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Used 2014 Subaru XV Crosstrek SUV Consumer Reviews

3.6 out of 5 stars
48 reviews
2...

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Pros
Cons
1 out of 5 stars

Defective Steering/Chassis

nass2, 08/27/2014
updated 09/06/2022
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
16 of 17 people found this review helpful

We returned a new 2014 XV Crosstek 2 days after purchase for a full refund due to unrepairable steering and/or chassis problem. The car had strong steering pull to the RIGHT. The dealership attempted to fix the car, but was unable to do so. The service adviser and technician told us that they have been having frequent steering problems with this model car. They wanted to have a Subaru engineer come out, so I requested the alignment specs. The alignment was intentionally set to cause the car to pull LEFT to "correct" the problem, but it still pulled RIGHT. The dealer offered us a different Crosstek, which had the same problem after test driving it.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

I traded this in due a problem never fixed

tradedcmax, 04/06/2014
updated 04/07/2016
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
28 of 31 people found this review helpful

UPDATE: We really loved our Crosstrek, in bright orange, but after driving it for a little bit, I noticed my arm was sore. I didn't really understand why. But I figure it out. It was pulling to the right, constantly, upon any acceleration. As a car guy, I remember torque steer; it was just like torque steer but obvious at all levels of acceleration. The dealer could not fix it. The techs of course denied it happening. But I went and tried a brand new one (this was new too) and no torque steer. So the dealer basically traded it in for this one and put this broken one on the lot as a non-certified pre owned. I was happy but I felt bad for whomever bought it after me. Anyway, the replacement was fine, until someone stole the wheels and tires off of it while it sat in front of my house.....those are some nice wheels. And after that, I started driving it at I95 rush hour traffic and found it could not handle the speed of I95 with as much grace as it should; it felt wonky. So, I traded it in on a a competitor's SUV. I am so happy I did this, despite losing some cash along the way. The other problems that surfaced were on the 2nd one, if you had the heater in the bi-level mode, the engine would run rough like it was going to stall. All other modes were okay. The engine is a 60K tune up interval. When cold it had a very fast idle. Reminded me of something from the 80's, fast idle. Those things said, I also had major problems with my feet hurting after driving for awhile......at 5' 11", I could not stretch out my legs as I would on other cars. That turned out to be a bigger problem that anticipated. And also, the cargo area was smaller than I first realized. My fault for not renting one for a week first, but they are hard to find as rentals. So, it turns out that these weren't as good as originally anticipated, but probably for many, it would be fine.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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3.63 out of 5 stars

Cold Feet

Carol Pastushok, 03/05/2015
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
15 of 16 people found this review helpful

I bought my 2014 subaru a little over a year ago. This past winter I really noticed how poorly the heat works. My feet and legs get so cold I'm tempted to put in a heating blanket. The service dept said..."Can't do anything...the heating system is weak" Also very noisy at highway speeds...can't listen easily to my audio books. Finally, some of these problems might be tolerable if the MPG was better than 23 using 87 octane. The service person said the computer says 26 MPG ??and it's winter.

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5 out of 5 stars

Traded a turbo monster, and haven't looked back

mike_in_nepa, 03/19/2014
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
38 of 44 people found this review helpful

For the last 10 years, I've had various turbocharged vehicles, some of which were modded. I grew tired of temperamental turbos, having too much power in slow traffic, and spending ungodly sums of cash fueling them up. I just needed a reliable AWD vehicle that can get me around in the mountains throughout the winter months, ground clearance, get good fuel economy, and can stand up to my outdoorsy lifestyle. So far, I have 1000 miles and have been very impressed with this vehicle. I find it very peppy, and find the 145 hp rating deceiving. This climbs up mountain roads feeling sprightly, and never gives even a hint of losing steam. At 75 mph, I get about 30-32 mpg. Love it.

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4 out of 5 stars

Things that make yoy say, Hmm

Scott, 12/21/2016
updated 07/06/2018
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
7 of 7 people found this review helpful

I have put some 60k miles on her and this is a review , I have owned 4x Subarus and some 40 cars in my life. I do alot of outdoors activity and bring along the dogs as much as possible, so for that that it is pretty good, the MPG is about 24 City and 34 Highway, which is really good when compared to the SUVs in the area, the car handles well in braking, corner and such in the mountains, I travel to Smokey Mnt., about 3 times a year and I am also a Kayaker, which I have to get in and out of some tough places with the SUV, the ground clearance really come in, alot of mud holes, muddy and general soft ground she does well in. I have disappointed in alot of things about the SUV, items that are stock on others in this area are not in the Crosstrek, example, turning blinkers on the side on the car or mirros, none, with a company that prides itself on safety this should be on there, as to avoid a wreck, is best to see the other car and what its intentions are. The interior is really cheap, no lights on the mirrors overhead on the sun visor, chair material seems to stain very easy, carpet is like a felt, very thin, hard to clean, everything sticks to it, I would suggest seat covers, the radio only hold 1 Bluetooth link,( one cellphone), so if my wife wants to drive it, she has to delete my settings and put hers in, she as a Legency which this is not an issue with. Know the Engine and transmission, I will say that it is very lacking, even in the small mountians of the Smokeys there is a real issue, the car has a hard time going uphill with the automatic transmission, even when using the paddle shifters, there is just so little pickup, that you have to allow more time for passing, or if you need power in an emergency, it is not there. I have checked on performance upgrades for the engine, there are none to this date. My brother is looking at a Subaru now, I would him Forester XT, it has the WRX engine, so when you need power it is there. CVT takes a few minutes to warm up and you can not go over 4k rpm, so either you have to let it idel until ready of drive less than 4k rpms. I would not buy another CrossTrek with the CVT and 2.0i engine, I am looking at selling it this spring, will go with Forester XT.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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