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Used 2017 Volkswagen Golf Hatchback Consumer Reviews

4.5 out of 5 stars
23 reviews

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5 out of 5 stars

Love this car

EJP, 12/08/2016
2017 Volkswagen Golf TSI S 4dr Hatchback (1.8L 4cyl Turbo 5M)
8 of 8 people found this review helpful

Test drive this car first. If you are more of a sports car person, look at the GTI. But if you just want a economical car that is absolutely fun to drive, test drive the 2017 Golf. I looked at the Mazda 3, Ford Focus hatchback. No comparison. I test drove the Ford focus and practically fell asleep it was soon boring, had much less to offer, weak engine, AND COST MORE! I never could get past the Mazda 3's looks. I am so happy with my Golf. The quality and common sense functionality make the Golf feel like a much more expensive car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Happy Golf Girl

Cheryl Warren, 12/07/2016
updated 06/08/2018
2017 Volkswagen Golf TSI Wolfsburg Edition 4dr Hatchback (1.8L 4cyl Turbo 5M)
16 of 18 people found this review helpful

Great hatchback, comfortable, peppy, fun to drive and smart looking. My Wolfsburg edition came loaded, didn't need any additional options.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

The "Can Do" car

AJL, 08/09/2018
updated 02/10/2020
2017 Volkswagen Golf TSI Wolfsburg Edition 4dr Hatchback (1.8L 4cyl Turbo 5M)
6 of 6 people found this review helpful

I wanted a GTI, but I didn't want to spend the money on the GTI, specifically the GTI SE. I drove a competing car ( Kia Forte SX) and a total outlier ( Alfa Romeo Giulia Ti) before buying my Golf. Having owned a Focus before and other cars in this class, I was fairly set on the VW family. I have not been disappointed a year in to the car. As Car and Driver once wrote, the Golf is the Mercedes (or more appropriately the Audi) of the small car set. This car does everything fairly well and nothing poorly. The driving dynamics (ride, handling) of a German car, even if it's built in Mexico as all US Golfs are, cannot be denied and the competitors get close, they never get it just right. It's a cruiser when you want, it's willing when you want to push it. I replaced the standard 16 inch wheels with 17 inch wheels and Michelin Pilot tires. A bit more noise and a slightly harsher ride are worth the trade-off of this improvement. The hatch holds a great deal of stuff when you need it to and the Wolfsburg trim really lacks nothing. Yes, the seats are V-Tex ( VW's name for vinyl) but most people won't know and they are comfortable (and heated in this trim). The only complaints are the lack of HID headlights and that the air conditioning seems a bit weak on anything less than Max when it's really hot. I'd probably spend the extra on a GTI if I did it again, but I wouldn't hesitate to buy my Golf. Update 2/9/20: My initial impressions of the car still hold up. I wanted a manual transmission, but it took me a long time to get used to the clutch and especially the "Hill Hold". The clutch is my least favorite part of this car, I'd get the automatic if I did it again, especially now that I bought a "fun" car with manual. But other than that, this is a great car. It's fine around town and on long drives. It's comfortable and quiet and competent in nearly any situation. I've gotten as high as 39 mpg all highway, but average 28 in a 50/50 mix of driving with a lot hills and traffic, with some "spirited" driving when the urge strikes. The Golf is a willing partner when you feel like having fun. With the 1.8T engine, the basic Golf is 3/4 of GTI at 2/3 the price. If you want, there's huge aftermarket that will pretty much turn it in to a GTI without the upfront cost. Besides the clutch being a bit weird for my taste, I've had zero issues with this car mechanically and it's been completely reliable . I'm sad that the buying public shuns small, normal cars that aren't pseudo-SUV's or crossovers because this a very good car, one of my favorites out of the 20 I've owned. Also a shame that besides dropping the 1.8T 175 hp engine for the 1.4T 150hp engine in the Golf after 2017 and then allegedly as I write this, only bringing the Golf over to the US in GTI form for 2021.

Safety
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Too many rattles - sold at a loss

Paul A., 03/02/2017
updated 03/05/2018
2017 Volkswagen Golf TSI S 4dr Hatchback (1.8L 4cyl Turbo 6A)
30 of 37 people found this review helpful

All true below, but this car was so poorly made -- five times at dealer in year and a half to correct squeaking, creaking, cracking noises from panoramic sunroof. Could never get it resolved, and despite it being a fun car to drive, overall feeling of driving a worthless piece of junk. Had to sell, and also thanks to VW, residual value dropped like a stone. Lost all my equity from previous trade-in so had almost no value now compared to loan payoff. VW in the US sucks. Maybe they're built better in Europe but this is my second VW made on this side of the ocean and it was again a rattling piece of junk made with poor quality control. ========================= This is my third VW and I love the idea of the brand, i.e., an affordable, well-made, fun-to-drive regular European car available in the US. This segment simply doesn't exist here -- we get Japanese efficiency boxes, highly reliable but dull; or expensive European luxury like Audi, BMW and Mercedes. Europeans have access to ordinary cars that perform well, carry 4-5 people, are well made, economical, and not "luxury" (VW, Peugeot, Seat etc). VW owns that entire segment in the US, so why they screw up so often with scandals and shoddy workmanship are beyond me. That said, despite the outrageous TDI error, I tried VW again after being happy with a Civic for 8 years (great car, not too fun to drive). I wanted economy this time as well, plus good seating for 4, plus more fun. New Golf seemed the trick, especially with the new turbo 4 replacing the ridiculous 5-cylinder knockbox. The Golf is built on the MQB platform, same as Audi A3 and other VW/Audi compacts. So with the turbo 4, it feels like an A3, which is fantastic. It is a traditional compact car so it feels a little old-fashioned inside, especially if you're used to the open, sweeping feel of a Civic interior. You can see VW tried very hard with lots of quality interior components -- soft-touch dashboard, leather steering wheel and shift knob, carpeted storage area in door -- yet still they messed up. The "panoramic sunroof" squeaked and rattled relentlessly for a year; had to bring it to dealer 3-4 times; once they replaced the entire glass panel (I was told the glass had been poured incorrectly) and the last time VW finally sent out a service bulletin and had a fix, a sealing tape the dealer installed that should muffle the squeaks. Still, it came back, and now I used some rubber deal lubricant I read about on a VW forum. In any case, VW really seems to shoot itself in the foot -- offering a great car at a good price, but with quality control issues that make it really unpleasant and seem like a cheap piece of junk. Given the annoyance after only one year, I'm watching with hesitation to see what breaks next. I wish I could like and trust VW, and it seems insane that owning an entire segment in the US, they would make so many mistakes. Consumer Reports is not happy with Golf's long-term reliability, so while the car is fun to drive and has many exceptional characteristics, I don't have the feeling of confidence and security in the purchase. Time will tell. I'll hope to update the review in a year or so with good news.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

His name is Mulligan

Midwest Josh, 04/17/2020
updated 10/26/2023
2017 Volkswagen Golf TSI S 4dr Hatchback (1.8L 4cyl Turbo 6A)
5 of 5 people found this review helpful

First, I bought a 2016 Golf with the large sunroof that always leaked. VW bought that car back, and I selected a 2017 w/o a sunroof that had been a dealership loaner. This car is perfect for 90% of drivers, 90% of the time. Solid on the road, very fast with the 1.8 turbo. Mileage is mid 30's on almost every tank. A few long road trips touched 42 mpg. Massive cargo room with the rear seats folded down. Plans are to keep Mully for 10 years, I see no reason to look for anything new. Simply a wonderful driving machine. 4/20/21 Update - just hit 60,000, and just paid off the note! Potholes in Michigan led to some recent suspension work, but otherwise the car is rock solid. Twice now I've needed to drive the 1600 miles round trip to South Carolina and back, the car makes the journey so easy. Plus it hauls a ton of stuff. I'll say it again - this car is perfect for 90% of drivers, 90% of the time. 10/2023 Update - at 109,000 miles. Have been battling a coolant leak issue, something to do with a bad gasket in the water pump. VW is reimbursing, but they should as it's been repaired 3 times. An annoying squeak around the glove box during colder months. Otherwise, still a terrific vehicle I plan to own for another 4-5 years.

Technology
4 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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