Used 2016 Subaru Outback SUV Consumer Reviews
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Very Happy
we are very happy with the 2016 Outback. Ours is fully loaded with EyeSight. I love the adaptive cruise and use it on the highway all the time. Lane keep assist can be annoying sometimes, especially through construction zones while passing a truck, it wants me to stay in a lane and pushes me too close to the truck. Outback is very comfortable, super quiet, great seats, very impressed with overall luxury feel. lot of soft touch materials in the cabin, some plastics look a beat cheaper tho. Ride is nice, acceleration so so, but it's SUV with a 4 cylinder, so that's expected. Gets a good gas mileage. i made 480 miles trip without a stop going 80-85. Very impressed.
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Great car
This car is so loaded with features it will take awhile to learn them all. Fairly intuitive though.
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PLEASANTLY SURPRISED-EXCEEDED MY EXPECTATIONS
It is all that was advertised and after a month I couldn't be more satisfied. I wear hearing aids and road noise drives me crazy but this car is so quiet that road noise is no issue.
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Great car for the money
Edit: Final review, trading the car in tomorrow. I have absolutely no complaints about this car at all. I have driven it nearly 150,000 miles without any issues. Many oil changes, a handful of set of tires, a few other consumables, maybe five car washes and one transmission fluid change. I didn’t exactly follow the maintenance schedule but I did not experience one single problem. I would keep the car if I didn’t need more towing capability. Not one problem over 8 years. I towed both slightly over the hitch weight and occasionally slightly over max weight as well. The car easily handles spec,, although trailer brakes make a huge difference. Installing a trailer brake was a pain. That should be a factory option but is not. This car continues to impress me. I purchased this car based on the size/fuel economy. I never thought that I would love it, it was to be an economy cruiser. The ride quality is good but a bit harsh. The upside is you feel in control in all circumstances. The 2.5 is far from powerful but is always adequate. The highlight of this engine is the fuel economy. I am getting a combined 28 mpg in mainly below freezing temperatures and short trips, hardly a recipe for great mileage. The two chances I have had to take the car on long trips have provided over 35 mpg. 35 on the first and 38 on the second. I have had the opportunity to drive in snow and I'm pleasantly surprised at the cars ability. I believe the stock tires are not the best but will use the up before changing. I would highly recommend this car to anyone who values economy and capably above appearance, because in the end this crossover is a wagon. One year of ownership update. The car has been spot on per my initial expectations. Great economy crossover. I doubt there is anything available that can provide nearly as much space and deliver the same or better fuel economy. It has been 100% reliable but that should be the norm. I did have to have my drivers seat fixed but only because it was loose and making noises from time to time. Everything about the car just works well. Nothing all too impressive but no disappointments either. I would purchase it all over again at this point but probably go for the leather interior. 2.5 years of ownership update This car continues to be a solid little gas saver. This summer I began towing a pop up aframe camper with ease. The thing still gets 20-24 miles per gallon while towing. Absolutely nothing bad to say about this car. 4 year update: Still a great car for the money. I have nearly 80,000 trouble free miles on the car now, roughly 8000 miles towing a ~2200lb camper. I still have over 30 mpg average. Very happy with the economy of the car.
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2015 Outback Reliability Terrible
In March of 2015, my wife and I purchased a brand new 2015 Subaru Outback 2.5 Limited with eyesight for use part-time at our SC house. Considering that we have only put about 3,000 miles on the vehicle in about 1 1/2 years it has been a huge disappointment. First the gas filler door wouldn't open and the first and second recalls didn't fix the problem - the third finally did months and months later. The windshield cracked in half - another recall. Another recall for the taillight bulb that made the eyesight worthless came a few months later. The first weekend I drove it I couldn't get the car to restart about doing an errand for 10 minutes. I had to call my Maryland dealer to tell the SC dealer that there was a TSB on the issue. Now after numerous check engine light issues that went away on their own the check engine light comes on and puts all the other warning lights on. Apparently this was due to driving through a large puddle after a two hour rain. This storm had no effect on our Volvo that drove through the same storm and puddles. Now, even after dealer service the light comes back on with all the other warning lights. Can you say Toyota?
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Love it!
I really enjoy our Outback. It is easy to get in and out. Easy to back up. And easy to drive, it holds the road and has pick-up when needed.
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Riding the Outback
I traded the car in March 2022 for a Lincoln Corsair. I was due for change and the current vehicle was immediately available. While it is more luxurious, I miss the larger cargo space and abundance of safety features of the Outback. After six years I had no trouble with the Subaru except for the need of rear brakes after only 30,000 miles. I may own another in the future. I still rate the Outback as an excellent car. Having had the Subaru Outback Limited for a year I'm enjoying it more as time goes by. This car has so many positive safety features, I.e., Eyesight, adaptive cruise control, lane departure warning, etc. It alerts the driver of possible road icing on cold days. If daydreaming at a traffic light it alerts the driver that the vehicle ahead has moved. The ride is smooth and handles road bumps with ease. Acceleration is amazing for a four cylinder vehicle. Steering is very responsive. While not as luxurious as my former Toyota Avalon, the interior is stylish and attractive, however the driver's seat is not as comfortable as I have enjoyed in previously owned vehicles. There's ample rear seat legroom, and the reclining rear seats provide passenger comfort for long rides. Overall I am very impressed with the Outback. With the rear seats folded down, there is plenty of room for hauling things. I've become a devoted Outback owner. As to reliability, that remains to be determined as the vehicle ages, but I'm optimistic given Subaru's overall record and my experience over the past year. Now, two years and 14,000 miles after purchase, I am enjoying the Outback more than ever. With the rear seats folded down, I am amazed how much can be stowed in the cargo area. Great vehicle. Four and one-half years and 30,000 miles into ownership, I'm still enjoying this vehicle. It has been trouble-free and still looks and rides great.
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Subaru 2016 Outback Ltd.
I have now owned my Subaru Outback for four years and it is still going strong. I bring it to the dealer for all work and maintenance, and I have had no problems thus far. I recently purchased four new tires after 36,000 miles. I take good care of my car and expect it to last for many more years.
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Great car, but questions about customer service
First of all, I think the 2016 Outback is a great vehicle. It has lived up to my expectations and I highly recommend it. Very comfortable, well designed and the eye sight system is great. My only issue so far is the famous Subaru customer service that I have heard so much about with glowing reviews. I haven't had that experience. When I got the car the Nav maps weren't working properly, so the dealer swapped it out for another infotainment system from a demo on the lot. So far so good, except that I didn't get the advertised 3 yr SiriusXM traffic subscription. I asked Sirius about it and they said contact Subaru. I contacted the dealer and they said contact Subaru customer service. I contacted customer service and they said they would research and get back to me in 48 hrs. It's been almost 2 weeks and no contact. I e-mailed them several days ago and no response. This is not a big issue, but i am disappointed after all I have heard over the years about Subaru customer service. Hopefully I won't have any serious problems down the road where I need their help. This is an update on 12/1/2016: The issue with the radio subscription has been resolved. It was a matter of talking to the right person and coordination with SiriusXM. In the meantime we have almost 16,000 miles on the car and have nothing but compliments. Took it from Texas to Montana this summer and it performed very well with a combined 31 mpg for the trip. The seats were comfortable and the Outback did very well both on the highways and mountain roads. Highly recommend the Outback. The words that come to mind when describing the Outback are comfortable and safe with plenty of space. This is an update to my previous review. Now have over 20,000 miles on it and the gas mileage has remained steady at over 28 mpg in mixed driving and 33 mpg on the highway. I think the power is adequate for my needs and it is very comfortable and quiet to drive. The all wheel drive system makes me feel safe on the roads under adverse weather. No issues whatsoever with the Outback and I was able to successfully update my maps using the complimentary updates offered by Subaru. This is my second update after 30,000 miles. The Outback has done great in trips from Texas to Montana and Colorado over a couple of summers. No service issues other than I had to replace the tires after about 26,000 miles. I still highly recommend it.
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Impressive
It’s been about 18 months since my purchase and I'm still very pleased, very impressed with this car. The eyesight assist continues to amaze me. Such clever technology at a reasonable price. I’m a New England hockey dad that doesnt give snow travel a second thought. Can put three kids and their hockey bags and sticks in back and off we go. Aside from the smell...it’s all good!!
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