Used 2020 Subaru Legacy Consumer Reviews
I bought , then I have to sell it .
Let's start that when you first start the engine in the morning sound like a truck or tractor, then the infotainment is so laggy and slow, lot of glare and gets very dim under solar light , Auto stop engine really annoying and intrusive and very hard to disable Did not like That is a shame because I love the brand
Subaru still hasn't fixed their Starlink issues
Bought it 2 months ago and it has been in the shop for 8 days and counting due to problems with the Starlink system failing to connect that they can't figure out how to fix. They replaced a head unit already and that didn't fix it. You would think after having to settle the problems with Starlink for millions of dollars in the past year, they would have fixed it. The Tom Tom maps are terrible, especially when combined with the useless voice system. It never understands anything and when it does, it can't ever get you the right location. The new format for the infotainment system takes too many levels of pushing touch screens to get to anything, which is unsafe as you need to take your eyes off the road to do it. For some, if you stop in the middle, it switches back to the home screen requiring you to start again. Even though the screen is larger, most of the apps only use a part of the screen. Also, Android Auto is problematic as it often will not connect and when it does it will disconnect while you are driving. The safety nannies are distracting, often going off when it misreads the road. The one safety item I wanted, blind spot monitoring was an extra cost in the Premium trim. The auto stop that is difficult to disable at each light jerks back into gear when it restarts. The interior is nice, the exterior is plain Subaru styling. Driving and acceleration are average, not great but not bad. While there are some good points with this car, it appears that the design and quality are slipping at Subaru.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- Premium SedanMSRP: $18,492In-stock online
- Premium SedanMSRP: $20,998In-stock online
- Premium SedanMSRP: $12,812In-stock online
Love my car
I love the look and feel of this car
Love this Legacy
I haven't loved driving a car in a long time but I love driving this car!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
I’m sorry I bought it
I have 5 friends who own a Subaru and all recommended buying one when I needed a new car pre pandemic. Well I regret my decision each day I drive it. The infotainment system is very inconvenient and annoying when trying to change the air conditioning settings. Do I look at the road or the screen? I can just imagine what it’ll be like in the winter. The screen should be angled towards the driver rather than flat across the dashboard Mileage is average at best. Plugging in the usb cord is awkward. Very jerky when first driving. Trunk is big but if you want everything to fly all over it’s best to use back seat. Looked under the front seats when cleaning and the workmanship is subpar. The flaps were never put down and it looks like someone cut the carpet. Don’t like that the a:c vents are vertical in the middle. Had to turn off the warnings when driving over yellow lines in construction zones - would just go off constantly. Would never recommend and will never buy any Subaru. am waiting for 2021 to start looking for new car