2018 Tesla Model S Consumer Reviews - 4 Car Reviews | Edmunds

2018 Tesla Model S Consumer Reviews

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After owning a Tesla I will never own a gas car
Performance
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By Kevin W
on

Vehicle

2018 Tesla Model S 100D 4dr Sedan AWD (electric DD)


Review

Tesla has been the best car I have ever owned. I am on my second one. The technology is amazing. The self driving capabilities relieve the burden and increase of the safety. The giant touch screen is very pleasing it convenient. Being able to pull into my garage and plug in rather than touching snotty gas candles has been my favorite. I have never had to have it serviced. No oil changes. No engine to dips. Unlike the Boxee electric cars of the past this car is very sporty and a beauty to look at.


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The best car I've ever owned
2 of 2 people found this review helpful
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By PR
on

Vehicle

2018 Tesla Model S P100D 4dr Sedan AWD (electric DD)


Review

Got rid of all my gas powered cars after getting a Tesla. Take one for a test drive and you won't regret it!


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Truly Special
14 of 14 people found this review helpful
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By Stephen
on

Vehicle

2018 Tesla Model S 75D 4dr Sedan AWD (electric DD)


Review

The 75D Model S is more than a car — it’s a movement and Tesla found a way for us all to become part of the automotive transformation with zero sacrifices. There is something for everyone in this car. It’s fast, clean, classy, high tech, and it drives itself. I have not owned my car long enough to speak to reliability but so far so good. Customer service (Springfield NJ) has been excellent. The Model S is pricey (even with incentives applied) but never buyer’s remorse. In fact, every time I drive this car I am amazed by how much technology is at my fingertips. Autopilot is by far my favorite feature. The ability of the car to park itself into the garage is a major convenience. My garage is tight. Seeing the car perfectly position itself between walls and columns is impressive to say the least. As much as I love the 75D, there is room for improvement. Tesla needs to refine the operation of the Fronk door. No need to simulate a classic car hood. It’s a storage area not an engine compartment. As it stands, the Fronk is not set up for high volume use. The lack of Apple Car Play is a disappointment. And although the bright white seats are a highlight (stunning in fact), the seats in form, control, and sophistication lag most high-end luxury cars. In short, the value of this car is far greater than the cost. Elon Musk created something very special with the Model S and the 2018 Model demonstrates Tesla’s commitment to excellence.


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Terrible customer service
15 of 21 people found this review helpful
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By drj
on

Vehicle

2018 Tesla Model S 100D 4dr Sedan AWD (electric DD)


Review

I’ve had a tesla for almost a year. It had several problems that where fixed. Yesterday my rear tire was punctured with an object on the road.
I called Tesla roadside and my car was transported to the service center.
I called early to make sure I had my car back on the same day
Unfortunately there where NO spare tire or inventory tires in stock. Then there where NO tesla loaners cars.
For a 100k+ vehicle that doesn’t come with a spare tire the support is ridiculous and unacceptable.
I’m left without a car for a problem that could be resolved in 5 minutes with a spare tire. I had a full day a Patients to see at different hospitals and had to cancel on them because I had no reliable transportation.
I called management and I’m still waiting for a call back.
I love the car, but I’m done with customer service. Last tesla I will buy.
I finally got my car back. Terrible car wash and vacuum job.


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