Used 2012 Volkswagen Tiguan Consumer Reviews
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My VW Tijuan is a nightmare
I purchased my VW Tijuan in 2012. Brand new. Right off the lot. It has been nothing but a nightmare. Some but not all of the problems: The driver door screw fell off. Yes, you heard that right. The door was hanging with one screw. The breaks fell on at least two occasions. The rest of the times the breaks are very noisy. The ABS breaks go on - by them self. The sun visor fell on my face twice. The first time while I was driving on the FWY, The second time while I was driving in my neighborhood, Scratching my face, poking me right under my eye, then my nose, then lending on my wrist. The heater is very noisy. VW blames me for all of the problems.I will write more later.
False Advertising Adds Large Unexpected Expense
The Tiguan sales brochure advertises "Trailer Hitch Preparation". After purchasing the car, I was told it would cost $1,000 for a hitch, five times the amount charged by other manufacturers. Non-dealer cost is not less expensive because of the cost of special parts and the labor needed to remove all the interior behind the rear seat to install the part. Complaints to VW about the cost and the implication that the claim is "Trailer Hitch Prepared" fall on deaf ears. After reviewing complaints from others, I realize that VW is poor on warranty work as well. Accordingly, I will never buy a VW again despite the fact they build excellent cars.
- SE 4dr SUVMSRP: $8,4778 mi away
- SE 4Motion 4dr SUVMSRP: $8,99117 mi away
- S 4Motion 4dr SUVMSRP: $6,90052 mi away
Brand new Tiguan already in the shop
Already worried about my new Tiguan. After 800 miles of very gentle driving it started making a horrible metal clanking sound in the engine area. Dealing with 24-Hour VW Roadside assistance was also very disappointing. Thought 24 hour service meant that you get a tow within an hour of your call, but according to my experience it means you may not get a a tow for 24 hours. Took at least 3 phone calls over a 15 hour period to finally get a tow truck to my front door. Now car has to sit at the shop over the weekend because it got checked in too late on Thursday. Despite all of this I really love the car and hope the problem is minor. Will follow up with the diagnosis.
Excellent "VW Golf for adults"
Please to drive, visibility in the cabin is beyond outstanding, driving around on curving roads in "S" mode feels like a Golf or another German car. Interior quality is amazing, I have beige, it feels very nice. This car does need some mechanically inclined - there is a 90-100k water pump issue and PCV valve - all done free of charge at dealership if you know that, need to ask. Always use premium fuel, and do oil change at dealership - they always have VW oil and filter special for 70-90, and won't have much issues after. Carbon buildup - true, again, drive on high on Premium gas, and it won't bother you much. Moment you switch to standard gas is a moment you're asking for a trouble. Great, slightly sporty car.
Only 48 hours in, but awesome so far
I just picked up my new 2012 LE model 2 days ago, so I haven't had a lot of experience with it and can't comment on its long term durability, but so far, it's been awesome. It's much more car than I thought I was getting - very quick, yet with a very solid feel, quite fast (it feels much faster in 0 to 60 than the official times for it), it has more than enough conveniences, a lot of room, and it looks great. And the gas mileage is good (roughly 24 round town, which I think is exactly what it's supposed to be). I love it.