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Used 2016 Volvo XC90 Consumer Reviews

3.1 out of 5 stars
106 reviews

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1 out of 5 stars

Lemon law buyback with less than 5k miles!

JDW, 01/13/2017
2016 Volvo XC90 T6 R-Design 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
14 of 15 people found this review helpful

Beautiful vehicle inside and out but buyer beware, this is NOT a reliable car. Owned less than 9 months, with less than 5k miles and has been in the shop for over 90 days for various issues (battery draining, Sensus screen not working, thermometer broken, the list goes on) Volvo is refunding purchase under FL lemon laws. Advise to stay away!

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Lemon. They had to take it back

SanibelVolvo, 11/08/2016
updated 05/16/2018
2016 Volvo XC90 T6 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
19 of 21 people found this review helpful

At times the car was horribly unreliable. Other times it was reliably horrible. SERVICE departments were not helpful. They couldn't figure out problems. VOLVO USA was argumentative and in denial. Got a Q7. Everything works. Better performance. FAR better electronics. SUPER reliable. I still miss the XC 90 magic blue color and the seats. (My Q7 has regular, not luxery package seats). Will NEVER buy another Volvo. NEVER.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Great car, terrible technology

NJVolvo, 06/11/2016
2016 Volvo XC90 T6 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
24 of 27 people found this review helpful

The good: Car has great material, great feel, and great acceleration/braking. A ton of space and smooth ride. If the software was so terrible the car would be perfect. The bad/worst: Car has so many software bugs and issues, it's just terrible. Voice command will sometimes disable the radio buttons, the system crashes, auto stop/start works whenever it feels like it, and worst of all, the accident prevention braking goes off randomly. Car decided to randomly apply brakes and almost caused our car to get rear-ended.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Overnight Test Drive & Still thinking

Bob B, 12/18/2015
2016 Volvo XC90 T6 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
21 of 24 people found this review helpful

I'll put it this way, the wife loved this car. we currently have a GL450 and it's aging and getting to be time to change. Our dealer was nice enough to give us a Inscription for an over night test drive. We found the performance better then what I have read in many reviews, though the comfort in the seats was ok. I'm sure there are plenty of settings that we could play with to adjust the seats. While driving, the wife found operating the radio and climate was a little cumbersome due to the ipad like technology. Again, something to get used to and we were new to the car. Ride quality and steering was very nice, but the funny thing is my wife picked up on the tiny steering wheel as compared to her GL. Over all though, the car seemed fantastic and it's still in consideration. Our only, and it's probably minor to so many out there, is the climate package on the Inscription. This gives you the heated windshield which would take some getting used to. For me it was like looking out a screen door with all the vertical wires running through the glass. Again, not a deal breaker, just something to get used to.

Performance
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

XC90 T8 plagued with problems

Ramsay Battin, 04/27/2017
2016 Volvo XC90 T8 Inscription Twin Engine Plug-In Hybrid 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric hybrid 8A)
16 of 18 people found this review helpful

We bought our $84k TX90T8 about a year ago and it's been nothing but problems. We've had it in the shop twice for a total of 30 days to fix problems with the hybrid system. Message from car was "Hybrid System Failure, take to dealer immediately". Both times we were out of town. In the first instance, we ran out of gas before we could get it to the dealer and the car wouldn't restart. Had to get it towed to the dealer. The second time we had enough gas to get it to the dealer fortunately. We also had issues with the "Park Assist" where it intermittently would shut off. Our dealer finally determined that one of the sensors was broken and they replaced it. Another time, my wife was driving it down the highway with the kids in the car when it suddenly lost all power. Thankfully she was able to get it to the curb safely. She called the dealer who's advice was to "turn the car off and then turn it back on". She did so and it worked - but the whole situation did not engender confidence in the car. Not been a great experience thus far and we're only a year into it!

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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