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Used 2020 Subaru Outback Consumer Reviews

3.9 out of 5 stars
169 reviews

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Cons
5 out of 5 stars

6th Generation Outbacks are the best!

Keith W., 12/16/2019
updated 06/24/2021
2020 Subaru Outback Touring XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
88 of 94 people found this review helpful

The 2020 Outback is our family's 4th new Subaru since 2014. My first Subaru was a 2016 3.6R pretty fully loaded. I traded it in at 52000 miles for a brand new Touring XT. It has so many advantages over the old model- it's quiet, it does 0-60 in 6.1 seconds, it handles nicely, has all of the modern safety features, and is a heck of a bargain for less than $40k fully loaded. It's not perfect, though. There is some turbo lag. But once it kicks in, the car performs very well. The car also has auto stop/start turned on by default, and you have to turn if off every time you start the engine if you don't want it on. The center console has very little space compared to the 2016, and that's shrunken even more by Subaru moving the CD player into the console. I can see why the infotainment screen causes a lot of controversy, but I have not had some of the issues reported by others and by the automotive press. You owe it to yourself to go drive one before buying one of the competitive offerings by another manufacturer. Now after 18,000 miles we still love the vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

My first but not last Subaru

LLV, 01/03/2020
2020 Subaru Outback Premium 4dr SUV AWD (2.5L 4cyl CVT)
59 of 63 people found this review helpful

I love the car but there are a couple of things that bother me, hence the 4 star review. 1. The "stop/start" feature seems like a total waste! It will eventually run down the battery and wear out the starter, among other things. Disabling it EVERY time the car is started is a pain. 2. Having ALL the controls on the screen is also annoying. On my old car, I could just reach over and feel the controls to adjust the heat or ac without taking my eyes off the road. Now I have to actually LOOK at the screen to see what I'm doing, thus being distracted from driving! Seems like an accident waiting to happen! And lastly, I'm disappointed that there is so little storage inside the car for incidentals. I now have to get a large crate and somehow anchor it in the cargo area to carry my supplies (Xtra water and oil, a tire pump, blanket, reusable shopping bags, etc.) That being said, the car rides and handles like a dream! All the safety features are amazing! I would recommend a Subaru Outback to anyone.

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5 out of 5 stars

2020 Outback Purchase a No-Brainer

Bob, 12/04/2019
2020 Subaru Outback Limited 4dr SUV AWD (2.5L 4cyl CVT)
90 of 97 people found this review helpful

I recently was involved in a rollover accident in my 2015 Outback. The car left the road, took out a large sign and a small tree, rolled over 4-5 times and was totaled. It landed on it's wheels (kind of ... 2 were pretty much ripped off) and I got out and walked away uninjured. That experience made the purchase of a new Outback a simple decision. Subaru isn't lying when they say they make some of the safest vehicles in the industry!!

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4 out of 5 stars

Fantastic family vehicle and great for any road tr

Rishi T, 07/27/2020
2020 Subaru Outback Onyx Edition XT 4dr SUV AWD (2.4L 4cyl Turbo CVT)
26 of 27 people found this review helpful

Here are the pros and cons of the 2020 Subaru Outback Outdoor/Onyx XT. A few cons can be a deal breaker for some but I personally love my Outback and can't wait for more adventures with it. PROs -styling (love the new Outdoor trim look. Very youthful yet grown up, rugged and slick.) -color(the autumn green looks fantastic) -For a non premium sound system it sounds amazing. You just got to fine tune the equalizer -Starlink system to remote start has great potential -Turbo (very pushy at higher rpms, if you want to use prrmium gas then its a whole new level of performance. I suggest you try it at least once) -Clear 360 view inside ( very healthy views around when driving) -Tablet style screen ( bringing a 11inch screen in a subaru is a great choice. They are now a techy, fashion forward company) -StarTeks fabric ( great choice of fabic, durable, water repellent, soft and comfy) -Comfy drivers seat (had no problems driving far distances) -Loads of space ( tons of cargo room, back seats are very spacious) -Built-in rack rails (genius idea and ever company should copy this idea) -Tons of safety suites standard (got to love the radar cruise control feature) -8.7inch of ground clearance -Decently quiet cabin (still can hear some road noises) -Comfy ride(absorb pot holes like a champ) -Personally love all the black cladding -High beam assist works fantastic -AC systems works almost in an instant CONs -radio signal isnt the best -a big number of users are experiencing brand new defective battery and I am one of them. -Infotainment system needs much improvement (laggy, non responsive at times but also it is responsive more though to give it credit) -Starlink system needs more refinement -Having the climate controls as touch is okay but rather it be dails. (On the touch screen the fan button should be a lot bigger) -Gas mileage is on the average side big great for a turbo engine -I find that the rear view mirror placement seems a bit too low. It affects my frontview vision -Backup camera isnt the best quality -Front camera is the worst quality I have ever seen -Android auto connection is very unstable and needs corrected ASAP(ex samsung devices only works with Samsung cables) -needs a lot more spacious cuppies -Do not like the tires they choose on this trim (should of come with deeper threads since its an outdoor trim) -Auto start/stop is very aggressive, if you want to turn it off you must go in a menu to turn it off EVER SINGLE TIME. No vehicle is perfect but I find the 2020 Outdoor to fit all my needs and can live with the cons. Overall super quality vehicle that is sure to be a companion with any adventure coming your way

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Strongly exceeding expectations

Tom, 12/31/2019
2020 Subaru Outback Limited 4dr SUV AWD (2.5L 4cyl CVT)
35 of 37 people found this review helpful

Quiet and smooth ride, good handling, great tech and audio, off-road capabilities and standard safety features made it an easy choice for us. In the end we were choosing between the new Outback, Mazda CX5 and Audi Q5 - we liked Outback much better. I was initially worried about the lack of hp in the standard engine but turns out it's very capable and comes with a better gas mileage.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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