The overall customer sentiment for the 2025 Volvo XC90 is mixed. Owners appreciate its smooth and luxurious ride, great safety features, and spacious interior, with some enjoying the electric capabilities. However, numerous owners report significant software glitches, unreliable electronics, and various mechanical issues that have left them frustrated and disappointed. Many feel that these problems, combined with poor customer service, take away from the vehicle's high price benefits.
This summary is AI-generated from the text of owner reviews
2025 Volvo XC90 T8 Plus 4dr SUV AWD w/Prod. End 11/24 (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
To say this car is a big disappointment is an understatement. I truly wanted to love this car since I've had my eye on it for years. However, I have had an awful experience with the car and also Volvo Care.
The car died in my driveway within two weeks of having it. Apparently a software glitch. First HUGE red flag. The car has now been in three times and will need to go in for a … fourth. The dealership has been remiss in acknowledging that I have the issues. (I even have video showing the problem - the cross-traffic on the driver's side is inconsistent) The driver's door handle did not work so they "fixed" it. Now it works but only when it's dry. When it's raining, forget it.
The handsfree liftgate doesn't work - again on the left side, and the back left corner sensors do not activate the sound warning. Essentially, the left side of this car is a lemon and neither the dealership nor the national care team seem to want to fix it.
Volvo Care has not lived up to its name and I am now having to bring in a lawyer to deal with the issues.
Read the reviews of users. When they say there are software issues, they mean it! I'm thankful this is only a two year lease. I can't wait to move on from this car.
The 2025 Volvo XC90 has a 4 years / 50,000 miles basic warranty and 2 recalls. RepairPal gives it a reliability rating of 3.5 out of 5, ranks it #17 out of 29 among Luxury Midsize SUVs.
Reliability Rating by RepairPal
3.5 out of 5 stars3.5/5Above Average
#17 out of 29 among Luxury Midsize SUVs
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$621/yr
vs. $602/yr for Average Luxury Midsize SUV
Frequency
1.68x/yr
vs. 1.09x/yr for Average Luxury Midsize SUV
Severity
10.9%
vs. 9.4% for Average Luxury Midsize SUV
powered by RepairPal
Recalls
2 recalls found
Checking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
Recall Number:
25V908000
Manufacturer Recall Number:
R10333
Manufactured from:
2022-06-24 to 2024-06-21
Number of vehicles affected:
413151
Defect Description:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect Consequence:
A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Corrective Action:
The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed February 16, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.
Recall Number:
25V282000
Manufacturer Recall Number:
R10320
Manufactured from:
2021-06-08 to 2025-01-25
Number of vehicles affected:
413151
Defect Description:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect Consequence:
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Corrective Action:
The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed June 24, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
The National Highway Transportation Safety Administration offers independent analysis.
Frontal Barrier Crash Rating
Rating
Overall
5 / 5
Driver
5 / 5
Passenger
5 / 5
Side Crash Rating
Rating
Overall
5 / 5
Side Barrier Rating
Rating
Overall
5 / 5
Driver
5 / 5
Passenger
5 / 5
Combined Side Barrier & Pole Ratings
Rating
Front Seat
5 / 5
Back Seat
5 / 5
Rollover
Rating
Rollover
4 / 5
Dynamic Test Result
No Tip
Risk Of Rollover
17.9%
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
Small Overlap Front Driver-Side Test
Good
Small Overlap Front Passenger-Side Test
Good
Moderate Overlap Front Test – Original
Good
Moderate Overlap Front Test – Updated
Not Tested
Side Impact Test – Original
Not Tested
Side Impact Test – Updated
Good
Roof Strength Test
Not Tested
Rear Crash Protection / Head Restraint
Not Tested
FAQ
Is the Volvo XC90 a good car?
The Edmunds experts tested the 2025 XC90 both on the road and at the track. And then there's safety and reliability. Edmunds has all the latest NHTSA and IIHS crash-test scores, plus industry-leading expert and consumer reviews to help you understand what it's like to own and maintain a Volvo XC90. Learn more
What's new in the 2025 Volvo XC90?
According to Edmunds’ car experts, here’s what’s new for the 2025 Volvo XC90:
New trim level names for 2025
Part of the second XC90 generation introduced for 2016
To determine whether the Volvo XC90 is reliable, read Edmunds' authentic consumer reviews, which come from real owners and reveal what it's like to live with the XC90. Look for specific complaints that keep popping up in the reviews, and be sure to compare the XC90's average consumer rating to that of competing vehicles. Learn more
Is the 2025 Volvo XC90 a good car?
There's a lot to consider if you're wondering whether the 2025 Volvo XC90 is a good car. Safety scores, fuel economy, cargo capacity and feature availability should all be factors in determining whether the 2025 XC90 is a good car for you. Check back soon for the official Edmunds Rating from our expert testing team Learn more
How much should I pay for a 2025 Volvo XC90?
The least-expensive 2025 Volvo XC90 is the 2025 Volvo XC90 T8 Core 4dr SUV AWD w/Prod. End 11/24 (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A). Including destination charge, it arrives with a Manufacturer's Suggested Retail Price (MSRP) of about $71,900.
Other versions include:
T8 Core 4dr SUV AWD w/Prod. End 11/24 (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A) which starts at $71,900
T8 Core 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A) which starts at $73,000
T8 Plus 4dr SUV AWD w/Prod. End 11/24 (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A) which starts at $73,800
T8 Plus 4dr SUV AWD w/6 Passenger Seating, Prod. End 11/24 (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A) which starts at $74,300
T8 Plus 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A) which starts at $75,800
T8 Plus 4dr SUV AWD w/6 Passenger Seating (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A) which starts at $76,300
T8 Ultra 4dr SUV AWD w/Prod. End 11/24 (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A) which starts at $79,600
T8 Ultra 4dr SUV AWD w/6 Passenger Seating, Prod. End 11/24 (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A) which starts at $80,100
T8 Ultra 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A) which starts at $80,200
T8 Ultra 4dr SUV AWD w/6 Passenger Seating (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A) which starts at $80,700
If you're interested in the Volvo XC90, the next question is, which XC90 model is right for you? XC90 variants include T8 Core 4dr SUV AWD w/Prod. End 11/24 (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A), T8 Core 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A), T8 Plus 4dr SUV AWD w/Prod. End 11/24 (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A), and T8 Plus 4dr SUV AWD w/6 Passenger Seating, Prod. End 11/24 (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A). For a full list of XC90 models, check out Edmunds’ Features & Specs page. Learn more