Bought my car new in May 2009. Car is now 5 years old, and we've put 50,000 fun-filled miles on it. MPG is pretty good, too. On the highway, I get 32 MPG. In my mixed suburban driving, I will get about 28 if I drive normally, but have gotten as high as 35 on the same route by driving conservatively. My car has never leaked- but I paid heed to the advice on the owner forums to lubricate the roof seals annually, to keep them soft and pliable. (That's a 20 minute job.) I've had NO issues with the mechanical aspects of the car-- to date, the only thing outside of regular scheduled fluid changes was new rear brake pads at 31K miles. UPDATE: Now up to 68K miles, all still good. Rear brake pads again at 60K. My only real complaint with the car goes back to how VW packaged the options in 2009. Back then, to get the leather seats and steering wheel audio controls, you had to buy the Lux, which meant you got an automatic. I wanted the manual, which meant I had to have the Komfort, which couldn't have those other options. I do love my manual Tx- so it was the right choice, but I wish VW had been more flexible in the optioning. UPDATE: Now up to 75K miles all good. I did go ahead and proactively have the timing belt tensioner replaced, now that the extended warranty has expired. I decided the $1100 cost was worth it to prevent a potential catastrophic engine failure. NOT happy that VW won't issue a recall on this. I won't go into details, but google VW timing belt tensioner for the full story.
I leased this car back in August on 2008 and have had nothing but problems with it and the dealership ever since. Four weeks after I leased the car, a transmission valve had to be replaced. I learned about his problem only after nearly being killed on the freeway because my car lost all forward momentum. To add insult to injury the dealership insisted it was my starter that caused this issue. Only after speaking to a mechanic was this issue actually addressed. The dealership had my car for over three weeks and tried to charge me for the rental car. Approximately a year later the manufacture issued a recall for this transmission value issue.
I believe this car is for the baby boomer that has finally reached a time in life when they feel they deserve a fun car. They have lived with the practical long enough and want something that makes no obvious sense. I think it is the most fun car I have ever owned and has the VW stamp of quality. No problems after 4000 miles of ownership and a trip of 2500 miles to Florida and back was super. No problem with trunk space, two bags consisting of one duffle and one regular was plenty for wife and I for one week. VERY comfortable and had no problems with power for passing or keeping up with traffic. Grandkids love the "transformer" and it gets lots of attention. Most people can't believe it's VW
I purchased a 2009 VW EOS 8/30/08. On 9/29/2008 a valve that measures the clutch temperature malfunctioned. If the clutch is too hot "safety measure" the car can’t change gears. This malfunction occurred while I was on the freeway; I was almost hit by a semi trying to pull to the side of the road. It was like I put it in neutral and revved the engine, every light in the car flashed indicating a problem. I was initially told that my problem was a faulty engine switch. This diagnosis didn’t make sense. I had to demand to speak with the head mechanic for my concerns to be taken seriously. This value malfunction also causes a pressure problem in the transmission. I have contacted a lawyer.
Overall my EOS is a reasonably priced convertible with generally good quality. I bought the car new. I drive to work and never abuse the car - just basic transportation However, at 1400 miles the transmission blew and had to be replaced with what I now know is a refurbished unit. Last week at 10,000 miles the refurbished transmission blew again. The dealer wants to replace with a refurbished unit again. VW extended the warranty, the dealer has been pleasant to work with and provides a loaner car. The point is, this transmission is too complex. I thing that anyone considering buying a VW with this transmission needs to be aware of the problems that are inherent with this unit. Beware!