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Used 2009 Volkswagen Routan Consumer Reviews

3.9 out of 5 stars
119 reviews
2...

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2.5 out of 5 stars

Worst Purchase of my life

becca, 08/28/2010
2009 Volkswagen Routan SE 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)
6 of 6 people found this review helpful

This minivan is a lemon! Always at the dealership with something wrong. I had it for one year and already had 15,000 dollars worth of warrenty work. The transmission is slipping and the dealership says it is due to one tire being lower than the other? Yet when I explain that I pulled out of a gas station and the van would not shift gears until I pulled over and shut off to get it to shift in gear? Told me that this is a soccer mom van and not good for all the wear in tear of driving a hour each way to work 5 days a week. They also stated I should have purchased the Honda minivan it can stand the driving wear and tear? I wish I could get out of this car! What a lemon!

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2 out of 5 stars

2009 Routan Nightmare!

Riri, 02/08/2016
updated 02/08/2017
2009 Volkswagen Routan SE 4dr Minivan (3.8L 6cyl 6A)
18 of 22 people found this review helpful

I was excited to buy my 1st VW, but sadly lost all trust in VW shortly after owning a Routan. The Routan is very unsafe to be on the road. Corporate doesn't stand behind their poorly made products, and this minivan has broke me due to constant major monthly repairs. Most repairs have involved the braking system (replaced master cylinder twice, abs unit & flushed brake line). Wheel barrings all needed replacement & problems with engine (censor replaced & another major part that I forget what it was now..I've lost track at this point). In the last 2 1/2 years it's required 11 major repairs that have cost me over $6,400! It's the most Ridiculous & UNSAFE vehicle I've ever owned! I can't wait to get out from owning a VW.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Routan is fun & trouble free family van

stjohns, 12/31/2012
2009 Volkswagen Routan SEL Premium 4dr Minivan (4.0L 6cyl 6A)
5 of 5 people found this review helpful

We have enjoyed our VW Routan SEL. Quick acceleration and outstanding handling are feature we are most impressed with. The layout and functionality is family friendly. Power door & lift gate are flawless and convenient.

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5 out of 5 stars

Routan is a great Minivan

Vdub Routan, 11/17/2010
2009 Volkswagen Routan SEL 4dr Minivan (4.0L 6cyl 6A)
7 of 8 people found this review helpful

We have had our SEL Routan for a little over a year and can recommend it to any family. The 4.0 V6 is quick and fuel efficient. The handling is the best in mini van class. We love all the friendly feature and use it much more than our full size SUV. VW has given us FREE service and a loaner when ever we need oil changes or any work done. An added benefit of having a product with Chrysler volume parts is aftermarket upgrade or optional products for cheap. We are Happy owners.

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1.88 out of 5 stars

Terrible vehicle

kmcintosh78, 09/22/2010
2009 Volkswagen Routan S 4dr Minivan w/Rear Seat Entertainment (3.8L 6cyl 6A)
4 of 4 people found this review helpful

Vehicle has not gone 3 weeks without going in for warranty work. Driver side window would not close, took VW 5 times to fix it. Passenger side doing the same. Rear wiper assembly fell off. Passenger side mirror does not work. Transmission is sloppy, lunges forward at low speeds. brakes and rotors have been replaced 2 times. Stay away from this vehicle, it is junk. It is s fight to get VW to replace the vechile, since it went in 3 weeks after we got it and has not gone 3 weeks without going in for repair. Go with a Honda or Toyota or Ford.

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