Used 2020 Subaru Outback Consumer Reviews
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Subaru added Portrait Mode to Apple Car Play
Liming, 02/01/2020
updated 08/05/2020
2020 Subaru Outback Limited 4dr SUV AWD (2.5L 4cyl CVT)
33 of 35 people found this review helpful
If you have high hope on the large display, you may be surprised how small the display became during actual usage. I waited for the 2020 outback, mainly for the 11.6” display and the car seat. Well, what a disappointment about the display. The display is vertically oriented. In Car play mode, you got only 6.5” effective size diagonally. It is probably optimized for people with 40/20 vision. I feel much comfortable using a 5.5” effective display of my minivan, than this 6.5” effectively display of outback. The font size is too small, and there are too many small letters on the screen. I am OK with other part of the SUV so far. The car seat is comfortable, and the HK audio system is great. Hopefully, Subaru could cover the display issue through software upgrade. Update 08/05/20: The new FW of the infotainment system saved the display. Now the apple car play and map use about 2/3 screen. Big improvement. I was only able to get 24 combined MPG for the outback. I guess it is OK. Not a big deal.
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First time owner Subaru Outback Limited
Ivan Alexander, 03/31/2020
2020 Subaru Outback Limited 4dr SUV AWD (2.5L 4cyl CVT)
14 of 14 people found this review helpful
First time owner 2020 Subaru Outback Limited. Seriously nice job Subaru for building such a beautiful Outback. I must say this 2020 Outback Limited is really a joy, with great ride comfort, roominess front and back, leather seats, moon roof, quiet ride, great responsiveness, excellent 4 wheel traction, just a wonderful wagon mechanically... I’d give it a full 5. I even like its stop/start feature and good mpg, love the Eye Sight features, pre collision warnings, wireless charger, and driver alert functions, haven’t yet tried X-mode. Where it falters (why 4 rather than 5) is in its electronics, sensors assistance that I find faulty, even annoying. Here Subaru needs work to make their use more transparent and intuitive. I like their adaptive cruise, and blind spot, but backup camera poor, cross traffic alert seem weak. Having come from a 2017 Ford Escape Titanium with similar features, I think Ford did a better job in its electronics (not to mention rain sensing wipers, self parking, front and side sensors, none of which I have on my new wagon), though Subaru beats them on design and comfort. Where I found difficulty was in its multifunction 11.6” screen, hard to navigate with multiple layers to find what sought for. Why not consolidate functions rather than having them scattered? I finally was able to track down what I needed in their (four) driver’s manuals, like setting correct volumes for beeps and dings on various sensors (the backup sensor was barely audible per default settings, while navigation prompts and lane centering alerts screamed at me). Nor was it easy to understand what the authors of those manuals had in mind, did they cross-check their indexes? Very hard to find stuff, and then finally when found with little explanation of what function is. So the tech side, though mostly works beautifully, is just badly laid out and difficult to decipher. Otherwise, once you finally are able to make it work right, this Outback is a real joy. I just wished Subaru did better on their manuals, slim them down with simplicity and cross-referencing. (They might want to take a page from Apple or Ford manuals?) So overall only a 4 rating. But if Subaru upgrades those techs, this Outback is definitely a 5!
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Best car I have ever owned
Mitch, 11/26/2019
2020 Subaru Outback Onyx Edition XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
70 of 77 people found this review helpful
Some of the reviews here I just don't understand. I bought a brand new Outback XT Onyx edition in Silica black with a few extra options. Paint and finishes are excellent. Car gets stares and comments like you wouldn't believe. Not only does it look bad ass, It delivers in almost every category. Not your average soccer mom Subaru. Car rides like a dream and kills it on gravel roads and light to medium off roading. I put some off road tires on it for the winter and unbelievable how sure footed this car is. I agree that it is not a race car but has more than enough punch for a daily driver and someone who enjoys the mountain. My advice is to put winter tires on the car if you bought this as a ski/snowboard car. I drove comparable BMW, Acura and Audi among others and none can touch this car for the price. The all wheel drive is the best in the business hands down. The car is quiet and the ride is very smooth. I don't get people who say this is a bumpy ride. Did they even drive it? Not so. It rides smooth as cars twice the price. As far as the infotainment system.... unless you are really tech challenged, its easy to use. I figured is out and I am not a computer genius that's for sure. Car has great tech..... basically drives itself like autopilot. What was the other criticism … oh yes there is no junk storage in the dash. Good as far as I'm concerned. You shouldn't junk up a nice car like this. Use your junk drawer at home. I like the clean look. The seats are super comfortable for a average sized person and are very durable. Very much a leather feeling seat and I really like that they are water proof. Tons of leg room and room for all your mountain gear, dog and so on. I bought this car new from Wilsonville Subaru. Great place to buy a car. I love this car!
Outstanding vehicle for the price
Stephen , 10/20/2019
2020 Subaru Outback Onyx Edition XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
34 of 37 people found this review helpful
The outback is exceptional when compared to similar cars in its class. 2.4L turbo is outstanding and gives you plenty of acceleration off the line and at speed. I purchased the Onyx Edition XT. The startex interior has the look and feel of leather but provides much more durability. Overall handles like a champ and rides like a Audi or Lexus. Car seat is a little snug behind drivers seat, but I’m not a big person so it’s not a major issue. I would highly recommend this vehicle
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Big upgrade
Ham, 11/26/2019
2020 Subaru Outback Onyx Edition XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
32 of 35 people found this review helpful
I have owned 5 Outbacks since they were first introduced. This one (which admittedly cost a bit more than the first one I bought) is a significant improvement. The turbo engine is noticeably more powerful, and does not suffer from too much lag. I have not taken it off pavement yet, but the car feels firmer and more confident when confronted with serious potholes, etc.. The Eyesight technology works as advertised (I admit it kinda freaked me out at first) and makes time spent in traffic and highway travel easier. The new touchscreen takes some time to get used to but works well once you get its layout figured out. I would like to see some more customization on some of the driver assistance features (why are there driver profiles but no ability to customize car settings among different drivers?), and some like AVH require activation every time you get in the car. Bottom line - I would buy this car again without hesitation. I gave some serious thought to a Jeep Cherokee or RAV4 as alternatives, but am glad I stayed with the Outback.
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