2004 Toyota Matrix Consumer Review: Good, but could be better.

2004 Toyota Matrix - Consumer Review

Average Consumer Rating

276 Total Reviews

XR Wagon (1.8L 4-cyl. 5-speed Manual)

Build Quality
Reliability Value
Good, but could be better.
By Matrix04 on


2004 Toyota Matrix XR Fwd 4dr Wagon (1.8L 4cyl 5M)


Electric windows rattle, grind and pop. Dealer could not address problem. Eventually a window fell out. Engine surges while stopped at light or in traffic. Dealer could not address problem. The door handles have a "metallic" finish that peels away. Occupants have cut their fingers on the edge of metal/plastic that was coming away. Eventually got worse to where you could see the white plastic handle underneath so I peeled away the remaining sharp edges and caution occupants. Dealer offered to repair at my expense. Contacted the Toyota Customer Service Experience Center and was referred back to a dealer.

Best Features

Economy and space.

Worst Features

Sadly, Toyota quality and service is not what it once was. There is room for improvement.
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