Our Sienna XLE developed an oil sludge problem despite oil changes every 3200 miles. The oil changes weren't made at the dealership, however, so Toyota initially denied warranty. Toyota also denied sludge problem with their engines. We spent thousands in repairs. Fortunately, an honest repairman at another dealership saw to it that we were comped a rebuilt engine. It also was a lemon, and the rebuilt one was replaced by the initial dealership. Nissan gave us $8700 on trade in, and we LOVE our Nissan. After 5 Toyotas and Lexus ... never again.
Well designed interior, but that
doesn't make up for the sludge problem
that Toyota hid from consumers for
several years. We spent $6,000 in
repairs on engine because local
dealership would not back us up even
with demonstrated oil changes per
specifications. Finally, Toyota put in
a new engine under the warranty -- but
the $6,000 in expense, plus a horrible
experience with Champion Toyota, has
made us never want another Toyota.
It's sad, because we've owned 6 Toyotas
and 2 Lexus over the years. So much
for customer loyalty.