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Used 2021 Volkswagen Tiguan Consumer Reviews

4.0 out of 5 stars
43 reviews

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Pros
Cons
2 out of 5 stars

safety

Ruben, 06/08/2023
2021 Volkswagen Tiguan SE R-Line Black 4dr SUV AWD (2.0L 4cyl Turbo 8A)
2 of 2 people found this review helpful

I had an accident a few days ago and my Tiguan was impacted from behind. The front passenger seat failed to estay in position and the passenger ger hurt even when the impact was in the back of the vehicle. I try to notify this to VW but they just ignore my message.

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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* Starting MSRP of $29,495 for a 2025 Volkswagen Tiguan S with 8-speed automatic transmission. Price excludes destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

5 out of 5 stars

Great To Be In A German Car Again!

Bill Davies, 04/23/2022
updated 04/28/2025
2021 Volkswagen Tiguan SEL 4dr SUV AWD (2.0L 4cyl Turbo 8A)
2 of 3 people found this review helpful

I was holding out for an EV that would like cold weather and give me a couple trips to Tahoe. Then I realized that I am not rich and decided a 35k car was smarter than a 65k car. Yes, I’m a technology slut. I was driving a 2009 Highlander with a leaky sunroof, mildew smell, back wiper failing, and horn/alarm randomly blaring at 2:30 in the morning. Averaging 18 mpg and staring down the barrel of a hybrid battery replacement as I crossed 200,000 miles. The steering was numb and the CVT awful. I found a low mileage (10k) 2021 Tiguan SEL that was a dealer service loaner. With the exception of Missing LED headlights, it had all the tech I was looking for. I did not want a car with the Etch-A-Sketch screen bolted onto the dash (eg Q5). I did not want a car with all the fake body creases and fake vents. And I did not want a 3d row seat and found one without it. Recently got a service bulletin for OCU update so took it to dealer. Now it gets OTA software updates! Engine: Well it’s not as peppy as my A4 was, but at this point in my life I just need basic transportation. I have driven it to Tahoe from sea level and cruise at 80-85. It can be a little jerky-jerky going to the market but livable. I should point out it has the drive select wheel, so I could put it in Sport mode but typically opt for Eco. Once on the road I don’t notice any engine hesitation. The steering actually has some feel - not quite like our 7-speed Golf manual, but WAY more steering response than the Toyota or some EV with one gear. Obviously if I want to shift it I have the 8-speed Tiptronic. Mileage: The Highlander Hybrid 6 cyl would do 17 mpg up to Tahoe and 24 mpg coming down the hill. The Tiguan is doing 24 mpg up the hill and 40 mpg down the hill. So now I can actually make 2 trips to Tahoe without a fill up. That’s a win for my wallet. Build: No complaints about the build. Finally I am back to doors that close with a “clunk” and don’t feel hollow. I feel way more safe in this car, and appreciate the active safety tech. Comparison: I feel like the Highlander was SUV, but I feel the Tiguan is more like a competitor to Subaru Outback. I don’t need a ladder to clean the roof. As I was done with Japanese cars, and could not afford the high end German cars and cannot afford a Porsche Taycan, this purchase worked out really well for me.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Gorgeous car, not in love though

AC223, 06/22/2021
2021 Volkswagen Tiguan SE R-Line Black 4dr SUV (2.0L 4cyl Turbo 8A)
2 of 4 people found this review helpful

The R-line is stylish, fast, and roomy. Very smooth ride. I've had it for a few months, but unfortunately, this car just isn't for me. I feel like there should be a bit more functionality or convenience for the price. The car has automatic stop/start which can only be turned off manually each time you start the engine (you get used to it though). Crowded console area with tiny storage compartment, but I do love the oversized bottle holders in the doors. Touch screen display will occasionally restart itself while driving. Acceleration can be jumpy when you take off, but that's just the engine. I live in Florida, and when the sun is directly overhead, the headspace gets hot due to the panoramic sunroof (the shade that covers it is a mesh-like material). After moving from a CR-V, I think I just prefer some function over fashion.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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* Starting MSRP of $29,495 for a 2025 Volkswagen Tiguan S with 8-speed automatic transmission. Price excludes destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

1 out of 5 stars

Engine Oil Level Problem

YDKitchener, 01/07/2022
updated 01/07/2025
2021 Volkswagen Tiguan SE 4dr SUV (2.0L 4cyl Turbo 8A)
2 of 6 people found this review helpful

It's been only three years that the car has started giving another problem--low engine levels. I changed the oil in Nov and I received the signal that engine level is low (this is second time it happened within a month of oil change). Anyways, went to the dealer who will now investigate. Waste of time and a lot of hassle.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Complete Lemon

MIP148, 12/04/2021
2021 Volkswagen Tiguan SE R-Line Black 4dr SUV (2.0L 4cyl Turbo 8A)
3 of 10 people found this review helpful

With respect to the great Dale Bernbach ad calling the Beetle a lemon on the rare occasion one failed a comprehensive set of inspections, our new 2021 162 R-Line must have been assembled by the lads after a beer swilling Octoberfest lunch in the VW canteen whilst the quality control team was at the local pub enjoying barmaids dancing for bratwurst. The entire car rattles more than a Fisher Price toy. And more than any baby could tolerate. The stereo and speakers come with their own contribution to percussion encouraging the doors ( not the Jim Morrison variety ) to deliver their own tone deaf performance, off the beat. Car play exits regularly to play somewhere else. The rain sensing wipers occasionally do. Just before bursting into a fit of excitement that scares off the clouds, the rain and with a crescendo of cacophonic whumps attempts to remove the glass, windscreen and threaten the passengers inside the cabin. Forget apex’s and driving through corners if the lane assist remains engaged. With a ferocious shove it will remind you driving anywhere other than the middle of the road is upsetting the CPU, irrespective of camber, speed, balance or attitude, road conditions and the judgement of a driver who has done the Ring under 8 seconds. The road feel is good however. Just like our rally 911 and Lotus 7, every crack, pebble and undulation in the road is sent straight to your seat as well as the cabin, trims, wiring loom, connectors and eyeballs in the pursuit of lightness and removal of sound deadening. In 12 weeks of ownership, VW has had it for 4. They admit the issues all exist and further admit they can’t find solutions to rectify them. They’ve claimed to have made galant efforts to escalate the issues somewhere upstairs. Whilst the lip service has been heart warming, the results have not. Without malice, but with deep concern for anyone considering this model of car, the only way we could describe the vehicle technically, is a COMPLETE LEMON.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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