Used 2020 Tesla Model 3 Sedan Consumer Reviews
Used Model 3 for sale
A Different Take -- At The End Of 3 Year Lease
Craig B, 07/25/2023
2020 Tesla Model 3 Performance 4dr Sedan AWD (electric DD)
3 of 3 people found this review helpful
I got my Model 3 in August 2020 and I'm turning it in this weekend at the end of the lease. We all know that when you get a car you really like and you really want to get, your point of view is skewed quite a bit. 6 months and your view changes. 3 years and it's about as realistic as it can get. This car is nearly perfect or absolutely perfect in so many respects. It's the best sports car or sedan I've ever driven and I sold cars in the past, so I've driven a lot of different cars. The quality of the car is very nearly top notch. The maintenance required is so ridiculously minimal that I still don't quite consider it to be a car or automobile, really. Everything I learned when I was young that you had to do to maintain your car is completely out the window with this car, except for standard tire maintenance. The reliability is way higher than I expected when I got it, being a first-time EV owner. The sound of the audio and quiet of the cabin was exceptional. So, in 3 years, what problems did I have? Let's go from most to least problematic: Tesla replaced the steering wheel after about 1.5-2 years, after the "skin" started sliding off and tore on the upper left. They came right out to my house to do that. Apparently it was common, but it was very weird. At the same time, they fixed and/or replaced some wiring/cable harness in the trunk. I don't know if it's related, but at about 2.5 years, when we had massive rains the entire winter in California, I opened the trunk one morning to find a pool of water (3 inches wide) in the trunk liner. Lucky I had that, so no real cleanup required. The "frunk" lid always squeaked a bit and seemed a bit cheap when opening and closing it, but it always worked. By 3 years, I had about 5-10 paint chips all over the front of the vehicle, about 1-2mm wide. It seemed easy to chip. Also, had about a half dozen discolorations on the paint, but maybe I didn't "baby" it as I should have. They were the kind of thing you would only notice as you're looking closely while washing the vehicle. About 2-4 times a month, the main tablet interface needed a reboot because it would stop acting normal. Not a big deal since you can drive like normal even when that's rebooting, but it was annoying to have occasional app and sound glitches happen. The collision avoidance system is VERY jarring and very over-sensitive. 95% of the time, I'm nowhere near having a collision when it shocks everyone in the car. I'm sure it can be adjusted, but it did in fact stop me from having two actual collisions (I think, since it stopped them from happening), so I left it alone just to be safe. Compare this to a BMW 3 series and Volvo wagon I had owned in the past and the Tesla is head and shoulders above them in problems and quirks. Mercedes? Don't even go there. Compare to Toyota and VW vehicles, which we've owned many over the past 30 years? Tesla is better in some ways, worse in others. Bottom line, I'm quite sure the current 2023 version of this Tesla is noticeably better than this one I'm returning, the same way this one was better than the 2018's (as I've been told). The software has improved in many ways while I've had it.
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Love my 2019 Model 3
Faith Kessner, 02/23/2020
2020 Tesla Model 3 Long Range 4dr Sedan AWD (electric DD)
11 of 16 people found this review helpful
Fast, smart,and unassuming! Highest safety rating. Plug in every night and have full battery each morning! No oil changed ever!!
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Incredible car
Obstacle, 04/14/2020
2020 Tesla Model 3 Long Range 4dr Sedan AWD (electric DD)
9 of 13 people found this review helpful
One yr and 24k later I've never regretted purchasing my LR RWD M3 (now discontinued). Easily the most enjoyable car I've ever owned; Autopilot is awesome and the "full" self driving, although a bit less than truly full, is astoundingly good. Maintenance is nearly non-existent and I enjoy never having to stop for gas as my 325 mile range eliminates that need except on long trips. Everything about operating the car is intuitive and it gets better continuously with on-air updates. I rejected the first car Tesla tried to deliver in March 2019 due to fit and finish but replacement was fine and from reports it is no longer an issue.
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My wife has a new car and I am envious
m d, 02/07/2020
updated 02/08/2022
2020 Tesla Model 3 Long Range 4dr Sedan AWD (electric DD)
13 of 20 people found this review helpful
Update to a previous review (original found below) 25k miles in, this car is amazing. We use in northern NH and it handles the snow (almost) as well as our Subaru despite not putting snow tires on. It is fun to drive and has been very reliable. We would 100% buy again. Range is no problem, and cold weather use is no problem for the battery, however range gets a little shorter. The car just works - there is not much else to say. - - - - - - Original review: My wife recently purchased this car, and now I can’t wait to get one for myself. This car has reimagined what a car can be. Very nice drive. Comfortable. Handling is excellent. Long distance driving is effortless. It’s a great car.
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Good car. poor service centers & charging network
JerryS, 09/04/2021
2020 Tesla Model 3 Long Range 4dr Sedan AWD (electric DD)
4 of 5 people found this review helpful
I picked this up in Dec 2019, a 2020 model. By August of 2021 I have 15000 miles. Not a lot but I don't have much driving I need to do. The car is really good overall. One negative for me is the size. It is a small car and I'm a large guy and elderly, so getting in and out is uncomfortable. Once inside, there is plenty of room to drive and for front seat passenger but limited in rear. I wish it had Apple CarPlay otherwise the entertainment system is just fine. There is a a lot of crap on the system that I have no interest in but other people might enjoy. The charging network in my state, AZ, is not very good. It puts about two thirds of the state off limits for me because there are no chargers available where I want to go. Also, the charging stations are not well maintained. I've pulled into several, plugged in to a charger, then find out it isn't working. Then have to pull out and into another one and if it is really busy, then wait. Other areas that have a few chargers still require too much planning to just take a casual trip. It is great for my local driving and home charging. The Tesla Service Center is awful. All service scheduling is handled on line, no one to talk to on the phone.I accidentally broke a pin in my charge port so had to schedule service. The closest center is almost 50 miles, I live in the Phoenix metro area. The next available appointment was 6 weeks out. I couldn't wait for six weeks so they told me to just drop in. I was there when they opened, the receptionist took my information and said a service tech would be with me shortly. Two and a half hours before anyone came to talk to me. The good news is they fixed it on warranty even though it was my mistake. My second issue was a vibration in the dash. I went on line to schedule an appointment. 4 weeks out, got the appointment for a Monday. On the previous Sat I got a message that I would be leaving the car, they would give me an UBER credit and couldn't get to the car until Friday. I texted back, why not just make my appointment on Friday. The response was, if I bring it in on Friday, they won't get to it until the following Thursday. I texted back, do you understand what APPOINTMENT means? I got some response about customers are important, we are really busy, blah blah blah. I cancelled the appointment. So, My bottom line is, I wouldn't recommend this car (in AZ) because of the sparse charging infrastructure and the terrible service center. The car is actually pretty great (though small). Elon needs to quit fooling around with that ultra ridiculous hyper loop and take care of the mundane issues that drivers need.
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