the car flat out not start with plashing park (brake service warnings). This has happened like 4 times in 6 months. Not only did this happen on my current Volvo XC 90, I had the same exact 2016 prior to that, in which Volvo ended up buying back. Replaced that car, but the other day I was at the grocery store and boom Same message, car will not start and is currently needing to be towed back to the dealer. I would stay away from Volvo. While the car is super nice, when it works, it is just way to un reliable and has way to many issues. I mean, come on! It's a brand new car!
Not a reliable VOLVO
Updated review: the car wat sent to dealer many times because the start/stop function did not work. It has not been fixed. Every time the dealer charged up the battery and it worked for a day or two. Volvo simply just looked at the check code and concluded there was nothing wrong. After many frustrations, I just gave up as I do not particularly like the start/stop feature. Bought the car because of Volvo's safety and reliability reputation. Nice looking car and drives great. But still I would say Do Not Buy. Owned XC90 for about 9 months. It went to shop for three times due to unknown battery draining issues commonly seen by many XC90 owners. So far the issue seems have been fixed but I heard many other owners still have the problem. Stop/start almost never worked. Dealer said nothing can be found regarding to this. Received three safety recalls on the car in 6 months. All small but annoying issues. Volvo made a bold redesign on XC90 but this one failed.
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Great ride but electronic nightmare
I love the ride and the drive of this vehicle. However, it has had one electronic glitch after another-each computer reboot leads to a new issue that can't seemed to be resolved at the dealer (Volvo of Louisville). The touch pad has gone completely blank, the temperature gauge can have wild swings, the apps don't work well- the latest is that when I start the car or first back it up in the morning, the radio changes from sirius XM to a Christian FM channel. I have the beige Napa leather seats but the drivers seat has worn thru the finish and I await a new seat cover for a car that is 11 months old. Unless you have much time to spend at the dealer, I would not recommend this vehicle. I tried to trade it in, at the dealer where it was purchased, and was told I would have to pay $52000 in addition to turning in this vehicle to get an similar XC90 ($32000 is owed). Shocking, right? but Kelly the manager said this was her best offer. Do the math, my car is worth about $23000 according to this manager. I would consider this extremely poor resale or an extremely poor manager. Anyhow I'm stuck with an untrustworthy and overpriced vehicle for now. UPDATE (March 2018): Most glitches have been worked out except now my phone won’t pair with the car. I opted not to pay for Volvo on Call ($10/month) so most apps don’t work. Drivers seat cover was replaced but still stains badly and never looks good. It was deemed that the passenger seat was not worn enough to warrant replacement but it just doesn’t look good for a luxury car. Would not buy this car again despite it’s great ride. UPDATE: Sept 2018: The electronic glitches seemed to have been corrected. Same issues with the seats- they stain very easily. I did take out the seat warranty but doubt it will cover. The dent warranty didn’t cover a fist sized dent when I accidentally backed into an ornamental tree. Yes, the back up sensor was beeping but I was trying to avoid the basketball goal and didn’t see the tree! It’s still a great ride and I do enjoy driving the vehicle along with the satellite radio.
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