Used 2011 Toyota Sienna Minivan Consumer Reviews
Wow, Not What We Expected
This is our 3rd Sienna. Always liked the solid quality of these cars. New interior panels are very hard and cheap looking. My wife loves all the convenience gadgets. But.. the sliding doors are starting to stick and the power steering is making a strange crunching noise. Took it to the dealer. Yes, Toyota is aware of these things. There is no fix. Now, some of the electronics seem to be intermittently failing. It is amazing to me that these things are happening if Toyota had tested them out before releasing production. Last model was higher quality.
Door broke and Toyota can't fit it
The driver's side door on our new Sienna does not work. We have taken it to the dealer three times. The dealer and the national Toyota repair people do not know how to fix this. Toyota will not provide a loaner. When we called to request arbitration paperwork, we were told it would take 10-14 business days. I strongly believe this is an unethical business practice. We will continue to seek damages under state law and will never buy a Toyota again.
- Base 7-Passenger Passenger MinivanMSRP: $9,995363 mi away
- Base 7-Passenger Passenger MinivanMSRP: $7,995438 mi away
- Base 7-Passenger Passenger MinivanMSRP: $5,999635 mi away
Swagger Wagon Rocks!
We avoided the 'minivan' like none other. But after going to the auto show we narrowed it down to either the Buick Enclave or the Sienna SE. This was as we wanted a car with three rows so as to be able to get back to the kids as well as take the grandparents. We test drove the Sienna SE 'Swagger Wagon' the day after the show, and ending up buying the day after. This is the first minivan that actually turned my head due to styling, and you just can't beat Toyo reliability vs unknown GM reliability (imo). So far, only having it for a week, we are really enjoying it. I love the styling in and out, rides great on the 19" low profile tires, and has tight steering and feel.
Disappointed
I have owned my Sienna XLE since April 2010 and have enjoyed it except for the rattling that developed shortly after I purchased it. The right rear passenger door panel is loose and the door and second row seats rattle when driving on all but the smoothest roads. The van has been in for repair of this issue six times at two dealerships, with no satisfactory resolution. As with all my four previously owned Toyota vehicles, I have had no mechanical problems with the Sienna. I have always had a great deal of confidence in Toyota products, but if this issue isn't resolved I probably will sell or trade the van. Not sure I would purchase another Toyota product.
Very Disappointed
We purchased the Sienna XLE a few weeks ago. We spent good money on a high end vehicle expecting great quality, unfortunately we've been very disappointed. All the back seats are squeaking and rattling. It started with the 3rd row seat, then the pilot chair seats. We brought it into the dealership to have it looked and they said Toyota was aware of the issues on some of the Siennas and that there was no fix. They said they are working a redesign! Why did they let this go out the door. Furthermore, when we asked the dealership to help us out and resolve the issue, they said it's not their problem (there exact words). I will never buy a Toyota again!!