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Used 2016 Volvo XC90 Consumer Reviews

3.1 out of 5 stars
106 reviews

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1 out of 5 stars

Why did I buy this car?

Terry, 12/06/2016
updated 12/06/2019
2016 Volvo XC90 T6 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
25 of 27 people found this review helpful

Update: Finally got ride of the Volvo, hated it the entire time I had it. 6.6.18 Update: Still hate my car, can't wait to get rid of it. Waiting for the 2018 BMW x5 to come out..... Have now had 3 app upgrade. Had no choice, my nav system stopped working. Have 12,000 miles and squeaky brakes and I'm told I need new brake pads, really! It is just so hard to even figure out how to properly play the radio system. I've had my car a year and I still can't figure it out. Had 3 recalls also. When they do take my car in for repair it takes them days, days. Just last week they had it 3 days. Should never of gotten this suv. I am not happy at all. Oh it looks great and that's what I fell for. But is not worth the $66,000 I paid for it. DON'T BUY this you will be sorry..... I was!

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Volvo for Life...NOT ANYMORE!

Jason L, 10/15/2016
2016 Volvo XC90 T5 Momentum 4dr SUV (2.0L 4cyl Turbo 8A)
45 of 50 people found this review helpful

After owning 5 Volvos before this one, we were Volvo for Life! This car looks great....with that said, that's about it. DONT BUY THIS CAR. Got ours new June and it has been in the shop almost half the time. TONS of false promises from Volvo and the dealer about fixing it. Pretty sure they are ALL lemons and we are about to start the Lemon law process with our dealer. For the record Volvo has had to buy back tons of them already! So many issues I don't know where to start. Volvo knows there are so many problems, but refuse to do anything about them. They are trying to come up with fixes on the fly. That was exactly what the dealer told me. The Turbo on the 4 cylinder is a joke and it sounds like a jet engine from inside the car and nothing can be done about it. The tablet that controls EVERYTHING, is the devil! Never works, freezes up, goes off for no reason and on and on and on. Doors locks don't work, foot activated tailgate doesn't work, I can continue! VOLVO YOU SHOULD BE ASHAMED OF YOURSELF! If you are considering this car, look at the new Acura MDX, or the Audi Q7.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

XC90 FIRST EDITION, GREAT STEP FORWARD FOR VOLVO

Michael Horton, 02/26/2016
2016 Volvo XC90 T6 First Edition 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
24 of 26 people found this review helpful

As for all the hype and awards for this vehicle, all I can say is if you want a 7 passenger SUV go drive an Inscription trim with the air suspension (this is an important option). To make it comparable to a BMW, Audi, or Mercedes, you need to step up to the Inscription trim and I would highly recommend it with the optional air suspension. Without the air suspension the ride quality is average; with it, the ride is outstanding. I had no intention of buying a Volvo, but was very surprised. I drove all the competition extensively and bought an XC90 First Edition so it has every feature available. The interior is amazing, the safety tech is unparalleled, and infotainment is great. As for criticisms, the navigation system is not the best on the market, the car only has one USB port, and local mpg have been poorer than advertised. However, on a recent trip from Phoenix to LA, we averaged almost 28 mpg. I quickly got used to the touch tablet style interface and enjoy the ease of use. I personally love the seats (heated/ventilated), Apple Car Play, heads up display, and the Bowers and Wilkens stereo will blow you away. Again, safety features are amazing. As for the competition, the X5 from the driver’s seat is a great vehicle, but it is smaller inside and the Volvo kills it in 2nd and 3rd row functionality and utility, which is what we needed. The Lexus GX (keep in mind I really like Lexus and owned an RX for over a decade) feels heavy and sluggish compared to the Volvo. The new Audi Q7 was not available when I bought and the older version was surprisingly tight inside. The Merc GL is a bigger vehicle but when I optioned it out to match my Volvo First Edition from a feature standpoint it was over $90k. The Volvo truly feels like a smaller vehicle than it is while driving and eats up highway miles. My wife and I fight over who takes it each day. I hope the long term reliability is above average. This new XC90 is a giant step forward for Volvo!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Reviewing Minnesota Lemon Laws

Roger, 12/23/2016
updated 06/26/2019
2016 Volvo XC90 T6 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
17 of 18 people found this review helpful

DO NOT BUY!!! Battery drains constantly and they can't fix it. Software is way too buggy. These cars don't need mechanics, but rather computer programmers. Also getting strange motor/pump sound coming from back of car when car engine is turned off. I was warned not to buy a Volvo because they're constantly in the shop. I didn't listen. I'm an idiot. Update: 6 days until 2018 and same problem still exists. The dealership replaced the battery and then told me told me the only way to fix the battery problem is to keep the car locked at all times, even in my heated garage. Problem not solved, I still get a low battery warning. Can't wait to get out of this car! Update: Cruise control broke; it took them three times to fix it because Volvo didn’t want to pay for the replacement part. Also, software somehow went bad causing the car to lurch every time it was put into reverse. All this before it reached 16k miles.

Technology
1 out of 5 stars
Performance
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Great looking car just not reliable

Thomas, 10/15/2016
2016 Volvo XC90 T5 Momentum 4dr SUV AWD (2.0L 4cyl Turbo 8A)
16 of 17 people found this review helpful

I leased my 2016 xc90 in May and it has been in the shop 5 times!!!! First it needed a software update, then the engine light just came on, then I needed 4 spark plugs replaced etc!!!!! It's a great looking car, but too many glitches. No warning when you are low on gas, Nav takes forever to load up, air condition is so loud it's like your flying in an airplane. Those "great seats" are wearing down already.

Performance
2 out of 5 stars
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